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2675 reviews-
Great stay!
John was amazing! 5 star service, for sure! He was so professional and helpful! He helped get all the paperwork ready and explained everything so perfectly. The restaurant attached was really good too. The bar had a great selection! Highly recommend
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Galveston Fall Vacation
Want to recognize Darryl, Joey, Will, Julmi & Arain for their help and great service during our stay. Had a tub accessible room but bed was too high to transfer from wheelchair to top of bed. Darryl & Will helped find a stool to help get onto the bed. Arain was helpful at breakfast in getting a more comfortable chair for my wife.
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Very good.
Pretty good overall especially for a hotel with exterior corridor. They're doing some construction/renovation so parking lot is stretched thing. Otherwise, pretty convenient to everything with restaurants and shopping in close walking/driving distance. Front desk is superb. Lobby and public areas can get pretty crowded, especially upon check-out. Internet is speedy. Would recommend a higher floor room to reduce any noise.
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Old School Customer Service
This Hotel is our favorite place to stay in Galveston. The manager Joey and the whole staff make you feel like a valued guest. This level of service is rare. They truly want to improve your experience. Stop by B. Jiggers and Jesse will take care of you with good drinks and a friendly smile. We have considered other IHG hotels in Galveston, but the service here exceeds expectations.
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SUPERVISOR JOEY
Supervisor joey, is the man very helpful and welcoming. excellent supervisor. thankful for the service at holiday inn. THANK YOU JOEY AGAIN. I lost my wallet and joey was very helpful finding my wallet. Very respectful man………………………………..