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Hotel overview
A true reflection of Kauai’s beauty, nature’s spectacular setting is Grand Hyatt Kauai Resort & Spa’s legacy. Set on the soothing white sands of Poipu, on Kauai’s sunny south shore, 50 oceanfront acres of discovery await. Classic Hawaiian style architecture featuring open courtyards and pathways venture through verdant gardens and azure pools, keeping the resort’s atmosphere informal and reflective of Hawaii’s climate and culture. Gracefully appointed guest rooms embody the resort’s natural elegance and commitment to environmental conservation, creating a true sense of place.
Spend days relaxing in the multi-level water wonderland with a quiet adult pool area, meandering river pool, waterslide, and saltwater lagoon. Championship golf awaits at Poipu Bay Golf Course, offering stunning views and challenging play. Savor the flavors of the island Hawaiian-style at Tidepools, set over a koi-filled lagoon at the base of a waterfall, where you’ll dine on the freshest local fish and succulent steaks. Other restaurants feature contemporary American cuisine or sushi. And for a spa experience like no other, Anara Spa’s lavish treatments, offered in an open-air garden setting, use traditional healing methods and island-fresh botanicals to refresh and renew. An extraordinary experience awaits, where impeccable service and lavish amenities greet you at every turn.
Location
PoipuProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
General Information:
Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee: A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Hotel Mandatory hotel imposed resort fee inclusions:
- Self-Parking
- Welcome Lei
-Two complimentary reusable water bottles per stay
- Purified water stations throughout the resort
- Reusable tote bag, located in closet
- Nespresso® coffee maker with coffee and tea in room
- Access to 24-hour Anara Spa fitness center
- Fitness and yoga classes at Anara Spa. See daily activities schedule, 14 years and older
- Hawaiian Cultural Center, cultural activities including lei making, ukulele and hula lessons
- Recreational bicycle use. See valet for availability
- Self-service washer, dryer and laundry soap
- Guided morning sunrise walk
- Hydroponic garden tour, twice a week
- Koi fish feeding daily; Parrot time Monday - Friday
- One-hour tennis or pickleball court time daily. See valet for availability
- Complimentary beach chairs and umbrellas available for use at Pool Desk
- Sunscreen & after-sun lotion available at the Pool Desk
- Nightly entertainment at Seaview Terrace
- Poipu Bay golf course and club house shuttle services
- $20 discount on green fees at Poipu Bay golf course
- Nightly shuttle service to restaurants in Poipu area
- Early Arrival / Late Departure Lounge offering lounge area, showers and computers
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
Ratings & reviews
TripAdvisor traveler rating
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ONLY MONEY MATTERS
This place could be 5-rated if they didn’t stumble over themselves. Pros: beautiful location on the water, pools, a spa, shops, close to wonderful attractions. Rooms are spacious and well appointed, with nice amenities including a very fancy bidet toilet. NEGATIVES: IT’S ALL ABOUT THE MONEY. The restaurants are way overpriced and the food is marginal at best. 100+ dollars for a marginal fruit plate, small chicken Caesar salad with a hair in it!, and greasy fried vegetables. All were bland. So, maybe they had a bad night? Ok. We go back tonight to get an after dinner drink and listen to live music. It rained and their patio hadn’t opened back up. There were at least five tables or seating areas we could’ve had, but the hostess informs us it’s only for dinner guests (who aren’t there). Not even a far back table. Hyatt wants to nickel and dime tourists. Sad thing is we would’ve had drinks and paid a very appreciative tip. But, Hyatt missed out. Hyatt, you need to fire your Hospitality/Food & Beverage Management. That’s why I will NEVER stay here again. Terrible shame. I would’ve sung Hyatt’s praises here if they’d only given a damn.
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Best place to stay
My husband and I thoroughly enjoyed this vacation. Total relaxation and fun. Great escape from real life. Will do it again for sure. Food was great as well as cocktails. I really enjoyed the different merchants that were available every morning. Allowed me to shop locally while never having to leave the resort.
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The Mana of Grand Hyatt Kauai Resort & Spa
Our stay at the Grand Hyatt Kauai Resort & Spa was amazing experience. Outstanding customer service from the time we checked in till the time we left. If there's one person that I would like to single out that would be Tina at the reception desk. She checked us in and found out that we were there for a staycation for our 17th wedding anniversary. Her kind gesture of gifts that were sent to our room were truly appreciated. She made our experience a wonderful one and as local residents, we truly appreciate her mana of Aloha! Shoutout to Victor, Coreen and Alika who also made our stay easygoing. Mahalo nui loa Grand Hyatt Kauai Resort & Spa!
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Great resort, but had an unusually poor experience
The resort itself was nice (my third trip there) but this time the front desk staff was not nearly as capable and friendly as usual. There was an issue with check-in that took more than 5 days to resolve and I had to drive the entire process. That being said, the valet, housekeeping and restaurant/bar staff were excellent
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Best family hotel in the world
We’ve stayed everywhere with our 3 kids. Atlantis The Royal in Dubai. Crown in Sydney. Bellagio in Vegas. Marina Bay Sands in Singapore. But Grant Hyatt Kauai is the best hotel in the WORLD for families. The food is amazing as are the pools, suite, breakfast buffet and everything else. If you come to Kauai with kids, stay here. It’s number one for a reason. This is our second visit and we will of course be back!