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1437 reviews
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Jan 07, 2025Great pre cruise stay!!!!
Great hotel for pre cruise stay. Gentleman at front desk at check in 12-28-24 and he was there for check out the next day was extremely helpful. Clean and spacious room. Great parking garage for cruise parking ! Shuttle to port was super easy!!!! Would stay again
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Aug 30, 2024Warm and inviting property with a staff that exceeds expectations.
My Family and I spent four nights at the Four Points Cocoa Beach after coming off a cruise and truly enjoyed our experience. Upon check in we were greeted by Jim from reception. He was lovely and accommodating and was an absolute treasure throughout our stay! We spoke several times with Theresa as well who was warm and genuine in her willingness to help. The location was great! We found nice places to eat nearby and the beautiful beaches are a short walk away. We parked for two of the four nights and the garage and access is well situated near the lifts/stairs to the rooms. The pool was small but lovely with a great waterfall! A good transition for the kids after a long day at the beach. The location and the staff alone are enough for us to make a return trip.
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Aug 21, 2024Average stay - catered to families.
Check in was fine and there is parking just outside the front desk. But it was all weird. It felt very beach budget. My room was clean but the weirdest part is that my window faced into a surf shop. Windows were small and room was dark. I had a junior suite. There are very limited restaurants around and most close pretty early. Overall it was fine. Filled with cruise people. Would not stay here again.
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Jul 21, 2024DISGUSTING and rude front desk worker
I have never written a review before. But this one needs it. The pictures are deceiving. The pool is absolutely disgusting, the plaster on the waterfall is falling off and moldy dirty. The pool itself was so disgusting. There were 4 lounge chairs and they were all disgusting. The pool is also inside a parking garage… I can’t believe a Sheraton is this nasty. The rooms are gross and dirty. The front desk staff was absolutely awful. I thought this would be a great trip. Kind of in the middle of all the busy. 2 blocks from the beach- I feel like it said beach front- but I’m not sure so I shouldn’t complain too much on that. But DO NOT stay here! I asked my husband if we could go home early. Which is so sad because we were booked for 9 days. I was ready to go home the 2nd we saw the room.
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Jul 03, 2024
Terrible hotel with rooms without any usable window.
Terrible hotel, junior suites only have one window that looks into a surf shop. No natural light. No privacy, must keep shutters closed. And they laughably call this an “atrium view.” And the overall hotel is just off and not nice. Even a Motel 6 would be better than this, then we could at least open our window.