Wish you were here?

Hotel overview

Daily Resort Charge includes: WiFi; cultural activities; fitness & yoga classes; DVD player with movie rentals; portrait & photo keepsake; children’s pool activities; 20% off Lagoon toy rental; $10 off Hawaii Nautical Sailings; pool toy inflation; reusable bottles refillable throughout resort.Daily Resort Charge includes: WiFi; cultural activities; fitness & yoga classes; DVD player with movie rentals; portrait & photo keepsake; children’s pool activities; 20% off Lagoon toy rental; $10 off Hawaii Nautical Sailings; pool toy inflation; reusable bottles refillable throughout resort.Situated along a nine-mile stretch of the sunny Kohala coast shoreline, Hilton Waikoloa Village is a unique resort like no other in Hawaii. Nestled on the Pacific Ocean around Waiulua Bay, our Big Island Hawaii hotel features exclusive attractions such as a four-acre swimming and snorkeling lagoon with protected, sun-drenched beach, the largest pools on the island, air-conditioned monorails, canal boats and more than 1,800 pieces of art along a museum walkway. Offering breathtaking tropical gardens, tranquil waterways and impeccable Hilton service, our Waikoloa Hawaii resort is truly a destination in itself.

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Hotel details

Amenities

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Activities

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Hotel advisories

Advisory A minimum valet parking fee of $55 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due. No Validations available for restaurants/luau for Valet Parking. Validations available only for Self-Parking for restaurant dining/luau.
Advisory A minimum self parking fee of $48 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due and for hotel visitors, the hourly self-parking rate will increase to $8/hour, there is no hourly rate in valet parking.
Advisory A minimum hotel-imposed Resort Fee of $48.00 plus tax per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due. The hotel can provide current fees and inclusions when you check-in.

General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.0 11073 reviews
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    This is no longer the grand experience it once was.

    Spent 6 nights. Went to the buffet breakfast which we found out is $55 per person so we walked out went to the market down the road where we got a nice breakfast for under $50 for two people. In their cafe a cup of large coffee which is medium size anywhere else is $7.00. Overall all the food places are absurdly priced. The room we got was an upgrade to a handicap friendly room which has a very strange layout including a toilet facing a floor to ceiling window to the grounds with a sheer curtain. The shower has not curtain or door. The closet is more like a walking closet. The automatic handicap door rarely closes and have to be forced closed. No handicapped person could do it. All room are very poorly lit and if you walk in there is no light switch anywhere and no lights in the ceiling. There was a balcony but it’s a large step up so one with a wheelchair cannot handle it. The dry cleaning is the most expensive I have ever seen in any hotel I stayed in including a true 5 star hotels. This is far from a 5 star hotel. It’s old and very dated with lots of rusted items all over the resort. The grounds are well kept though they charge you for everything but breathing. The train is running very slow and at times it’s 20 minutes beteeen trains and the boats are out of service. The tv in the room deflated does not have fox tv of any kind available most of the day while cnn and cnbc is available at all times. Most other tv stations don’t work all the time. If you want to write down something since they do not provide pen or pencil or a notepad. This Hilton is skimping on common items for guests. Housekeeping while is great they do not provide daily unless you request it. And if you want your luggage taken to the main lobby when you leave you must have them pick it up 2 hours ahead or bring it out yourself on the trek which can be 1/4 of a mile or longer from your room.

    Mar 25, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing resort and grounds

    The grounds and amenities at this facility were 5 stars. It’s a massive resort that also has a tram running every ten minutes. Room was clean and a nice size. They had a nice coffee shop in one of the buildings. Restaurants are pricey. They do have a shuttle for $5 each way down to the King and Queens shops. Many people went to the island gourmet in the Queens for their meals and other food and grocery needs. Perfect hotel activities for families. Staff was very polite!

    Mar 19, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    This is our go-to place to stay on the Big Island.

    We love staying here when we come to the Big Island whether it’s just the two of us or our whole family. While the property is quite expansive, we have always stayed in the Ocean Tower which is the building most farthest away from the main lobby. (The views are awesome.) There is a tram that continuously runs from one end to the other all day long and into the evening. We usually walk unless we are coming and going with all our luggage. If you can afford the extra fee for valet parking, it’s well worth it as you go out and about the island and can have your car readily available. The general parking is at the bottom of the hill before you arrive at check in. There are also many restaurants and shopping to do at the King and Queen’s marketplaces that you will go past on your way to check in. I also recommend doing the dolphin quest; an experience you’ll never forget. You should also schedule that before you arrive depending on what time of year you go. Don’t forget to go to Volcanoes National Park. You may need to get a reservation in before you go. I think most national parks are requiring reservations. Just go for an adventure and drive the island. Kona is also a nice place for shopping and eating.

    Mar 18, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Worst hotel I have ever stayed at

    Terrible hotel. It takes you 10 min to walk from the parking lot and another 20 min to get to your room. Maybe not a big issue if the room was worth the wait, but the room is outdated, old and dirty. I am talking about the equivalent to a Model 6. I travel 250 days out of the year and I would consider quitting my job if I had to stay here from my business trips. This is the worst hotel and set up I have ever experienced.

    Mar 17, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    An incredible location for a getaway on The Big Island

    The location for this hotel is 5-star. You cannot beat the location and the access to all the activities! I loved having a LOCAL coffee shop o the hotel. The dolphin lagoon was amazing and I loved the beach. I also appreciate that activities like yoga and access to the fitness center were included in the cost. What kept this from being five star is that the property itself is dated. It needs paint - the door locks need to be upgraded so they don’t have to be kept away from phones. But the biggest drawback was that many of the staff seemed to care very little about the guests. I arrived at the spa and finally had to interrupt a staff member on her phone to check in. She said to wait in the lounge. I then asked for a tour and she said she would see if she could find someone to do so. It never happened. Some staff at the front desk seemed to genuinely dislike their jobs.

    Mar 17, 2025