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Ratings & reviews
TripAdvisor traveler rating
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Weekly Business traveler I’d Avoid it
Very mediocre and dated for a Bonvoy property. Checked in, parked and looked at the open concrete hallways and dated appearance. Checked out and rebooked at another local Bonvoy property and was Very Happy I moved locations. Thankfully Bonvoy (*****) took care of me
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Phenomenal Stay
This was truly a wonderful stay and I owe it all to Ms. Tony at the front desk. Ms. Tony was very professional and her customer service was amazing. She honored my ambassador elite status and upgraded our room to beachfront. I greatly appreciate her for everything and I will most definitely return to this hotel again.
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Enjoyed our stay here
My husband I stayed here for 3 nights for a quick anniversary getaway and were mostly happy here. I had to leave a review because some of the past reviews I read about this hotel made me not that excited at all for our stay at this location. We did not get the ocean room we requested as they hotel was full with some hurricane evacuees. We understood the situation. The room we got had maybe the worst view ever but we were hardly in the room so it was okay. The room was updated and large and bed comfy. AC worked and bathroom updated. We did request housekeeping but never got it. They did bring us extra towels when we called to tell them they didn't clean our room. I did notice the security locks to access the hallways didn't work. We enjoyed both pools, the upper deck for drinks and lunch and we had good service. We rented chairs and an umbrella each day and enjoyed the wonderful beach and ocean. We had breakfast 1 time at the hotel and the staff was very friendly and breakfast choices good. It is a 5 minute walk down the beach to other bars/restaurants and we used uber/lyft most nights to go into Destin area for dinners etc. Easy! Minus a few things it was a good stay in a great beach location!
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Convenient Location to the Beach
Stayed at this hotel while my husband was on a work trip. The hotel is located right on the beach with umbrella and chair rentals available. There are a set of shops and restaurants within a 10 minutes walk next door. Otherwise, there isn’t much shopping or eating option within walking distance. Rooms were nice and spacious. Common areas are dated. There are key pads to enter each building, but they do not work so limited security. Our sliding glass door to the patio also didn’t lock. We were on the second floor so it wasn’t a huge deal. AC worked well. Plenty of hot water and good water pressure in bathroom. With the exception of one front desk person, staff was friendly especially breakfast starf. Buffet breakfast had a nice variety - make your own waffles, fruit, hard boiled and scrambled eggs, cereal, bacon, sausage, juices, breads and pastries. Our breakfast was included with the room.
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Won't stay here again
The location was nice it was right on the beach. We checked out and I had a bill emailed to me. I looked at it a couple hours after we left and saw someone had charged a bunch of stuff to our room. Food breakfasts and drinks. Called the hotel 3 days in a room and tried to sort it out and was told each time a manager would call me back later that day. It's been a week and I haven't heard from them. I disputed it on my credit cRd but the fact that they don't even ask for a last name when charging something to a room is ridiculous. There were people smoking weed by the pool.