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Hotel overview
The Hilton Garden Inn Waikiki Beach boasts a central Waikiki location, just two blocks from the ocean and beach. Set across the street from the International Marketplace, this Waikiki hotel is convenient to a variety of shops, dining and entertainment. Make sure to check out our Activities Desk for all the fun things to do in the area. This hotel features spacious public areas with an exterior elevator which delivers you to your room while offering spectacular views of Waikiki. Our on-site restaurant and bar will satisfy your hunger and thirst with creative local dishes. For a quick snack on the go, pick up one of our delicious food and beverage options from our gourmet grab-and-go shop. Keep on top of your exercise routine in our large on-site gym with separate rooms for cardio and strength training. Take a swim or catch some rays at the outdoor pool located on the third-floor sundeck.
Property information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee: A mandatory hotel-imposed fee is charged to all guests at hotel check-in or check-out.
Mandatory Resort Fee Inclusions:
• Wi-Fi access
• Morning yoga classes
• FIT Waikiki wellness center access
• Beach towels
• Sunscreen & after-sun lotion
• Tea kettles
• International Market Place discounts
Beach Candy: Guest can select from a wide range of items from Beach Candy Waikiki, located at Twin Fin Hotel, 2570 Kalakaua Avenue to enhance their beach and ocean experience. For each night of stay (with a fully paid resort fee) every guest room will receive 3 daily credits that can be applied towards rentals to include: Bodyboards, Paddleboards, Beach Chairs, Umbrellas, Beach Toys, and more! Guests reserve their rentals using their daily credits upon arrival to the resort. Other activities at Beach Candy such as Fitness Classes, Surf Lessons and more can be booked at an additional cost.
The above list may not be comprehensive. Mandatory hotel-imposed charges may not include tax and are subject to change. The hotel can provide current charges and inclusions when you check-in.
Ratings & reviews
TripAdvisor traveler rating
2446 reviews
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Dec 21, 2024Good for self-reliant travelers
This hotel is a good value for the money in Honolulu. However, I found the reception staff to be polite, but not really welcoming. We are long time Hawaii travelers, so for us this was not a problem. This is not a resort and I did not experience any of the "aloha" found at many similar or even lower price hotels. We had a accessible suite. My husband uses a cane and has mobility issues. However, this suite would not have been acceptable for someone in a wheelchair. The sink did not allow a wheelchair to slide under it. There were a lack of stability bars in the shower and by the toilet. We were able to manage, but someone with more needs really should physically "see" the suite before checking-in. As Hilton Gold, I received the $30/day credit to spend at the restaurant or at the attached Holoholo Coffee Bar. We were their four days and each day the restaurant had a sign outside saying that their P.O.S system was down and hotel charges weren't acceptable. We were able to use the Holoholo Coffee Bar to spend the $30/day credit. This was a good move. There were tasty light meals, fresh fruit, pastries, and sundries at this site. With a microwave in a suite, we were able to eat light breakfasts and evening snacks in our room before venturing out with our local friends. Note: Bring some plastic forks/spoons and paper plates with you. The room was clean, but really needs some updates. It is a bit worn or tired with chipped paint and scuffs. For the space, it was fine. However, I don't believe that we will return.
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Dec 17, 2024
A return visit, but not the same
This was our second visit to the Hilton Garden Inn Waikiki. A few differences from a few years ago. Cons: - Cell Block '50' for rooms that are right beside the 3 elevators: if you need the sounds of a freight train to sleep then this would be the room for you. If you are a light sleeper, do not get a room ending in '50'. The elevator sounds are constant day and night. To say we were 'under-whelmed' would be an understatement. - No balcony and the window does not open, just a 'city' view that backs onto two other hotels/condos. - Asking for a room change: if they do not have one available is to check out the next morning and re-check back in at 3 pm, the "good news" is they can hold your luggage for you....rather than just have you seamlessly switch rooms without having to check out. (As we booked our package through Costco, we were concerned that having us check out could pose even a bigger problem and weren't willing to risk it and lose precious vacation time.) - Asking for a late check out: this can only be requested on the day of your check out in the early morning (7 AM) and there is no guarantee they will grant you one. Two options: until 3 pm, you would need to pay approximately $60 USD or until 6 pm, you would need to pay $120 USD even if you keep the cell block '50' room. Pros: - The hotel is in a great location with the International Market Place across the street. It is very walkable and easy to get to everything. - The hotel and room was clean and safe. - The pool area is decent with plenty of loungers and pool towels were always available. They also have Sun screen you can use too. - They have pay laundry services available, $4.25 per load for washer and dryer use. You can use a credit card to tap and pay. You do have to buy your own laundry detergent and dryer sheets but there are enough stores nearby so you have options. - The King size bed was really comfortable. - The bathroom was a good size. - The bathroom has fairly decent products for shampoo, conditioner, body wash and body lotion. - The room had a microwave, minifridge, kettle and Keurig. - You could have housekeeping service every day if you prefer. The housekeepers were very friendly and attentive. - The shower had decent water pressure and hot water available at all times. - Staff were polite and professional.
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Dec 16, 2024Josie the lobby queen
The hotel was great. Amazing ambience. Close to all the convenient and nearby restaurants and attractions. Josie, the lobby queen, had great energy and was very helpful and accommodating. Very hospitable and charming. She gave us recommendations of food places, street directions. For us Filipinos living in the USA , she even recommended a Lechon restaurant, which we are for sure going to try! Josie made our day! A 10/10. The view of the hotel was great too! Such a convenience being across a Target.
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Dec 12, 2024
Hilton garden inn
The holt is very nice and clean. Has a partial view of the ocean depending on roon selection. Very friendly staff. Josie was very helpful with the transportation around the area.the beach is literally across the street. All you need is on the strip including a Target and a outside mall.
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Dec 06, 2024
True Ohana Front Desk Experience
This hotel on Kuhio Avenue has its perks, Your Across International Market, Next to Waikiki Market for Fresh Poke , The ever popular Marugume Udon restaurant, and this location is just 2 streets away from Waikiki Beach. But what I like about this hotel are the Front Desk People. Juni in Particular was very pleasant interacting with me. Being a Diamond Member has its perks. She acknowledged me for being a loyal member. Since i book my room by mistake a King and double bed. I informed her no problem a King bed should be fine as i'm here only for 2 nights. Since the hotel was fully booked she can only offer me lower floor. I said what ever works is just fine with me.. She gave me the key on 3rd floor..to My Surprise. It's a suite . I was very impressed with the room . It's clean and well kept. It's an Older hotel but they maintained it very well. Joan another Front desk agent interacted with me to. Both of them looks very happy working at the hotel . To Juni . Your effort was greatly appreciated.