Wish you were here?
Hotel overview
Location
PhoenixProperty information
{{title}}
Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee:-A mandatory hotel-imposed fee per room, per day will be charged and collected by the hotel either at check-in or check-out. This fee is subject to change without notice.
Hotel Mandatory hotel imposed resort fee inclusions:
• Internet access for up to two devices
• Unlimited Local and 1-800 phone calls
• use of Tocasierra Fitness Center for up to 2 people
• Tennis court time for up to 1 hour for 2 people
• One round of 18-hole executive minature golf for up to 4 people
• Admittance into River Ranch for up to 4 people
The above list may not be comprehensive. The hotel can provide current fee and inclusions when you check-in.
Ratings & reviews
TripAdvisor traveler rating
4642 reviews
-
Feb 21, 2025A bit disappointing
The hotel is a cool concept but it is in need of an upgrade very badly. There were permanent stains throughout the rooms. They did do daily house keeping, but it didn’t feel super clean. While this resort had multiple buildings there wasn’t a secure access to the buildings. All the stairs were outside and had open access from the street. During the next remodel, I would highly recommend the hotel add doors you need to scan your room key to access unless it is through the main lobby. It felt like a giant motel, more than hotel/resort. They do have sky bridges that connect most buildings, so that was very nice. All together a bit disappointed considering this is a Hilton Resort, not just a hotel.
-
Feb 12, 2025
Decent Stay, Room for Improvement
The stay was decent overall. The rooms were clean, and the staff was friendly, but the amenities felt slightly outdated. The location was good, yet it could use a refresh to make it more appealing. Would consider returning, but hoping for some upgrades!
-
Feb 04, 2025amazing day pass for kids
Jody at the pool took great care of us!!! fun upbeat and fast. thank you❤️. The girls loved the water slide and lazy river. We will definetely be back for another day pass. Thank you for suggesting the local beer it was a really good one. And we stayed four 5 hours!!
-
Feb 01, 2025
Amazing resort for families in Phoenix!!
The staff at this hotel is amazing! The resort is great and the kids loved the water park and the pool. The rooms were great and they upgraded us to an unbelievable suite. Jasmine was especially so helpful as was Hassan and Michael and Mary. Everyone was so accommodating and helpful. We will definitely come back again if we are in Phoenix!! Highly recommend this hotel!!!
-
Jan 04, 2025
Great service!
The staff made this a great vacation. We spent time in 3 of the heated pools and played put put golf, all of which were great. The little club house by the main pool had great service and good munchies. The BBQ joint was good, but we were disappointed that it was not clear that the other restaurant was closed. The room was very clean, but dated. They are getting ready to do a total remodel in the spring of 2025.