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Hotel overview
• Complimentary private roundtrip airport transfers
Valid for Rock Royalty Ocean View, Rock Royalty Caribbean, Sand Suite, and Rock Royalty Partial Ocean View room categories. Five-night minimum stay required for up to six passengers. Not valid on contracted groups.
Live a life of excess. Indulge in your rock star fantasies. Located on the beautiful beaches of Bahia de Banderas, near Puerto Vallarta in the heart of Riviera Nayarit, Hard Rock Hotel Vallarta takes everything to extremes. Incredible views of the Pacific Coast, modern amenities and attentive service all infused with the spirit of rock ‘n’ roll. These extravagant excesses continue outside the memorabilia-filled walls of the hotel as well, optional water sports including snorkeling and scuba diving, day cruises, deep-sea fishing and sailing. These fantasies and more are available for your indulgence daily. It’s time to see the show in Riviera Nayarit.
This all-inclusive hotel features 362 stylishly chic guestrooms in various categories including, 59 Deluxe, 68 Deluxe Gold (3 Accessible rooms), 164 Deluxe Platinum, 24 Deluxe Diamond, 9 Deluxe Family (2 Bedrooms), 2 Rock Suite Gold, 6 Rock Suite Platinum (2 Bedrooms), 1 Rock Star Suite (adjoining room included) and 10 Rock Royalty Level rooms available.
Location
Riviera NayaritProperty information
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Hotel details
Hotel advisories
General policies & fine print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
A maximum of two pets are allowed per room. The hotel is not responsible for providing food for pets due to each pet's particular diet/eating habits. The pet friendly program allows for each pet to be a maximum weight of 48.5lbs and a height of 15.7in. The program requires a fee of 150USD plus tax per pet, per stay. The hotel will not provide kennels or crates.
Ratings & reviews
TripAdvisor traveler rating
12520 reviews
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Feb 21, 2025Good and bad
Our vacation at the Hard Rock was overall average to disappointing. However I have to give kudos to the exceptional service we received from the moment we checked in. Dylan went above and beyond to accommodate our family's needs, finding us a larger room that perfectly suited our plans. Alma at the pool was a delight, always bringing a smile and positive energy. The room service was also top-notch. Each morning, Luis handled our orders with professionalism and ensured everything was accurate. The food arrived promptly, usually within half an hour, and was consistently delicious. For a review of the other on site restaurants I would say Ciao was decent and Fridas was okay but it lacked in flavor. Unfortunately the food at IPanama was even lower on the scale as the meats were dry and flavorless and the accompanying buffet seemed to have an array of strangely random foods. Additionally the setting felt like a cafeteria of sorts. But the worst in food and overall experience was at Zen. Food took forever, appetizers came out inconsistently during and after the meal. Several of us had food come out cold, undercooked, or rubbery. Despite sending it back it came still came back out cold again. Some of us just gave up and ate somewhere else. While these are the same restaurants as other Hard Rocks, the food branding is lost at this hotel. As an avid traveler, come for the clean rooms, heated pool, friendly staff, beautiful beach and friendly atmosphere but eat somewhere else (except for breakfast).
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Feb 20, 2025Not the "Luxury Resort" we expected
We just returned from Puerto Vallarta. We spent a week at another high end resort (not all inclusive) and then we tacked on 4 nights at the Hard Rock as we had heard excellent things about it. We checked in around 11:00 am and declined the request to attend the sales pitch. We were given our bracelets and told to come back after 3 to get our room, which we did. Our room level was a Deluxe Ocean Front room. The room was very small, which is fine, but it was in desperate need of updating and repairs. I called to ask for maintenance as one of the two light bulbs in the sink area was out and the shower door, which should have rolled in a track on the floor, had no track and after entering the shower, you had to put a hand on either side of the sheet of glass and force and scrape the glass door across the rough tile floor with all your might. No one ever came to address or attempt to fix the two things, so I just hoped the whole thing didn't shatter in my hands every time I used the shower. Maybe this room is reserved for those who don't attend the sales pitch! haha. Food - Meh. We upgraded with extra expense a few times. Service - about 50/50 with great service from some and indifference and rudeness from others, including one guy who was a manager of one of the restaurants. With so many resorts to choose from, I think Hard Rock needs to step up their game. Vibe is fine. Liked the music and energy at the resort, but don't need to return and wouldn't recommend. Beach is great and we got several beach walks in!
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Feb 20, 2025Frida Waiter and Waitress Go Above And beyond
Came to have dinner at frida's and it was amazing the service was top notch I was been taken care of by Natalia and golden great waiter and waitress her food was amazing and delicious warm and our drinks were always full always walked around and checked on us to make sure everything was good will definitely come back to eat here thank you you make my experience that much better.
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Feb 20, 2025
Hard rock. Vallarta is really just average not exceptional.
I love room was nice I was a diamond ocean front balcony room we have visited multiple all-inclusive‘s. Hard rock Vallarta I would say is average , the food was OK ,the drinks typical. They reserve far too many chairs around the pool for members and rock royalty rooms. The highlight of our stay was a member of their activity staff Rocio. She was very pleasant, friendly, and a joy to visit with.
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Feb 20, 2025
Awesome experience
We had an amazing time and the employees here are so nice! Our pool side bartender Alex was amazing and hardworking! We would come back again just because of him! Also our host Lucas was the best! We had beautiful weather and the food was also great!