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Hotel overview
Location
Stateline, NevadaProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy : A valid credit card is required for incidentals deposit, to be authorized at check-in. Deposit amount will vary based on length of stay and will be released if no charges are made to the room (timing of release varies). Suites may require
additional deposits. Cash deposits will not be accepted.
Guests attending a convention may not use this package for their stay. If found attending a convention, guests may be charged directly.
The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out for all U.S. Domestic reservations Land Only reservations.
Mandatory hotel-imposed fee inclusions:
•Fitness Center admission for 2 people per day
•In-room internet access daily for 4 devices per day
•All local calls
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
All room taxes are included in vacation price.
- No Show Penalty: 1 Night Applies: Sunday - Saturday 09Nov12 - 31Mar50
Ratings & reviews
TripAdvisor traveler rating
6554 reviews-
Rooms are nice and neat on top of that 2 bathroom and shower on a single room I think that's a special touch
Excellent from valet to front desk only thing didn't get a chance to try the top floor restaurant I hope when come back will open did
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Fun birthday experience
Rooms and service were excellent, friendly clean and accommodating, good entertainment all around great place.must visit while in Tahoe, Excellent choices in food,tunnel under street to Harvey’s was unique cool walk must try,great views all around of lake mountains
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Book elsewhere.
In desperate need of renovation. The rooms look worn, outdated and in disrepair. The air conditioning didn’t work, the clock was broken and our lake view was actually a parking garage. The casino is drab. The hotel just looks exhausted at this point. Won’t be back.
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OK for a couple of nights
The hotel needs some investment and updating if it is going to keep up with the next door, newly renovated Margaritaville. While the elevators and public areas are attractive, many things keep me for giving it a higher rating. The room furniture felt worn and dated and the bedding/pillows felt soft. The TV screen and picture quality and channel selection all felt like a budget motel. The towels lost their fluff long ago. The coffeemaker is a one cup pouch style with very average taste (so we bring instant Starbucks Via to give it more flavor). Rooms get housekeeping every 3rd day. There is a resort fee and a parking fee. Each time we exited or entered it seemed like someone was having a problem with the parking gates. The hot tub was broken (just like the last time we stayed here) and the indoor pool is very small. Room is dark at night so leave the curtain cracked open or bring a night light. If you are Diamond with Caesars Rewards, they waive the resort fee and parking fee and provide water at check-in. The Laurel Lounge is permanently closed, however, so instead you can show your Diamond Plus players club card for 3 free drinks at the bar (not a great selection of wines or beers, unfortunately) and 1 free Starbucks drink (up to $10 value) per day. Weekdays different restaurants are closed on different days. El Jeffe, for example, is closed on Tuesdays and Wednesdays. The American River Grille is closed for dinners. On the plus side, WiFi worked well for up to 4 devices per room. The water pressure was good for both hot and cold. HVAC worked quietly. The room we were in (1319, "Executive King") had 2 bathrooms with a nice view of the lake and mountains. And the staff were very friendly at the VIP Registration Desk, housekeeping, restaurants, and bars.
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Book Elsewhere
First let me start by saying that I have contacted Caesars twice regarding this property with no response so clearly they do not care. When we arrived we were informed there would be no housekeeping service unless you request it. Since we knew we would be gone the entire day half way through our trip we scheduled housekeeping. Of course we did not get it. When we called we were told to place towels and trash outside our door. They did take care within the hour. We had a lovely dinner at the restaurant with a great view. My complaint (please check pictures) this room might have been nice in the 60's but come on .... update!!! Also, this was not the cheapest hotel. We did check out others while we were there. Would not return.