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Hotel overview

Right on the shore of Bavaro Beach, where the Caribbean Sea meets the Atlantic Ocean, we find our Grand Palladium Punta Cana Resort & Spa. Thanks to this idyllic setting, you’ll enjoy your vacations under the warm Caribbean sun walking along a one kilometer long beach with fine white sand. The waves of a transparent turquoise sea sing a soothing lullaby in the midst of lush tropical vegetation. Whether you travel as a couple or with your family, you can choose from a wide variety of cuisines, pamper yourself with relaxing massages in the Spa or practice your favorite water sport. The facilities and services you’ll find at any of our Palladium Hotels & Resorts will make your stay an unforgettable experience.

Location

Punta Cana - Beach
Punta Cana, Dominican Republic (PUJ) : 15 miles

Property information

Year Built: 1992
Last Renovation: 2014
Floors: 3
Suites: 26
Total available rooms and suites: 451
Total rooms: 425

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory Room Service delivery fee is $15 USD.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.


General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.0 16592 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great resort!

    Rooms and restaurants were great, and excellent service at the pool. El Dorado Steakhouse was wonderful. The beach was beautiful with lots of chairs for everyone. The only negative isn't the resort itself, but the insistent vendors on the beach. Great vacation overall! ❤️❤️❤️

    Nov 21, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great Experience

    I came on the trip for a fortieth birthday celebration and I was not excited about the resort until we met Christian at the Hemingway bar. Christian was very welcoming and helped to make my twin best friends birthdays special. He made us feel so welcome. Thank you Christian.

    Nov 19, 2024
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    So much has changed

    This was my 5th time visiting the Dominican Republic and so much has changed due to gentrification and the pandemic. Too much to type. One thing stood out the most: many brands are "selling" luxury, but falling short. This definitely was NOT a 5-star resort.

    Nov 18, 2024
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Disappointing return trip

    We have been twice before and the experience this time was so unbelievably disappointing and other families had exactly the same experience. It’s gone from a friendly, helpful resort to a worn out and unhelpful resort. The staff were more interested in being on their phones ALL the time and applying make up at restaurant check ins than assisting and helping us find our table. We waited 50 mins for a drink at the restaurants and customer service was not top of mind. We were with a disabled member of our group and they were asked to sit on the floor on the restaurant to eat dinner. Cleaning services were in groups outside our rooms prior to 9am being so loud, shouting and giggling. Towels and bottles were left in the apartment lobby for days upon end and we had severe flooding in our room. Hotel needs a face lift and customer service needs a BIG review. Yarby was an exception and was AMAZING.

    Nov 17, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Weather couldn’t ruin this trip

    I have been to 4 different resorts in the DR and this was by far the best for customer service. Everyone was friendly and genuinely interested in being there and making the guests happy. I wish tipping was more common because the staff deserved it. My only negative is that it’s not associated with a golf course. If it was, I would be at this resort every year.

    Nov 17, 2024