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Hotel overview
The coolest hotel on the planet. Live like a rock star and savor the perks of rock ‘n’ roll royalty with impeccable surroundings, laid-back luxurious style and show-stopping service. Supremely talented chefs offer culinary nirvana from a famed steakhouse to delicious American classic cuisine. The sweeping California mission-style design—inspired by classic rock music—welcomes you to escape to a sensational world with a palm-lined swimming pool featuring underwater music, incredible rock memorabilia and exceptional entertainment—including famous names live in concert. Plus, hotel guests receive exclusive theme park benefits including:
- SKIP THE REGULAR LINES with FREE† Universal Express Unlimited™ ride access for most popular attractions in Universal Studios Florida™ and Universal’s Islands of Adventure™, including your favorites in both lands of The Wizarding World of Harry Potter™. That’s a value of $129.99 per person, per day!** (Valid theme park admission required. Not valid at Universal’s Volcano Bay™).
- EARLY PARK ADMISSION* to The Wizarding World of Harry Potter™ or Universal’s Volcano Bay™ (valid theme park admission required).
- FREE WATER TAXIS & SHUTTLES so it’s always a quick hop between your hotel and the parks.
OTHER EXCITING BENEFITS:
- RESORT-WIDE CHARGING PRIVILEGES with your room key.
- COMPLIMENTARY MERCHANDISE DELIVERY to your hotel from shops across Universal.
- COMPLIMENTARY CITYWALK™ ACCESS^ to select venues for the length of your stay.
- PRIORITY SEATING at many restaurants throughout Universal.
The Wizarding World of Harry Potter™ Legal: HARRY POTTER characters, names and related indicia are © & ™ Warner Bros. Entertainment Inc. Harry Potter Publishing Rights © JKR. (s18)
Early Park Admission Legal: *Early Park Admission begins one (1) hour prior to regularly scheduled park opening to either Universal Studios Florida™ or Universal’s Islands of Adventure™ as determined by Universal Orlando and Universal’s Volcano Bay™. Valid at select attractions at each park. Additional restrictions may apply.
Universal Express Unlimited™ Legal: †Based on average price of a 2-Park Universal Express Unlimited™ pass ranging between $99.99 and $169.99. **Benefit valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Additional restrictions may apply.
Hotel & Universal Orlando Resort™ Legal: Hard Rock Hotel ® Hard Rock Cafe International (USA), Inc. Universal elements and all related indicia TM & © 2018 Universal Studios. All rights reserved.
Location
Universal Orlando® Resort On-SiteProperty information
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Hotel details
Hotel advisories
The Hard Rock Hotel at Universal Orlando is completely smoke-free. Smoking is only permitted in designated outdoor locations. A $200 cleaning fee will be added to the guests' folio for smoking in the guest rooms.
There is a mandatory daily fee for self-parking.
General policies & fine print
Cancellations made inside of 5 days prior to arrival incur a 1 night hotel penalty plus tax and applicable product penalties.
Modifications, including name changes, are considererd a cancellation and cancellation penalties as listed above will apply.
No shows incur a 1 night hotel penalty plus tax and applicable product penalties.
A major credit card and photo I.D. is required upon check-in to cover phone or incidental charges.
Guests attending a convention at the hotel may not use this package for their stay. If found attending a convention, guests may be charged directly by the hotel.
Room taxes are included in the vacation price.
Hard Rock Hotel at Universal Orlando is completely smoke-free. This includes all guest rooms as well as all interior common areas.
There are four designated outdoor locations where smoking is permitted.
A $200 cleaning fee for smoking in guest rooms will be applied to guests folio.
- No Show Penalty: 1 Night Applies: Sunday - Saturday 20Feb15 - 31Dec50
Ratings & reviews
TripAdvisor traveler rating
12314 reviews
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Apr 16, 2025Definitely Recommend Hard Rock Hotel
Amazing service, staff is very friendly, clean rooms. Short walk to Universal Studios and Islands of Adventure. Family friendly. I definitely recommend Hard Rock Hotel and will stay here again. It is worth staying here for the Express pass.
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Apr 08, 2025Under construction stay away!
Woke up at 9am both mornings to the sound of jackhammering directly above our room, that lasted till around 5pm. When I complained they apologized and said parts of the hotel were under construction and they were working to enhance the guest experience. I would not recommend staying here until the construction has been completed. It was very annoying and not an enjoyable experience.
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Apr 07, 2025Terrible Customer Service. Don’t book a room here.
My family and I checked in to the Hard Rock Hotel Orlando today. We booked an interconnecting king room and two queen bed room with pool views. We booked this room back in August 2024, when planning our three week trip to Florida from England. When we opened the door to our rooms we discovered they did not overlook the pool like we had booked, but a dirty discoloured roof. After returning to reception to complain that we had not been given the rooms we had booked, we were told ‘it’s Spring break. We are busy so we had to downgrade you’. Completely unacceptable! The only form of compensation given has been a $50 gift card for the gift shop! Before arriving at the hotel we noticed how much our original pool view room had increased in price since we originally booked it last August. Clearly the Hard Rock Hotel Orlando has given our room to another guest at a much higher rate. Downgrading us to look at mouldy roof, rather than giving us the room we booked. Prior to our arrival here we stayed at the Disney Animal Kingdom Lodge Orlando. We had such a better experience. We stayed in the room we booked and payed for. Staff were so helpful and courteous throughout our one week stay. We will never book a hotel room at Hard Rock Orlando again. Clearly profit is priority over guest satisfaction. We now have five nights looking at an awful view, while another guest enjoys the room we booked. Disgraceful.
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Apr 03, 2025
Renovated room
Was pleasantly surprised with a newly renovated room. Deluxe Two Queen was spacious for family of four with two teenagers. Kids got pizza from the little store downstairs several times. The Kitchen had super good food. I was very hesitant because of the high price tag for spring break but we had an outstanding visit.
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Mar 31, 2025Great Location. Easy walk to Universal Studios
We stayed for 5 nights at the hotel. Our first stay at the Hard Rock. The room was spacious but soundproofing was very poor. We had difficult neighbours on the final night and security had to be called. The security team were quick to respond and luckily shut the neighbours up!!!!! Housekeeping wasn’t good and didn’t arrive until after 17:30 on two of the evenings. The room wasn’t particularly cleaned well and the bathroom sink area wasn’t even wiped down. Reception staff were helpful and baggage services were good for looking after luggage on arrival and departure days. The hotel has lots of seating areas but sometimes difficult to find a quiet space ( if this is what you want). The bar was good and great service from the bar staff. We ate in ‘The Kitchen’ one evening service was very slow but the food was good. There’s a walking path that takes you straight into the park area or ‘ City Walk’ and the boat service is also a must ( just to say you’ve done it). Overall a good stay at the hotel ( just a few niggles). However it is expensive to stay on site and the hotel should meet reflect this.