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Hotel overview
Location
South Shore/Heavenly Mt AreaProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy : A valid credit card is required for incidentals deposit, to be authorized at check-in. Deposit amount will vary based on length of stay and will be released if no charges are made to the room (timing of release varies). Suites may require additional deposits. Cash deposits will not be accepted.
Cancellations inside of 3 days prior to arrival incur a 1 night penalty and applicable product penalties.
No shows incur a 1 night penalty and applicable product penalties.
Minimum night stay restrictions may apply.
Guests attending a convention may not use this package for their stay. If found attending a convention, guests may be charged directly.
The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out for all U.S. Domestic reservations Land Only reservations.
Mandatory hotel-imposed fee inclusions:
•Fitness Center admission for 2 people per day
•In-room internet access daily for 4 devices per day
•All local calls
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
Room taxes are included in vacation price.
- No Show Penalty: 1 Night Applies: Sunday - Saturday 29Jul14 - 31Mar50
Ratings & reviews
TripAdvisor traveler rating
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I have a lot of fun in harver and harras the restaurants food was delicious ..I will recommended to everyone
Thank you Is been wonderful weekend enjoying the hotel and casino. Thank you for having the room very clean i will be recommended to my family and friends and we will cam back for future visits to lake tahoe because I looking forward to camback again and invite the majority of my friends. And again thank you very much 😊
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A disastrous hotel and watch your bill closely.
This place is awful. They are also dishonest. Read the reviews. Lots of people getting over billed. I turned them in for mold problems. Have pictures to prove it. The replies always say the same thing. They don't care what the complaint is. As other reviewers who have had the same issues I suggest take pictures of errors on billing and room issues ( like broken sinks- toilets. Cracks and mold. Turn them in. It is an unhealthy facility. And when billing adds unauthorized charges, that is illegal. Caesars has gone down the drain. Never again
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So disappointing
Where do I start? I understand they’re trying to clean the place up but it’s an epic fail. They probably should have closed completely during the renovation and not put their guests through the mess. Total money grab. Not sure if the money they’re investing could ever put the shine back on this place. I’m seriously thinking of moving on from the whole Caesars gaming empire. Not many people win and worse yet you get zero respect or attention from the employees who are obviously miserable working for this organization. I’ve been coming here for 30 years and I never thought it could be taken down this far. The rooms are a joke compared to MGM properties and all the Indian Casinos I’ve been to nationwide. Slots are old, food is lousy and expensive and the atmosphere truly is depressing. They have had some great summer concerts in the past so I’m sure that will keep them afloat. If I had to pay for my room or resort fees I would never come here. There are too many other nice places to go around the lake. This place has unfortunately become a dump and I don’t think $160 million will save it. Sorry Carrano Family but you have, in my opinion, ruined what was once a good thing.
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Scenic Beauty and Fun!
What a fantastic experience and well worth the drive from the hustle and bustle of large city life. Enjoy an all day out shopping follow up with dinner at Gordon Ramsays and love the Live Comedy Shows!
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Horrible hotel and resort
Worst casino/hotel I've ever stayed in, and I have stayed in dozens all over the world. Disorganized bill, accidentally triple billed for parking and refused to fix it without complaining to a manager, poor customer service, elevator smells like vomit. Food terrible. Rude staff. Wouldn't stay again if it were free.