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Hotel overview
Surrounded by palms, this casual, all-inclusive resort on a sprawling beach is 6 km from 2 different golf courses. Punta Cana International Airport is 25 km away.
Featuring balconies or terraces, the unfussy suites come with free Wi-Fi and flat-screen TVs, as well as minibars, and tea and coffeemakers. All include whirlpool tubs, and upgraded suites add living areas, dining areas and/or wet bars. Room service is available in some suites.
The resort has 8 restaurants, 11 bars and a casino. There are also 2 outdoor pools, a gym and a spa, as well as water sports, tennis courts and a dive center.
Location
Punta Cana - BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring break-free environment.
Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information:
Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
16988 reviews
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Jun 30, 2025Amazing chilled out holiday
A truly fantastic hotel Platinum rooms give you the option of 12 restuarants,private beach with waiter service,excellent food, service,weather,stunning location,stunning design,gorgeous platinum suites with jacuzzi.i could go on... Cant wait to return in April 26
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Jun 27, 2025
Gracia maytte♡
Maytte in focaccia restraunt did a great job! She was very attentive and served my bottle of wine beautifully. Thank you Maytte!
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Jun 24, 2025If you’re looking for a 5-star hotel, Bavaro Princess is definitely not it.
When we arrived at the hotel, they tried to assign us a room very far from the beach, since the resort is huge. I asked if there was any possibility to place our family closer, and the receptionist told us that officially it would cost $400—but if we gave him a $200 bribe, he could make it happen. The room we ended up in was okay, but I wouldn’t call it 5-star. There were only three large towels in the entire room. The fridge doesn’t actually cool—it’s just a chiller. It takes about 24 hours to cool a single bottle of water. I requested a crib for my 15-month-old baby. The crib was in terrible condition—screws were falling out and it was wobbly. It was simply unsafe. The buffet food was, to put it mildly, not tasty. Especially at dinner—the line for steak, for example, could be 10–15 minutes long. But if you speak Spanish and ask, the chef will gladly serve you ahead of everyone else. I’ve never seen such favoritism in my life. Not only were the steaks like shoe leather, but in line you might not even get served at all if you don’t speak Spanish. The Wi-Fi was awful. If you want something better, you have to pay $20 for premium Wi-Fi—which still doesn’t always work. The main pool was absolutely dirty and at times smelled like urine. At 8:30 in the morning, it was still filthy from the day before, with leftover food and trash floating around. The kids’ pool was actually very nice. The beach was completely dirty—seaweed just lies there for days, completely uncollected. On top of that, aggressive vendors pass by every two minutes trying to sell you something. You simply can’t lie down and relax in peace. There are only two air-conditioned places on the whole resort: your room and the sports bar. That’s it. We did really enjoy the Italian restaurant. The service was top-notch and the food was excellent! Overall, I absolutely do not recommend Bavaro Princess.
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Jun 24, 2025This one is really bad specially if you are dominican
1. Welcome center very unhappy worker, all look very tired nothing to impress and no costumer service at all I had to help them speak English with two people because the reception girl wasn't speaking a fluent English. 2. The food ... extremely poorly, the quality was abysmal, straight 3 days sever the same old things and the buffet was infested with no much of choice. all restaurant mostly soooo salty. the only great to us was indian Restaurant (great food great service without mess up in order..) I would not recommend this place to anyone... Don't waste your money and time and to be end up - un-happy with your vacation that you planed for several months
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Jun 24, 2025
Poor Management and Services
El Gand Bavaro Princess requires personnel and Management training. Customer service is at its worst. I will be contacting all medias because this is no longer a 5 stars. I'm also a Platinum Member with Royal-Holiday and have visited this facilities multiple times. Mario Zamora