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Hotel overview
The coolest hotel on the planet. Live like a rock star and savor the perks of rock ‘n’ roll royalty with impeccable surroundings, laid-back luxurious style and show-stopping service. Supremely talented chefs offer culinary nirvana from a famed steakhouse to delicious American classic cuisine. The sweeping California mission-style design—inspired by classic rock music—welcomes you to escape to a sensational world with a palm-lined swimming pool featuring underwater music, incredible rock memorabilia and exceptional entertainment—including famous names live in concert. Plus, hotel guests receive exclusive theme park benefits including:
- SKIP THE REGULAR LINES with FREE† Universal Express Unlimited™ ride access for most popular attractions in Universal Studios Florida™ and Universal’s Islands of Adventure™, including your favorites in both lands of The Wizarding World of Harry Potter™. That’s a value of $129.99 per person, per day!** (Valid theme park admission required. Not valid at Universal’s Volcano Bay™).
- EARLY PARK ADMISSION* to The Wizarding World of Harry Potter™ or Universal’s Volcano Bay™ (valid theme park admission required).
- FREE WATER TAXIS & SHUTTLES so it’s always a quick hop between your hotel and the parks.
OTHER EXCITING BENEFITS:
- RESORT-WIDE CHARGING PRIVILEGES with your room key.
- COMPLIMENTARY MERCHANDISE DELIVERY to your hotel from shops across Universal.
- COMPLIMENTARY CITYWALK™ ACCESS^ to select venues for the length of your stay.
- PRIORITY SEATING at many restaurants throughout Universal.
The Wizarding World of Harry Potter™ Legal: HARRY POTTER characters, names and related indicia are © & ™ Warner Bros. Entertainment Inc. Harry Potter Publishing Rights © JKR. (s18)
Early Park Admission Legal: *Early Park Admission begins one (1) hour prior to regularly scheduled park opening to either Universal Studios Florida™ or Universal’s Islands of Adventure™ as determined by Universal Orlando and Universal’s Volcano Bay™. Valid at select attractions at each park. Additional restrictions may apply.
Universal Express Unlimited™ Legal: †Based on average price of a 2-Park Universal Express Unlimited™ pass ranging between $99.99 and $169.99. **Benefit valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Additional restrictions may apply.
Hotel & Universal Orlando Resort™ Legal: Hard Rock Hotel ® Hard Rock Cafe International (USA), Inc. Universal elements and all related indicia TM & © 2018 Universal Studios. All rights reserved.
Location
Universal Orlando® Resort On-SiteProperty information
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Hotel details
Hotel advisories
The Hard Rock Hotel at Universal Orlando is completely smoke-free. Smoking is only permitted in designated outdoor locations. A $200 cleaning fee will be added to the guests' folio for smoking in the guest rooms.
There is a mandatory daily fee for self-parking.
General policies & fine print
Cancellations made inside of 5 days prior to arrival incur a 1 night hotel penalty plus tax and applicable product penalties.
Modifications, including name changes, are considererd a cancellation and cancellation penalties as listed above will apply.
No shows incur a 1 night hotel penalty plus tax and applicable product penalties.
A major credit card and photo I.D. is required upon check-in to cover phone or incidental charges.
Guests attending a convention at the hotel may not use this package for their stay. If found attending a convention, guests may be charged directly by the hotel.
Room taxes are included in the vacation price.
Hard Rock Hotel at Universal Orlando is completely smoke-free. This includes all guest rooms as well as all interior common areas.
There are four designated outdoor locations where smoking is permitted.
A $200 cleaning fee for smoking in guest rooms will be applied to guests folio.
- No Show Penalty: 1 Night Applies: Sunday - Saturday 20Feb15 - 31Dec50
Ratings & reviews
TripAdvisor traveler rating
12301 reviews
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Feb 13, 2025A good well-located hotel
Visited for 2 nights as part of a larger holiday. A nicely themed hotel with a good atmosphere. The pools and ameneties were good and the location ideal for access to the Universal parks. Would recommend to anyone looking for a good well situated hotel.
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Feb 08, 2025Worth the stay for the close proximity to the park and the water transportation. Unlimited passes are worth the price.
Rooms were a bit stained. The grounds and pool are really nice and family friendly. The check in area is well themed and inviting. Valet and bell hops were rude and cut off guests because they were on their phones. The hotel is the closest to the theme park and a close walk or boat ride.
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Jan 31, 2025Don’t be cheated by the beautiful lobby and pool. This is NOT a premium room.
I stayed in room 1134, the room was smelling awful , carpet seem to be dirty, furniture too old. I believe the whole 1st floor is like a basement with poor sun light and carpets that makes the perfect conditions to mod. My daughter and I faced alergy crisis during the stay which makes me think to leave in the first day; I just didn’t do that because I had payed a high price for the hotel. The only benefit is the proximity of parks but in the overall balance it doesn’t worth; you can find much better options, cheaper , cleaner and pay for the unlimited pass in the Universal Parks.
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Jan 29, 2025
Fab hotel. Wish we could have stayed longer.
We used the discount from Tesco Clubcard points via a well known booking site to have a night here in order to not only sample what a 5 star hotel is like but also take advantage of the free Express Line passes. It was so worth it. The welcome was excellent. The advice and help with the tickets invaluable. The walk to the park was so lovely. About 10 minutes along a shaded path. Food and drinks in the bar were pricey as expected but tasty and accompanied by some excellent live music. Definitely recommended and would love to stay longer next time.
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Jan 25, 2025Inconvenience after Inconvenience
The theme of this vacation was Inconvenience after inconvenience. We checked in for a 6 night stay on a Saturday. No issues with check-in but they did make us aware there was construction happening on the floor below us from "9-3". This information was not provided at booking obviously. Mind you we paid for a club level room which supposedly came with additional amenities, but I'll get to those "special perks" later. The construction was not from 9am to 3pm. Drills and hammers started before 9am on a couple days and well after 5pm on others. They also seem to consistently set off fire alarms in the middle of the day that last for an hour in case you planned on staying in for a day. Our reservation also clearly stated shuttle service to SeaWorld. When we checked in the front desk attendant said to just coordinate it with the concierge when we wanted to go. But after we talk with the concierge, "sorry we don't offer that". Great, why include outdated information on your reservation then? Although we truly believe she just lied because SeaWorld definitely had shuttle buses running through. The "Rock Royalty Perks" were the most underwhelming, poorly timed, perks we've ever seen at a resort and we're consistently club level vacationers. The complimentary breakfast consisted of scrambled eggs, hard boiled eggs, deli ham and cheese, 3 tiny bowls of the least popular fruit you can think of, and carbs on top of carbs. No meat, no cooked potatoes, not even a waffle maker which you can find at any holiday inn in the U.S. it also only lasts from 8-10am so if you want to beat the unsupervised screaming children who overload their plates to take one bite of everything and then waste the rest... Get there early. The rest of the lounge hours are 1 to 2 hours and even worse with selection. Snack hour consists of bagged chips. Literally that's it. My favorite is the late night desserts that last for 1 hour with chocolate chip, m&m stale cookies, a 9x9 pan of brownies, and mini cupcakes that again, the kids ransack before 8:15. Like many other reviews have said, club level is not worth the extra money. It's almost laughable. The worst part of this stay thus far is they put us in an adjoining room. I don't know if all the rooms are adjoining on the club level but if they're not or not fully booked, why you would put a couple next to 2 different families that use screaming as their inside voices is beyond me. We actually had to call security one night because the parents very obviously left their kids in the room alone, probably went to the bar, and their kids were fighting and screaming at each other at the top of their lungs, slamming doors at 12:30am. It went on for 45 minutes. We never heard security actually come up like they said they would. It's Saturday at 7am as I write this and the mother has been screaming about the shower for the past 45 minutes. Thank God we check out today and I truly feel sorry for whoever gets this room. It has far surpassed annoying and became intolerable. The only positives I can note about this stay that were unfortunately overshadowed by the above comments is the housekeeping team is great, they're timely and kind. The room service although incredibly expensive is also quick, convenient and food was well made. It was convenient to be so close to walk to the parks and the water taxi was super convenient but all of the universal hotels have one. One last thing to mention is we had experienced extremely cold weather this week. I cannot say the hotel was prepared to deal with that. I'm pretty sure the air conditioning was still on in all the common areas instead of the heat and it was freezing inside as well as outside. We'll be back to universal in the future but we'll definitely be staying elsewhere for the reasons stated above. The inconveniences we've experienced are not in line with the money we paid to stay here.