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Hotel overview
Location
Atlantic CityProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - A valid credit card is required for incidentals deposit, to be authorized at check-in. Deposit amount will vary based on length of stay and will be released if no charges are made to the room (timing of release varies). Suites may require additional deposits. Cash deposits will not be accepted.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Minimum booking age for all Atlantic City vacations is 21. In order to book your vacation, at least one person on the reservation must be 21 years or older. Room taxes are included in vacation price. Early check-in fees and minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out.
Hotel Mandatory hotel imposed resort fee inclusions:
- High speed WiFi for two devices per room per day
- unlimited local calls
- a $5 voucher towards self-parking
- fitness center access for two per day
- in-room coffee maker.
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
- No Show Penalty: 1 Night Applies: Sunday - Saturday 21Sep13 - 31Mar50
Ratings & reviews
TripAdvisor traveler rating
756 reviews
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Feb 24, 2025Nice stay with some hiccups but front desk was great
First time at Harrahs Atlantic City . We frequent AC often and have stayed in quite a few hotels . This trip was a last min idea and we were unable to book our normal go to hotel . So we decided to try Haraahs . I booked a specific room And when we go to check in I could tell there was a problem .the woman checking me in walked away for 5-10 minutes and come back with the news that my room was unavailable . Luckily BIANCA at guest services knows what she is doing and did what she could and got me an upgraded suite on the waterfront side which was great . The room was big , clean and was perfect for our trip . I spend a good bit of time in AC for both business and leisure so if she did not do what she did I would have never went back . So shout out to Bianca who understands the lifetime value of a potential Customer . I was a little disappointed with the WiFi in our room and also the lack of informing us about the rewards card . I downloaded the app but never was told that without the physical card my room / food ordered etc did not credit towards my points . Other than that it was nice and I’ll have to see if the suite is worth the price . Now that I know what’s available I can’t downgrade to a regular room .
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Feb 24, 2025Very Nice Time except for check out.
Rooms are very nice. There is a section of slot machines that are rarely used. They should replace those machines with other popular machines. I rated them a 3 because of the awful check out experience I had. I left the room anticipating I could call to check out. That was a mistake. I called the hotel and reached their operator who transferred me to the front desk. After 15 minutes, I hung up and called again. After 10 minutes I called a third time and asked for a manager. It appears they are not allowed to transfer me to any manager. I had three different operators. So I waited and again no front desk pick up. I decided to call their 800 number and that person showed me how to check out on line. It would be nice if Harrah's had that option for me to see. I would rate this check out as a 0. At Hard Rock, I can and do check out through Text.
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Feb 22, 2025Absolutely Absurd!!!!!
I've been going to Harrahs Atlantic city for over a decade. I've been 7 stars for several years! Never thought I'd write a review like this! While I understand some changes have been made since Covid and I realise it's been profitable for the hotel to go without certain services... Checking in thursdqy night for 4 nights with my two teenage sons who was out school for the week. First room they gave us was flooded from the toilet overflowing. Walked in room and it was stink. Walked into bathroom and saw toilet area and bathroom filled with water... and can see it came from toilet. Had to head back down to front desk to change rooms. Didn't realise like everywhere for food closes prior to 10pm. More like 9pm. Was forced to order pizza from domino's and picked up sodas and snacks in gift shop... Friday morning left room for breakfast then to waterpark in showboat... called housekeeping to have the room serviced because we used all towels and pizza and other garbage was in the room. Returned 7 hours later and room was never cleaned. Placed another call and was told that "A request can me made but it wasn't guaranteed ". Explained that I had 2 teenagers in room and we were staying 4 nights... needed service at least once before checking. So put another request in for Saturday morning. Left room again in morning for about 5 hours to eat breakfast enjoy the arcade etc.... came back to room around 3pm and still no service! Wife demanded we leave immediately! Left Saturday afternoon instead of Monday morning. I get it.. it saves money, not rehiring enough house keepers. But how do you justify charging hundreds of dollars per night and refuse this basic service???? This is absolutely absurd to me.
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Feb 21, 2025BUYER BEWARE IF YOU’RE A COUPLE…
There’s a chance you might get stuck with two small double beds vs the king you booked (Read other TripAdvisor reviews and you can see this is happening multiple times recently and just happened to us as DIAMOND PLUS members)!! We are Diamond Plus with Caesars and booked a King room in the Waterfront Tower at Harrah’s AC as a couple’s weekend retreat. Upon checking-in we were told that they oversold King beds and we would be stuck with two small double beds, which is NOT the way to spend a couple’s weekend. Of course Harrah’s told us about their buried “fine print” in small font saying that technically all room bookings and the room type you book are not guaranteed. The front desk agent said this has been happening lately on weekends and other TripAdvisor reviews are reporting this too - what a wild way to treat Diamond Plus or any hotel guests for that matter!! We were given a $50 food credit as an apology but that doesn’t make up for it - it takes us 2.5 hours to get to AC each way and we wanted a relaxing couple’s weekend. We would have stayed home had we known this. I’ve never had this happen at other casinos I gamble at and as Diamond Plus I find it absolutely appalling. Not the way to treat loyal guests…. Tomorrow we are going to Ocean’s to tier match and gamble there. Unacceptable.
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Feb 21, 2025Good service
Fabulous service. We come here often. Gambling could be better but that's why they call it gambling. Restaurants are ok. Would like better breakfast options. Rooms are clean. Wish they didn't have a 200 character minimum for this review. Xoxoxoxo