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Hotel overview
Location
Atlantic CityProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - A valid credit card is required for incidentals deposit, to be authorized at check-in. Deposit amount will vary based on length of stay and will be released if no charges are made to the room (timing of release varies). Suites may require additional deposits. Cash deposits will not be accepted.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Minimum booking age for all Atlantic City vacations is 21. In order to book your vacation, at least one person on the reservation must be 21 years or older. Room taxes are included in vacation price. Early check-in fees and minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out.
Hotel Mandatory hotel imposed resort fee inclusions:
- High speed WiFi for two devices per room per day
- unlimited local calls
- a $5 voucher towards self-parking
- fitness center access for two per day
- in-room coffee maker.
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
- No Show Penalty: 1 Night Applies: Sunday - Saturday 21Sep13 - 31Mar50
Ratings & reviews
TripAdvisor traveler rating
774 reviews
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Mar 29, 2025Unsafe Hotel
During my stay at Harrah's, the property was mostly clean and offered a variety of restaurant options, but an incident occurred that left me feeling unsafe. My friends and I, all women, were staying at the Waterfront Tower. One morning, around 9:00 a.m., while we were getting ready and showering, a hotel worker opened our door and walked in without knocking or checking if the room was occupied. He asked when we were checking out, while one of my friends was in her underwear. I screamed and told him to leave. I felt completely violated, especially since check-out was at 11:00 a.m. and there was no reason for him to assume it was okay to enter a room that was clearly occupied. I called the front desk to report the incident, but they gave me the runaround, keeping me on hold for 25 minutes before I hung up. I then called from my cell phone, only to wait another 15 minutes for someone to pick up. When I explained the situation, the representative apologized and offered me a $50 food and drink credit. I told her that my concern went far beyond that—this was a matter of safety and personal violation. I have never felt so unsafe in my life, but she seemed to downplay the issue. I requested to speak to a supervisor, but no one ever contacted me. I’m appalled by how the hotel handled the situation. If it's so easy for an employee to walk in unannounced, it raises serious concerns about guest safety. No one asked any follow-up questions, which makes me wonder if this is a common occurrence. Customer service and guest safety should always be a priority.
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Mar 29, 2025
HArrahs needs more staff
The room was recently renovated and was in decent condition. I can't get over the lack of housekeeping. It's absurd that you can't get service unless you request it and even then, you may not get it. So you have garbage accumulating as well as a pile of wet towels. I am very troubled that when garbage accumulates in everyone's room, it is an invitation for bugs and vermin. It is irresponsible for an expensive hotel to ignore basic sanitation. There are not enough staff anywhere. Check in takes forever because there aren't enough staff. HArrahs has completely lost its customer service focus. We won't be back.
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Mar 28, 2025Parties, gambling, great food and nice people
Great hotel with amazing restaurants, nightlife and gambling options. I got one of the suites here and it was an amazing experience. I can't wait to do it again soon. Fatima at the front desk, huge shout out to you! Thanks for all of your help. My favorite things about this hotel. 1. Amazing bathroom in the suite 2. Amazing view 3. Elevators were fast 4. Dining options were awesome. I really liked the italian and steak restaurants. 5. The "Dog Park" was awesome even if you don't have a dog.
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Mar 26, 2025Dirty
Booked for a convention. I typically stay at either Borgata or Hardrock both of which are 5 stars. Harrahs on the other hand has dayed rooms even though they say renovated. Carpets, walls, doors, elevator all dirty, no upkeep. My non-smoking room smelled of smoke. The bed was horrible. 4 small hard pillows. Holes in the sheets, a bed that I sank in hurting my back. DO NOT STAY HERE. there are plenty of options in the city for rooms. This place is just dirty.
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Mar 21, 2025
You’re better off staying someplace else.
Housekeeping never came to clean. Called for 2 days and still nothing. Called for the manager and would not respond. Check-in time was 3 PM. I use the automated kiosk to check in after 3 PM. It gave me a message that my room wasn’t ready and it would email me when I could come pick up my keys. After waiting for another hour and no email I decided to go to the front desk who then informed me that because my room was on an upper floor it wasn’t ready. Would I like a room on a lower floor and of course I said yes because I wanted to unpack and get ready for my conference. I finally got the email at 11 PM that night.