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Hotel overview
Location
PhoenixProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee:-A mandatory hotel-imposed fee per room, per day will be charged and collected by the hotel either at check-in or check-out. This fee is subject to change without notice.
Hotel Mandatory hotel imposed resort fee inclusions:
• Internet access for up to two devices
• Unlimited Local and 1-800 phone calls
• use of Tocasierra Fitness Center for up to 2 people
• Tennis court time for up to 1 hour for 2 people
• One round of 18-hole executive minature golf for up to 4 people
• Admittance into River Ranch for up to 4 people
The above list may not be comprehensive. The hotel can provide current fee and inclusions when you check-in.
Ratings & reviews
TripAdvisor traveler rating
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Hassan friendly staff
Hassan was so awesome very personable, friendly, was helpful with places to go, things to do, especially great with our kids, gave us a ride to the hole in the wall breakfast place, was great with our special needs child, and treated him just like everyone else! Really kind.
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Hassan is a rock star
Shout out to Hassan he is an amazing employee. He has been and is very helpful , friendly, always in a good mood and willing to help especially with our special needs son. Thank you Hassan for a warming most wonderful experience from the Shannon family
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Excellent Staycation
Patty at front desk was very pleasant, knowledgeable. Very informant. She searched for a room that was convenient to the pool. Our room 1108 was across from pool Dee Dee in the gift shop was very pleasant also. Dee Dee was very helpful & compassionate.
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Not worth the money
I was given this resort as a recommendation and was highly disappointed with the price paid (a little under $900) dresser drawer was missing…all furniture outdated…couch in living area is in need of a deep clean and not too customer friendly. Nice views tho!
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Our memorable experience.
We so enjoyed the facility and all the wonderful staff. Everyone was so helpful and kind. Hassan, for example, assisted us when we were getting ready to depart. We had a very enjoyable conversation with him. It was definitely a very positive experience!