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Hotel overview

Fronting the pristine waters of the Caribbean, the all-suite Grand Palladium Jamaica Resort & Spa offers the ideal setting for family vacations and active tropical getaways. With convenient access to the services and amenities offered at the adjoining Grand Palladium Lady Hamilton Resort & Spa, guests enjoy spacious guest suites, freshwater swimming pools, mini-golf, daily activities, boutique shops, children’s entertainment, sensational restaurants and bars and a pampering spa throughout their stay.

Location

Montego Bay-Beach
Kingston, Jamaica (KIN)
Montego Bay, Jamaica - Sangster (MBJ) : 30 miles

Property information

Year Built: 2008
Floors: 3
Total rooms: 540

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory JAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
Advisory 24-hour room service will be charged at USD $17 per room and service.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.0 16373 reviews
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Overall Review

    Overall Stay At the Palladium.The rooms could have been cleaner. Work.needs to be completed around the.property.

    Nov 20, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent

    Great experience. Will definitely visit again. Went there for my husband's birthday and he enjoyed every moment of it.

    Nov 20, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing resort

    This resort exceeded all expectations, offering a truly luxurious and memorable experience. The staff was incredibly attentive and went above and beyond to ensure our comfort. We will definitely be coming back for another holiday.

    Nov 20, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Jamaica holiday

    Lovely room, lovely staff from the gardener, house keeper , bar staff, restaurant staff and reception staff they were all fantastic

    Nov 20, 2024
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Worst experience ever!!

    My stay at grand palladium was the worst experience I’ve ever had at any resort. 1. Check in process was a mess. We were taken to the wrong building and got dropped off to stand in the walkway until the driver could come back. And it was raining. 2. Fridge in the room wasn’t working. Food got spoiled. When I called for repair or replacement, was told that someone would be sent. No one came. 3. Called for room service, no food was brought. 4. We had to call for slippers and robes which should come standard in a suite. 5 we had no concierge to assist with my birthday welcome treatment or to inform us of where to go or what to do. We just started walking around asking random people where to get food and drinks etc. very disappointing and not classy at all.

    Nov 20, 2024