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579 reviews
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Oct 12, 2024Good pre-cruise option
We stayed at this location prior to a cruise on 10/6-7. Upon arrival at the Tampa airport, we called the front desk from baggage claim to let them know we had arrived early & asked if we could go ahead & grab the airport shuttle to the hotel. The employee pleasantly stated we could & explained that he had to call the shuttle service. Veterans limousine service is the company they use & they were not on site at the airport or hotel and to expect a 10-20 wait (very reasonable). He also explained where we would go to meet the shuttle. Only 1 other person was checking in at our arrival so ck-in for us was quick. We were able to check-in early, about 1p. This was a very clean hotel. It was obvious this hotel had been recently updated/ renovated. Our bathroom was very clean, fresh smelling & no signs of mold. Bed was comfy & clean too. Everyone we spoke to at the front desk was friendly & professional. I am sorry I don't remember their names. We had a 1st floor suite right off the lobby area. We had a peaceful night's rest & wasn't bothered by lobby or parking lot noise. We at at Bahama Breeze restaurant next door for an easy dinner. Had it been a sunny afternoon, we would have enjoyed the pool & it's view of the bay. Breakfast was good & consistent with the better Holiday Inn Express locations we have stayed at. There is a little market down the street where we were able to purchase sodas/ snacks for our cruise. It was walkable for us. We would definitely stay here again before cruise.
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Jun 01, 2024Needs better cleaning
Nice location but need more attention to detail in cleaning. Microwave in room covered in dirt, bananas at breakfast were ready to make banana bread! The beds were comfortable and the water was nice and hot in the shower. Close to airport which is great.
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Mar 25, 2024
Newly and nicely remodeled. Nice staff.
Nice front desk staff. Susan was very helpful and kind. Centrally located. Newly remodeled inside and rooms. However, pool area could use some updating and the water was extremely cold. Not able to swim as it was so very chilly. On sight laundry was convenient but there was only one washer and dryer for the entire hotel. That made things a bit tough.
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Dec 31, 2023Great stay
Great stay. Susan was so awesome and sweet helped us with all we needed. Javier kept the place very clean. Would stay here again for sure! Close to airport. Bahama breeze right next door, just a walk away
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Jul 17, 2023Holiday Inns Remain Dumps, don’t stay here!
I was a road warrior for 20 years. I used Holiday Inns almost exclusively the entire time. I retired a few years ago, and now travel for pleasure. About 2 years ago, after nothing but one horrible experience after another using Holiday Inns, over a period of 2-3 years, we swore off of ever using the brand again. It was a litany of dirty rooms and public areas, horrible beds, and employees that acted like they were doing you a favor to do their job. This week I am in Tampa, and every hotel in town is booked, except this Holiday Inn Express. Want to guess why? This hotel is under reconstruction, something not mentioned on the HI reservation system until AFTER you have confirmed your reservation. We checked in an hour ago. The WI FI is not working, and no one is answering the phone at the front desk. The TV remote us also not functioning. Construction on the room next door causing loud noise. Dirty carpets, and employees that don’t care at all. Nothing has changed in the 2 years we were away from Holiday Inns! Still dumps. Such a shame, they were consistently good for so many years. Now they are consistently awful.