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Hotel overview

Join us here to experience the extraordinary magic and allure of Hilton Orlando Buena Vista Palace – an incomparable showplace in the heart of Walt Disney World®, providing the perfect place to make memories to last a lifetime.  Soaring 27 stories above the world's favorite destination, Buena Vista Palace Hotel & Spa in the Walt Disney World® Resort raises the bar for exceptional quality and service in this sunny locale. Feel the magic the moment you arrive. We are located on 27 beautifully landscaped acres in Lake Buena Vista, Florida; across the street from Downtown Disney®, featuring the Marketplace and Downtown Disney's West Side.  Take a refreshing dip in one of three outdoor pools. Schedule a soothing treatment at our full-service Spa and Salon. Experience the thrill of world-famous Downtown Disney, with its vibrant shops, delicious restaurants, and exhilarating nightlife. Just 25 minutes from downtown Orlando and the Orlando International Airport (MCO), we are the perfect destination for business or leisure travelers. For work or play, delight in our exclusive amenities, stunning accommodations, and alluring setting.

Property information

Year Built: 2014
Floors: 27
Total rooms: 1014

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory A minimum self-parking fee of $10.00 + tax per day, per vehicle will be charged and collected by the hotel at check-in or check-out. Valet parking is presently $20.00 + tax per day, $24.00 + tax overnight. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory A minimum mandatory hotel-imposed fee of $35 (plus tax) per room, per day, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
Advisory A minimum self-parking fee of $22.00 + tax per day, per vehicle will be charged and collected by the hotel at check-in or check-out. Valet parking is presently $30.00 + tax per day. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.

General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Resort Fee:
Hotel Mandatory hotel imposed resort fee inclusions:
o Guest Room High Speed Internet Access
o 1-800/local calls
o DVDNow rentals
o Disney Parks Transportation
o Daily Sun-care product
o Float Lagoon Access
o 10% off Food and Beverage (excludes Citrus28 and room service)
o $5.00 off any single attraction ticket sold at the Concierge desk

The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_3.5 7380 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing hotel

    Great hotel, facilities and staff! We were here in September and loved it so much we came back for another stay! Highly recommend every staff go the distance every time to make the stay awesome Pool and hot tub on the island are clean and very enjoyable. Disney springs is walking distance

    Nov 25, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great experience, recommend to anybody

    Charis was very helpful to get us a very good deal for a future Hilton Vacations reservation. Our experience was really great. Highly recommend it. She also helped our daughter's lost goggles and nicely followed it up. We hope not to have any surprises when we use that reservation.

    Nov 24, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Nice long weekend trip

    Very nice hotel! Great view of EPCOT fireworks! The guest ambassador, Mario, was super helpful and very friendly. Super close to Disney Springs (easy walking distance) and provide transportation to the Disney parks as well! Will definitely stay here again.

    Nov 23, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Couples/Business Trip. Great Experience

    This is my first time staying at this property and I love it. The staff is very friendly and make you feel like you are special and important to them. When I drove in I was greeted by Fernando, Valet Manager, and he was SO cheery and welcoming. He remembered my name immediately and uses it when I call for my car. When I checked it I was also welcomed and thanked for my status with Hilton. To my surprise I was also offered a complimentary upgrade and that doesn't happen too often these days. Sorry I can't recall her name. Long brown hair :) Our room was VERY clean and has everything we need. I'm here for one more night with fingers crossed we continue with this GREAT experience.

    Nov 20, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Lovely Hotel - Great Service and Location!

    We had not stayed at this hotel for a number of years but are so glad we went back! Berto at the front desk was very friendly and helpful! We loved the location, which is within walking distance of Disney Springs. Spacious, comfortable room with a balcony. Great value and a must-do again!

    Nov 19, 2024