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Hotel overview

Where endless stretches of pristine, rugged wilderness meet the spectacular glamour and extravagance of Nevada, this dynamic resort provides the perfect setting for unforgettable vacations. Here couples, gaming enthusiasts and spa enthusiasts are treated to spacious guestrooms complete with views of Lake Tahoe and the Sierra Mountains; a state-of-the-art full service spa; a wide variety of upscale restaurants including a steak and seafood restaurant on the 18th floor with spectacular views of the lake and the mountains; 24-hour gaming action in the casino; a nightclub; first-class entertainment; a 800-seat showroom featuring production shows and celebrity entertainment and an endless selection of shopping, dining and entertainment in nearby Lake Tahoe.

Location

Stateline, Nevada
Reno, NV, USA RenoCannon International Apt (RNO) : 60 miles
Sacramento, CA, USA - Sacramento Metropolitan (SMF)
San Francisco, CA, USA - San Francisco Intl Airport (SFO)

Property information

Year Built: 1955
Last Renovation: 2005
Accessible rooms: 8
Floors: 18
Total rooms: 512

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory Mandatory City of Reno-Imposed fees: A $3.00* nightly Tourism Surcharge will apply and be charged and collected by the hotel either at check-in or check-out. This fee applies to every night of your stay regardless of the promotions included in your booking. *Subject to change without prior notice.
Advisory A minimum parking per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. Self-Parking: $20 The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount.
Advisory A mandatory hotel-imposed fee of $$26.95 (plus tax) per room, per night will be charged and collected by the hotel either at check-in or check-out. This fee is not included in your package price and is subject to change at any time. Mandatory Resort fees apply to every night of your stay regardless of the promotions included in your booking. For a detailed description of what is included, please refer to the policy section of the hotel profile.
Advisory PARKING RATES – Special Events (Concerts, Celebrity Golf, Holidays) Valet Parking $30.00 Self-Parking $25.00 “parking fees vary depending on season”
Advisory The hotel imposed Pet cleaning/Smoking fees of $425 will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
Advisory A minimum self parking fee of $20 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
Advisory A minimum valet parking fee of $25 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
Advisory A mandatory hotel-imposed fee of $26.95 plus tax per room, per night, will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. For detailed description of what’s included in the mandatory fee please see hotel policies.
Advisory Mandatory Fee – a $5.00 nightly tourism surcharge will apply and be charged and collected by the hotel either at check-in or check-out. This fee applies to every night of your stay regardless of promotions included in your booking. *Subject to change without prior notice.”

General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 21
General Policies:

Check-in Policy : A valid credit card is required for incidentals deposit, to be authorized at check-in.  Deposit amount will vary based on length of stay and will be released if no charges are made to the room (timing of release varies). Suites may require additional deposits. Cash deposits will not be accepted.

Guests attending a convention may not use this package for their stay. If found attending a convention, guests may be charged directly.


The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out for all U.S. Domestic reservations Land Only reservations.

Mandatory hotel-imposed fee inclusions:

•Fitness Center admission for 2 people per day

•In-room internet access daily for 4 devices per day

•All local calls

The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.

All room taxes are included in vacation price.
Pet Policy Pets Not Allowed
No Show Policy:
  • No Show Penalty: 1 Night Applies: Sunday - Saturday 09Nov12 - 31Mar50

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.0 6562 reviews
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Basically, this place is a dump

    Incredibly disappointing stay. Our room had several issues. Bathroom had a sewage smell and the shower wouldn't drain. If your shower was more than 5 minutes long, it overflowed into the bathroom. The room was very dirty, Even had french fries on the floor by the dresser. We stopped at the front desk to get the items addressed.....twice. The bed was made and fresh towels were brought but the food on the floor(seriously??!?) and the clogged shower drain was never addressed. Then we called.....still nothing was done. It was hard to complain about the customer service.....it was nonexistent. Due these issues and lack of any response or effort by any of the staff, we checked out 2 days early. Played the tables in the high limit room and had to wait an extremely long time. Also, the gym was a joke, old equipment and not much of it. The place needs help.

    Jan 20, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Good location. Nice view of Lake Tahoe from our room on the 15th Floor. Great staff members.

    Stayed here five days (13, 14, 15, 16, 17January2025). We had two Executive 1 King Bed Nonsmoking rooms, (1027 and 1029). Rooms are spacious. Each room has two bathrooms. One bathroom has a walk-in shower and the other bathroom has a bathtub. Lots of electrical outlets including lamp stands has an electircal. Underneath bedside tables has electrical outltet. Bedrooms has a small fridge. When fridge condenser comes on in Room 1027 it is loud. It wakes us up during the night! Do Not Disturb light is not working in Room 1027. Light inside shower in Room 1027 is now working. I reported this to maintenance when we checked in and maintenance man replaced light bulb on the same day! On our first night, we had dinner at American River Cafe. Food portions are big enough to share with another person. Service is good. Currently this restaurant is open from 7am to 2pm all week. There is no buffet at this hotel unlike before Covid.

    Jan 18, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Dated rooms

    The rooms are extremely dated. Not even worth staying for free. Beds are springy. TV is at least 15 years old. AC in room was literally blowing no air. Casino is tiny and the clientele all have children with them. Didn’t eat there since I didn’t see a single place to eat. Just go to Reno to gamble.

    Jan 12, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Ski Trip Lodging

    Stayed for 4 nights in December 2024. Concerned about condition of hotel given previous reviews so upgraded to an executive class room on the 15th floor. Found room to be clean and in good condition. Rooms made up only after third night stay. I had little interaction with staffing after using a kiosk to check in. Disappointed to see that the hot tub was inoperable since its use would have been nice after a day of skiing. Plenty of dining options within walking distance. I attempted to withdraw $500 from an ATM onsite only find the fee would be $57.99! I suppose that’s their way to to exploit travelers in need, however, I wasn’t that desperate so cancelled and got money from a credit union around a mile down the street into California for a $1 free. Crazy! Between the crazy ATM, parking, internet access, and resort fees, I’d say this hotel has a very predatory business model.

    Dec 24, 2024
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Over booked, said would comp resort fee, did NOT!

    They Over booked our 2 queen bed room, the clerk said that the Manage would comp us on the resort fee, they did NOT! They gave us a king bed room with a couch temporally until a room became available. When we check out they said the manager was NOT available. They said they would send me copy of the bill, they did NOT. When I called later same thing manager NOT available. When I called this month, again manager staff NOT available.

    Dec 20, 2024