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Hotel overview
Location
Montego Bay-BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
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Would not recommend if you’re used to decent service
We very much disliked the majority of our stay here. Impossible to get service anywhere and accommodations are shabby at best. Beach areas lacking.
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Great vibes and people
Our visit was wonderful! The staff is a huge part of why it was so good. The POP entertainment crew were very hospitable and made us feel welcomed and apart of their community. Mimi was amazing!! She’s super sweet. She will keep you smiling and laughing! 10/10 vacation!
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LS
Service was great however the quality of the food wasn't the best not very flavored and not hot and more authentic flare
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Grand palladium Jamaica resort & spa
Pool is very nice. Food quality and variety needs improvement. The bar service needs improvement the rooms are very nice and clean
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Bath linens...shortage???
Lack of toiletries and face/wash towel. I asked to replenish face towel 2x but never done. Otherwise it would have been perfect.