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Hotel overview
Location
Florida Keys - Duck's Cay - BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out for all guests.
Mandatory hotel-imposed resort fee inclusions:
• Self and Valet Parking
• Wi-Fi Internet Access throughout the resort
• Local and toll-free phone calls
• Resort-wide transportation
• Use of Chaise Lounges and towels at pool and beach
• 24-hour concierge, front desk, and security
• Access Calm Waters Fitness Center
• Unlimited use of the Putting Course, Sports Field, and Tennis Facility
• Access to Coral Cay Club (some activities have an additional fee to cover cost of materials)
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change at any time and without notice. The hotel can provide current fee and inclusions when you check-in.
Ratings & reviews
TripAdvisor traveler rating
1749 reviews-
Great place to stay, HORRABLE CUSTOMER SERVICE DEPARTMENT!
Be very care full if you use the resort finance program and what you get billed! I have been trying for 2 months to get something resolved, NO ONE RETURNS YOUR CALLS! Hope they don't treat all VETERANS this way. What should have been a great getaway for us at our ages, left a BAD TASTE in our mouths.
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Angler and Ale
The restaurant has Caribbean feel to it, with decorations of different fish sculptures for sale, the deck with its view and music is impeccable, the tuna nacho, macadamia crusted snapper, the cocktails and local draft beer flights are awesome, server Ralph very knowledgeable with great recommendations, good job to Angler and ale team.
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Nice, but disappointed.
Pros: Location: Hawks Cay Resort is situated in a prime location on Duck Key, offering stunning views and easy access to the beautiful waters of the Florida Keys. The setting is perfect for those looking to enjoy water sports, fishing, or simply relaxing by the ocean. Friendly Staff: The staff at Hawks Cay Resort were friendly and helpful. Often they were willing to go above and beyond to make our stay enjoyable. Pet Friendly: It's a big plus that Hawks Cay Resort is pet-friendly. Cons: Uncomfortable Rooms: The rooms are uncomfortable. Issues like old mattresses and outdated furniture detract from the overall comfort of the stay. Costly Amenities: While the resort offers a range of amenities, they can be quite costly. We felt that the prices for activities, food, and drinks are higher than expected. Aging Property: Hawks Cay Resort is beginning to show its age in some areas. Certain parts of the property could benefit from renovations and updates to maintain a more modern and fresh appearance. Overall, Hawks Cay Resort offers a picturesque location and a friendly atmosphere, but some improvements could be made to enhance the comfort and value of the stay.
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Birthday trip
Maggie ,the hotel manager was the most professional amazing person ever she took care of all my Family ,the hotel was amazingly perfect.definitely will be back. The staff at this hotel were incredibly welcoming and helpful throughout our stay. The rooms were immaculate and very comfortable. I had the best birthday ever thanks to Maggie
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Everything is under construction right now. Do not try and book using a third party.
The resort is in a charming location in the keys and our villa was comfortable, but much of the resort is under construction right now. The tiki beach area was closed due to construction and there was heavy equipment running all day by the pool. It was definitely not relaxing and I did not enjoy paying a resort fee when most of the covered amenities were unavailable. Also we found the wi-fi unreliable. Service was inconsistent. One tennis pro let us use pickleball paddles for free, but later another one came by and yelled at us for it. I had booked a villa using Hotels.com because I had some points to use. Do not make the same mistake I did. While I was charged for a villa, the information they sent to the resort indicated I booked a single room. The resort charged me for a villa, and Hotels.com was not the least bit helpful. Our experience would have been a lot better had I booked direct.