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Hotel overview
The coolest hotel on the planet. Live like a rock star and savor the perks of rock ‘n’ roll royalty with impeccable surroundings, laid-back luxurious style and show-stopping service. Supremely talented chefs offer culinary nirvana from a famed steakhouse to delicious American classic cuisine. The sweeping California mission-style design—inspired by classic rock music—welcomes you to escape to a sensational world with a palm-lined swimming pool featuring underwater music, incredible rock memorabilia and exceptional entertainment—including famous names live in concert. Plus, hotel guests receive exclusive theme park benefits including:
- SKIP THE REGULAR LINES with FREE† Universal Express Unlimited™ ride access for most popular attractions in Universal Studios Florida™ and Universal’s Islands of Adventure™, including your favorites in both lands of The Wizarding World of Harry Potter™. That’s a value of $129.99 per person, per day!** (Valid theme park admission required. Not valid at Universal’s Volcano Bay™).
- EARLY PARK ADMISSION* to The Wizarding World of Harry Potter™ or Universal’s Volcano Bay™ (valid theme park admission required).
- FREE WATER TAXIS & SHUTTLES so it’s always a quick hop between your hotel and the parks.
OTHER EXCITING BENEFITS:
- RESORT-WIDE CHARGING PRIVILEGES with your room key.
- COMPLIMENTARY MERCHANDISE DELIVERY to your hotel from shops across Universal.
- COMPLIMENTARY CITYWALK™ ACCESS^ to select venues for the length of your stay.
- PRIORITY SEATING at many restaurants throughout Universal.
The Wizarding World of Harry Potter™ Legal: HARRY POTTER characters, names and related indicia are © & ™ Warner Bros. Entertainment Inc. Harry Potter Publishing Rights © JKR. (s18)
Early Park Admission Legal: *Early Park Admission begins one (1) hour prior to regularly scheduled park opening to either Universal Studios Florida™ or Universal’s Islands of Adventure™ as determined by Universal Orlando and Universal’s Volcano Bay™. Valid at select attractions at each park. Additional restrictions may apply.
Universal Express Unlimited™ Legal: †Based on average price of a 2-Park Universal Express Unlimited™ pass ranging between $99.99 and $169.99. **Benefit valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Additional restrictions may apply.
Hotel & Universal Orlando Resort™ Legal: Hard Rock Hotel ® Hard Rock Cafe International (USA), Inc. Universal elements and all related indicia TM & © 2018 Universal Studios. All rights reserved.
Location
Universal Orlando® Resort On-SiteProperty information
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Hotel details
Hotel advisories
The Hard Rock Hotel at Universal Orlando is completely smoke-free. Smoking is only permitted in designated outdoor locations. A $200 cleaning fee will be added to the guests' folio for smoking in the guest rooms.
There is a mandatory daily fee for self-parking.
General policies & fine print
Cancellations made inside of 5 days prior to arrival incur a 1 night hotel penalty plus tax and applicable product penalties.
Modifications, including name changes, are considererd a cancellation and cancellation penalties as listed above will apply.
No shows incur a 1 night hotel penalty plus tax and applicable product penalties.
A major credit card and photo I.D. is required upon check-in to cover phone or incidental charges.
Guests attending a convention at the hotel may not use this package for their stay. If found attending a convention, guests may be charged directly by the hotel.
Room taxes are included in the vacation price.
Hard Rock Hotel at Universal Orlando is completely smoke-free. This includes all guest rooms as well as all interior common areas.
There are four designated outdoor locations where smoking is permitted.
A $200 cleaning fee for smoking in guest rooms will be applied to guests folio.
- No Show Penalty: 1 Night Applies: Sunday - Saturday 20Feb15 - 31Dec50
Ratings & reviews
TripAdvisor traveler rating
12286 reviews
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Dec 20, 2024HOTEL IS A SCAM - ROBBED MY MONEY
DO NOT BOOK - HOTEL IS A SCAM I booked for next week & got a call today to say our room had gone up in price by £800 and I either pay it or they’ll cancel the booking. Awful customer service, asked to speak to a supervisor and said they’ll call me back if they are free! Meaning they won’t call back and will just cancel the room. Now I am going on holiday without a hotel… so disappointed as I thought this was a big company & we are already staying in the Daytona beach location for the other part of our holiday
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Dec 13, 2024Old - Clean it Up!
Quick trip to Orlando with our 3 kids. Stayed 4 nights at the Hard Rock. Pros - Location - close to park - Fast Pass included which is essential to a decent day at the parks - Fun atmosphere with live DJs at the pool on certain days - Kids loved the water slide - Great staff from the front desk to the pool, we had a great experience with the people working here - Onsite restaurants not bad, much better than anything you'd get in the park or at City Walk - Room was large and easily fit the 5 of us One con - OLD. It's a little disgraceful how bad our initial room was. Cloth furniture was stained with what looked like grease. Furniture including chairs and sofa couch were torn. Things in general are dented, dinged and scratched. The last straw was the stains on the sheets. They looked like rust or blood stains though I really don't know. The whole room felt gross, skeeved us out, especially my wife. To the staff's credit they changed our room and moved our luggage immediately but....come on. They're charging up to $1200 a night for these rooms, they should be clean and look a bit better than the roadside motel off 95 for $57/night. The new room was an exact replica of our original but very clean with new furniture. They probably should've provided an upgrade but gave use some drink tickets instead. Overall, it's a fun property with a great location IN DESPERATE NEED OF A RENOVATION!
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Dec 11, 2024The rockstars home of universal
It truly was the rockstar experience, the scenery and music helped set the mood. The many art works of musician's and autographed guitars thru the hotel. Friendly staff and beautiful grounds, didn't use the pool but would have loved to hear those underwater speakers. Comfortable beds and pillows, express pass and close distance to universal City walk was the determining factor for us. First time checking in and was not disappointed. Water taxi included.
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Dec 05, 2024Hospitality and Locale Exceptional -- Rooms Need Major TLC
The exceptional service and location to the parks is what makes the stay -- period. The rooms (Deluxe Queen was our stay for 3-nights) is average to below-average at best. And given the rate per night the quality should be much better for what one pays. Furniture torn, no outlets would hold the plug (had to rig a solution to make it work) and the outlet in the bathroom kept tripping when the in-room hairdryer was plugged in. Couch looked like someone had taken scissors to it......management needs to invest in room renovations. Here is what does work -- the food at the pool bar & drinks were great. And the quality of service by David, Robert and Hoover made for a fun evening. Also the Velvet lounge had some of the coldest beers I've had in a long time; and good food. And we had fun hearing stories from "Skinny" who is a great bartender and hospitality worker. Breakfast in The Kitchen was also quite good. And the 5-min walk to Universal Studios and the room key allowing for Express Pass Line use was also a good benefit. Quick Note: Hagrid's Wild Ride is not an Express Pass so use Early Park admission to get over and ride. Took only 15-min to get on the ride by doing so -- and when we got off the wait had climbed to 80-minutes. Would I go back -- not until they significantly upgrade the rooms. But I must say the hospitality was exceptional by the staff and it made the stay magical. Rock on......
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Dec 01, 2024
Just average
It’s only OK. Currently in 6053 for our anniversary today. Outlets aren’t great and interconnecting room walls are paper thin (TMI but I can hear the family next door using the bathroom). You get express passes but they weren’t really like fast passes at all. Beds are comfortable but other than that not really worth the money. Wouldn’t stay here again.