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TripAdvisor traveler rating
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Treated with profanity by front desk.
Although we have frequently stayed at Hampton Inns with my service dog this Hampton staff had no idea that a service dog is not a pet. They made us sign a pet agreement in order to check in even though we repeatedly explained she was a service dog for my disability and at breakfast the next morning we were asked to leave with our”pet”. I’ve been hearing impaired all my life and travel everywhere with my service dog to alert me. This staff refused to let me eat with my service dog insisting it was a “pet”. When shown her service dog papers the clerk yelled “I don’t give a f***! “ several times at my husband. We will NEVER be back and have never in all our travels been treated that way.
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Nice, clean hotel
This was a very nice Hampton inn. We found the hotel staff to be very friendly and helpful. Breakfast was great. The hotel is very clean. Everything worked like it should in the room. The room was very spacious! The workout room was smalll. Overall we enjoyed our stay here and would stay again.
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A standard (good) Hampton Inn near the beach
We arrived late and had difficulty finding the hotel from Navarre Beach. (Turn left off the causeway, not right, and go about 3 miles.) Once we found it, everything else was fine. A standard (good) Hampton Inn with a good staff, facilities, and breakfast buffet. Plenty of parking and other necessities.
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Avoid at all cost
Checked in thankfully for just one night. Very poor reception staff. The corridors and banging of doors is so noisy, do not expect to get a nights sleep. My biggest disaster was the laundry. It is paid by credit card. Because I was from Europe it would not accept my card. When making a purchase I normally enter my pin number. This did not have the facility and continually declined my card. I went back to reception on several occasions but they were of NO HELP. I had poured in the detergent so could not remove the laundry. She told me previous guests had issues but they did not own the laundry facility and gave me a number to ring. I left a message and left the hotel 15 hours later and they had still not returned my call. I have no idea how the hotel can provide laundry but it is not there responsibility. On one occasion when I went back to the laundry after about 2 hours I met a gentleman whom I paid the cost of the laundry in cash and he used his card to help me. Otherwise I would not be able to have it done DO YOURSELF A FAVOUR...........STAY AT A DIFFERENT HOTEL
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Pay more
Charged us $20.00 more for our room. We did not damage the room. Had to go to third floor to get ice. Breakfast was good. Nice hotel nice room. Hotel was not close to beach. Price was a little to much for not being close to the beach. Don't think animals should be allowed in a hotel