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Hotel overview

At the Hyatt Centric Chicago Magnificent Mile Hotel, you're in the heart of Chicago, steps from Michigan Avenue, the Gold Coast neighborhood, and Lake Michigan. Our urban hotel is symbol of hospitality on The Magnificent Mile. To the east, guests are a short walk from the shores of Lake Michigan and Chicagos premier destination for fun, Navy Pier. To the west, one block separates you and the famous Magnificent Mile, home to exclusive high end shopping and boutiques. The Chicago Loop and Theatre District is a 7 minute walk to the south, while the historic Chicago Water Tower and John Hancock building are a short walk north! The Hyatt Chicago Magnificent Mile is the perfect starting point for all of your Chicago destinations. Guest rooms feature luxurious Hyatt Grand Beds, 46 Flat Panel LCD HDTVs in all guest rooms, sound machines, Drybar Hairdryers, compact refrigerators and complimentary in room safes for guest use. For dining, guests will be amazed by the open yet intimate atmosphere of Level Two. A wide variety of cuisine and specialty cocktails await patrons of Level Two for Breakfast and Dinner open daily as well as our Level Two Bar. The hotel also features a full service Starbucks on site and a convenience shop with snacks and beverages.

Property information

Year Built: 1999
Last Renovation: 2024
Accessible rooms: 15
All rooms non-smoking: 347
Connecting rooms or suites: 20
Double bedrooms: 117
Floors: 15
Nonsmoking rooms: 347
Rooms with internet access: 1
Single-bedded accommodations: 174
Suites: 38
Total rooms: 347
Total rooms and suites: 347

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Hotel details

Amenities

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Activities

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Hotel advisories

Advisory The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Destination fee: $23.48 per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 17
Pet Policy Pets Allowed: Pet Friendly. Cleaning fee of 50 for up tp 6 nights and 100 for 7-30 nights. Dogs only.

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 3744 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Hyatt GM traveling on Business

    The hotel was under renovations but you couldn’t tell at all! As soon as I checked in, I had a surprise room service delivery, a beautiful welcome letter, popcorn and water to my guest room! Talk about a sweet surprise! I will definitely be staying at this beautifully appointed hotel. From the restaurant for breakfast to the little added touches during our meetings and breaks, this hotel is definitely a must stay!

    Jan 20, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    nice experience

    Hotel under going renovations, hopefully the rooms will have additional lighting; felt it was too dark. staff is very nice and they did an awesome of taking care of my needs. I think the hotel does need more options on the menu for dinner. location is great

    Jan 20, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Not exactly my favorite, won't be back to this location.

    The bed and decor was fine, and service, OK. And the OVERALL city location, also good. But many cons and wouldn't stay here again. -Next to an urgent care/emergency hospital with ambulances running 24/7 -Shower VERY SLOW to drain. Fairly frustrating standing in ankle deep water. -No room upgrade for Globalist, which I wasn't noticed for at check-in but at least I was at checkout? She was their only savior of service. I am fine with the lack of upgrade, it was New Year's Eve. But perhaps normally they don't put Globalists next to the hospital side. -The hotel layout is awkward, only one of two elevator bays working once you get up the first set of elevators to the lobby on floor 2. So you go up, all the way down, up, and then all the way BACK depending on which wing you are in. A lot of effort for no good reason. -Hot tub in the pool was DIRTY. I won't complain about too many kids in the pool, it's allowed, but the hot tub had brown on a lot of the bubbles at the top. Maybe an adult with bad self tanner, maybe worse, so maybe not even Hyatt's fault but... It's an OK place to sleep but you can book so many other nicer Hyatts or other brands for the same price or less and for better, like the Regency, Chicago Athletic Association, Thompson, or even the boring and technologically not that advanced Ambassador.

    Jan 07, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fabulous centrally located hotel

    Fabulous centrally located hotel with excellent customer service, great views from the rooms and just off michegan avenue. We’ve stayed here several times before and will definitely be back again. Jan runs the concierge and is really helpful.

    Jan 03, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    loved it !

    the 3 sisters were very kind to us, and their service was amazing!! the food was great as well!! and overall the trip was very nice. the 3 sisters greeted us with a smile, constantly checked out our table, made us feel welcomed and made our stay great!!! :))

    Dec 29, 2024