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Hotel overview
Property information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
General Information:
Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel
Hotel Mandatory hotel imposed resort fee inclusions:
• Unlimited Premium High-speed Internet
• Unlimited Local and Toll-Free Calls
• One Zephyr Logo Water Bottle, upon arrival
• Complimentary Boarding Pass adn Atraction Ticket Printing
• Newspapers in lobby based on availablitiy
• VIP discounts on select tours, attractions & eateries in Fisherman's Wharf through the Concierge in the lobby
The above list may not be comprehensive. The hotel can provide current fee and inclusions when you check-in.
Ratings & reviews
TripAdvisor traveler rating
3794 reviews-
A good place to stay for vacation
We stayed there in a King Bedroom on the third floor, facing the Pacific Ocean for our recent vacation around Thanksgiving time. Through the floor-to-cieling windows, we had a good view of Golden Gate Bridge and the ferris wheel near Fisherman's wharf. The location was also excellent with proximity to the cable car station, was also not far from Chinatown. I felt that our room was actually bigger than the pictures on their website had made it seem. The room was clean with a comfortable bed, quality furniture, and various lighting options. The desk provided was roomy and serves as an adequate office space in a pinch. Our only complaint was that the location in the hotel was not accessible to the paid parking and was not easy to reach. This made loading and unloading baggage difficult. For the all of this, we were charged the $246.75 room fee listed on the website, plus $64 for parking, $30 for Amenities, and various taxes. In total, we paid 797.38 for two nights, which came up to around $400 per night, over 60% more than the nominally advertised price.
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Definitely not a 4*. Read reviews before booking
Was checked in today by a miserable and unpleasant receptionist. We were just handed our key cards without a smile, any introduction to the hotel or welcome. We booked 2 rooms. Both rooms are very basic. Only 1 side of the bed with plug and table. No glasses/cups, cotton pads, shower cap etc in bathroom - only shampoo, conditioner, shower gel and hand soap. And our shower gel was empty! Our room is near elevator so can hear it pinging all the time and people walking past. We can also hear all the traffic outside. Walls are paper thin too. Location is good if you want to be near tourist spot. I wouldn’t recommend. More like a 3*. I would be checking out asap but unfortunately our booking is non refundable.
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Close to everything, stylish comfort, thank you Rebecca!
Fabulous San Francisco find, one block from Fisherman's Wharf, which is chock full of the best of San Francisco, with the Sea Lions, Pier 39, restaurants, shops, the waterfront and that great sour dough bread from Boudin's. The hotel itself is stylish, contemporary and comfortable. I was lucky to have a waterfront room overlooking the water. Side note: great staff. I (like an idiot) left my phone and wallet behind in a Lyft car, and Rebecca at the front desk took my problem, got online with Lyft and had everything back for me within 2 hours. Thank you Rebecca!
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Great hotel, great time
A beautiful clean hotel, with nice interior and great people working for it. Rooms were sufficiently sized and the distance to the sea side and other locations was great.i can highly recommend this being the number one location to stay at the Bay area
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SAN Francisco place to be.
Accommodations were great well kept and staff very helpful, however all about the location Fisherman wharf, great food close to everything walking distance. Great transport options Pier 39 people are friendly. Has been easy would stay again without hesitation.