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5909 reviews
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Nov 19, 2024Amazing time staying here!
Had the chance to stay in the newly renovated rooms and loved it. It was clean, bright and homey. Comes with a mini fridge. Breakfast at Mix was delicious. I had the parfait, Mickey Waffles, and chilaquiles. I recommend dining here. Construction is ongoing, but it's still easy to walk around the property. There are tons of shops for snacks, essentials, and souvenirs. There is a food corner like a tiny food court and Starbucks right in the lobby itself. FedEx is available around the corner from the lobby. The gym is huge and the pool is heated with whirlpools and a water play area available.
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Nov 09, 2024Terrible
Terrible experience. We got there to find the hotel was under construction. This included the entire lobby, check in, customer service, and the patio area outside our room. Because of this, we were woken up every day between 6-7am by construction noise. The bathtub looked older than the hotel itself. One night, they turned the water off at 11pm, and said it wouldn't be until 6am. This is a hotel next to a theme park that closes at 12 midnight, and also caters to business travelers who are sometimes up to shower before 6am! It would have been better to turn the water off from 11AM-6PM. Also, as they messed with the water, it sounded like they were turning it on and off, and noises from the pipes were going on all night. When I asked about this, no employee or manager seemed to care, with some going as far to just tell me it's not their fault and blow me off. Will never stay here again.
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Oct 29, 2024
UGH.
DO NOT STAY HERE UNTIL LATE 2025!!!!! This 4 night stay has been the second worst hotel experience of my life. I understand they are under renovation, but O. M. G., this has been HORRIBLE. I had to switch rooms twice and the third room they put me in is directly under a construction zone, so there is absolutely no way to rest or work here after 8 am. The first room was very noisy in the afternoon and I knew I would need to rest or work during some portions of the day, so I requested to be moved. The second room smelled so terribly of mold and/or smoke, I politely requested to move again. The third room smelled fine, but last night I realized the hearing does not work (only blows freezing cold air) and this morning I was harshly awakened at 8 am by the construction noise. I would ask to move again, but why? All the rooms are dated and in need of repair (ex: stained furniture, cracked mirror, broken soap dispenser, dingy curtains) , the halls and carpet are dank and dirty, the fitness room smells like mold, and the lobby is a hot and noisy mess from the construction. Hilton is typically a reliable brand, but this property is more like a Motel Six. Save yourself the headache (literally!!) and avoid staying here until after the renovation is complete . The Marriott or Sheraton next door are much better options.
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Oct 24, 2024
The awesomeness of Patrick Wu and the staff of the Hilton.
This establishment has an outstanding gym and workout facilities. Its situated in a prime location to local attractions and activities. There is a starbucks in main lobby. And most importantly, the staff is extremely helpful and courteous.
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Oct 23, 2024
BEWARE! THEY BURGALIRZED MY ROOM AND HILTON DID NOTHING TO HELP!
Stay far, far, far away from this property. I stayed there for the Disneyland Halloween Half Marathon on September 5, 2024. and my room was broken into and my possessions were stolen. Hilton was absolutely horrendous. I was the second room that had been burglarized that week. Their rooms are not secure. If anything bad happens to you on their property, they will do nothing to help you. I am so thankful that I was not in the room when the burglary was going on and that I did not walk in on the robbers. DO NOT STAY HERE! They had the audacity to still charge me for the room! If you value your safety, stay elsewhere. I frequently would stay at Hiltons as my preferred hotel chain. I will never set foot in a Hilton after dealing with the Anaheim Hilton and Hilton Corporate.