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Hotel overview
With a location “in the center of it all”, the Hilton is 3 blocks from the French Quarter, connected to the Outlet Collection at the Riverwalk, adjacent to Harrah’s Casino, and steps away from the Warehouse Arts & Restaurant District. Venture out by Street Car at the hotels entrance or enjoy our two pools and 90,000 sqft Health Club. Dine at Drago’s featuring the famous charbroiled oysters or sip a specialty drink in the Public Belt. The hotel location is key, as the spacious rooms, some of which offer river or city views are the ideal starting point for your excursions.
Location
New Orleans - RiverfrontProperty information
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Hotel details
Hotel advisories
General policies & fine print
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
7691 reviews
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Feb 09, 2025Terrible hotel; there has to be a better option.
Ordered room service and it was never delivered. Called to check on it and no one answered. Called guest services and they did not help. Completely blew us off. Also, came back to the room after being out all day long and although the room was cleaned, there was no toilet paper in the room. Housekeeping did not replace it.
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Jan 29, 2025Disappointed
Hotel itself needs to manage faster registration for the arrival and departure customers. Worse part of our experience is no internet in four star hotel during our three night stays and we paid parking fees but lack of information about where to park and information of parking by receptionist is go out you will see big sign. Hotel rooms are far from the reception. I don’t recommend…..
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Jan 28, 2025
Great location, tired room
We arrived (5 of us) for our 4 night stay booked through a travel agent. The man at reception told us we weren’t booked in, after showing him our confirmation he left us for nearly half an hour. When he returned he said we were booked for the previous year ! Again we showed him all our booking details and confirmation documents, he then shrugged and said he’s sorted it out for us. We asked what the problem was, he just shrugged and told us what and where our rooms were. Then just walked off. The hotel itself is beautiful and very up to date. Our rooms were not. They were very dated and tired. Our room was next to the lift, so very noisy. Also our door had a gap all the way round it so it let light in all night. There was no tea or coffee replaced each day ( we had to request it). And our shower did not get above Luke warm. Saying all this, the hotel was in an excellent location. Next to the river and only a few minutes walk from the centre of New Orleans. If only the staff member was as happy and helpful as everyone else we met on our trip and our room didn’t have so many faults this would be a great place. Maybe we were unlucky, but I don’t think I’d risk sleepless nights and cold showers again.
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Jan 23, 2025Great convention experience!
This property far exceeded expectations. From the housekeeping staff to the concierge and front desk personnel, details were never glossed over or neglected. Restaurant prices are a bit high, but the food quality and service justifies the price. I thoroughly enjoyed my stay.
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Jan 23, 2025
Exec suite substitution
Absolutely wonderful. Staff was outstanding, reservation was messed up, front desk adjusted gave us an executive suite. Cold weather and the furnace had to be worked on while we were in room. Greatest applause to engineering staff. All great