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Hotel overview

Join us here to experience the extraordinary magic and allure of Hilton Orlando Buena Vista Palace – an incomparable showplace in the heart of Walt Disney World®, providing the perfect place to make memories to last a lifetime.  Soaring 27 stories above the world's favorite destination, Buena Vista Palace Hotel & Spa in the Walt Disney World® Resort raises the bar for exceptional quality and service in this sunny locale. Feel the magic the moment you arrive. We are located on 27 beautifully landscaped acres in Lake Buena Vista, Florida; across the street from Downtown Disney®, featuring the Marketplace and Downtown Disney's West Side.  Take a refreshing dip in one of three outdoor pools. Schedule a soothing treatment at our full-service Spa and Salon. Experience the thrill of world-famous Downtown Disney, with its vibrant shops, delicious restaurants, and exhilarating nightlife. Just 25 minutes from downtown Orlando and the Orlando International Airport (MCO), we are the perfect destination for business or leisure travelers. For work or play, delight in our exclusive amenities, stunning accommodations, and alluring setting.

Property information

Year Built: 2014
Floors: 27
Total rooms: 1014

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory A minimum self-parking fee of $10.00 + tax per day, per vehicle will be charged and collected by the hotel at check-in or check-out. Valet parking is presently $20.00 + tax per day, $24.00 + tax overnight. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory A minimum mandatory hotel-imposed fee of $35 (plus tax) per room, per day, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
Advisory A minimum self-parking fee of $22.00 + tax per day, per vehicle will be charged and collected by the hotel at check-in or check-out. Valet parking is presently $30.00 + tax per day. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.

General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Resort Fee:
Hotel Mandatory hotel imposed resort fee inclusions:
o Guest Room High Speed Internet Access
o 1-800/local calls
o DVDNow rentals
o Disney Parks Transportation
o Daily Sun-care product
o Float Lagoon Access
o 10% off Food and Beverage (excludes Citrus28 and room service)
o $5.00 off any single attraction ticket sold at the Concierge desk

The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_3.5 7410 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Not our first time here

    We have enjoyed the trip, thanks for the great weather too. Lol Honors is a great benefit to use. Mario the destination rep was quite helpful on pre planned trips. We have already planned our next trip with Hilton! See you in LBV-Palace next time!

    Dec 26, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Awesome Place to Stay

    We love the Buena Vista Palace Hilton the access to Disney Springs and the lazy river is so relaxing. The towels provided by the pool are a great perk. Met Tig Ambassador and she was explained everything about Hilton Honors. She was so informative

    Dec 24, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Festive Staycation

    We had a great time here; it’s close to all of the stops we intended for a quick mini vacation during the holiday season. The staff are all friendly and offering special deals. Chasity was really nice and welcoming. This is our second time checking in this hotel and we plan on booking future stays for our access to Disney Springs and Disney parks.

    Dec 22, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    First Experience at the Palace Lake Buena Vista

    We were fortunate enough to meet Tig and she was amazing! We also loved the female chef cooking the made-to-order omelettes. She was new, but she did a fantastic job. Hoping they can start offering free parking for the Hilton Grand Vacations tours…!

    Dec 21, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great stay

    We stayed at the Hilton Orlando Buena Vista Palace Disney Springs for one night. The hotel is immaculate and very convenient to Disney Springs. We did want to shout out to Adalberto at the front desk. He was welcoming, knowledgeable and just a pleasant person. We will be staying again and next time we will be using the amenities that all look very nice.

    Dec 20, 2024