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Hotel details
Ratings & reviews
TripAdvisor traveler rating
1725 reviews-
Convenient location - not much else.
Had to book this hotel due to late flight arrival into TF Green airport, Providence. They do offer a shuttle, and the driver was great - Kudos. The front desk at check-in at 1 AM was not interested in providing great service - barely looked up as she asked for ID. Room was passable, old rug, furniture, etc. but the bedding appeared clean. This is the best I can say about the accommodations. Breakfast in the AM was ok, with the usual fare. They also offer transportation (shuttle) to the rental place, which was nice.
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Terrible experience!
The hotel was dirty and smelled of stale cigarettes. We paid 200+ a night . Rates are normally 120$ but some event was happening so rates were double. Room was 1 star at best. Carpet was dirty. Bed was lumpy and uncomfortable. We had a parking lot right outside our room window. Headlights constantly. Gentleman at the front desk was awesome!
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Poor experience
Very poor experience. We’ve stayed at many Hampton Inns but this one was miserable. Dinning area was freezing and choices were sparse. Worst of all the fire alarm went off at 6:30 am (no fire thankfully). This upset a few of the guests and ourselves greatly. There was a malfunction in their system. We stayed on the first and second floors. The rooms were worn and shabby. Please shut down the place and rehab it properly.
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Guest beware
If I could give this place a 0 I would. The bathroom door was broken and wouldn’t close. We found an ant in the bed. The door wouldn’t close all the way and we couldn’t get the door lock to turn and lock. When I asked for another room they refused saying they were booked while the parking lot was empty. It is an overpriced dump!!
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Hotel just totally redone - fresh and new!
We had two rooms on the third floor. Everything was brand new - the hotel had just undergone a total renovation. The room was very clean and comfortable, and the hotel staff reached out to us during our stay to make sure everything was to our liking. The breakfast was good and plentiful; fresh waffles are a plus! The location is perfect, as its adjacent to the airport and close to good restaurants.