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Hotel overview


Discover a luxurious Hawaii resort inspired by Culture, Well-Being and Genuine Aloha. From Mauna Kea's winter snow-capped mountaintop to the flowing lava of Kilauea Volcano to tropical rainforests and a teeming undersea world, the Big Island of Hawaii has much to offer the spirited traveler.


Vacation at Fairmont Orchid, Hawaii, a 32-acre luxury oceanfront Hawaii hotel and resort along the beautiful Kohala Coast and enjoy a sugar-white sandy lagoon and aquamarine waters, a year-round children's program, golf, tennis, six restaurants, and outstanding service.


Featuring a wide range of exceptional dining options, including a casual deli, wonderful breakfast restaurant with a daily buffet, oceanfront dining with the freshest island specialties, and  a robatayaki style and sushi restaurant, this Kohala Coast resort puts the island's best dining right at your doorstep. Enjoy the Kohala Coast sunset, delicious offerings, and romantic fine dining in Hawaii at the AAA Four Diamond award-winning Brown's Beach House, or dip your toes in the sand for a more casual family dining experience at Hale Kai Restaurant. 

Share robata on the terrace or order handcrafted stand-outs like sea urchin eggs, octopus and abalone at the 14-seat sushi bar over artisan cocktails at Binchotan: Bar + Grill and indulge in a hearty, extensive a la carte breakfast menu at Orchid Court filled with classic dishes, Hawaiian go-tos, fresh pastries, and seasonal fresh fruit. End the day with a tropical libation, beautiful Kohala Coast sunsets and live music at Luana Lounge.


Fairmont Orchid, Hawaii's award-winning, Spa Without Walls lets you enjoy the splendor of Hawaii's tropical climate with eight private outdoor waterfall hale (huts), six rejuvenating ocean-side hale and four indoor treatment rooms. With the soothing sounds of water, the pleasant ocean breezes, and the floral scent that fills the air on the Big Island, experience unparalleled luxury as our spa treatments integrate Hawaii's natural therapeutic environment and ancient healing arts into every experience at our Hawaii hotel day spa. This luxurious spa extends to a full salon and 24-hour fitness center with a 10,000-square-foot oceanfront swimming pool and world-class tennis courts.


At the beach, be sure to meet the native Hawaiian Green Sea Turtles that bask on the shoreline every afternoon. The Hui Holokai Beach Club Ambassadors not only cater to the beach comforts of guests by setting up chairs and cabanas with towels and ice water, checking out beach equipment and suggesting sunscreen, but the real fun begins when they share their knowledge of Hawaii Island's rich cultural heritage as well as their own Hawaiian legacies mixed alongside.


This luxury resort also offers a 36-hole golf course, memorable weddings, great shopping, and many more activities to keep you busy during your stay in the beautiful Kohala Coast.

Location

Waikoloa
Kona, HI, USA - Keahole (KOA) : 30 miles

Property information

Year Built: 1990
Last Renovation: 2012
Accessible rooms: 16
All rooms non-smoking: 540
Floors: 6
Total rooms: 540

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $48 (plus tax)per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
Advisory A minimum valet parking fee of $45 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
Advisory A minimum Self-parking fee of $38 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
Advisory Prices are based on single or double occupancy. You will incur additional charges at the time of check-in for additional room occupants. The Front Desk will verify the age of the guest to determine whether the extra fee would apply.

General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:

Holiday cancel penalty applies when any portion of reservation falls under holiday period, including all stay-throughs.

Minimum night stay requirements may apply to your reservation.

A major credit card imprint is required upon check-in with the front desk before signing privileges on incidentals will be extended.  At the time of check-in, the front desk will also pre-authorize the credit card for incidentals based on the length of stay.

Convention attendees cannot book this property for their convention stay, they must book through the proper convention source.  Convention attendees that violate this policy will be responsible for paying any higher rates and may not be eligible for any promotional offerings.

Room taxes are included in vacation price.

Room requests are not guaranteed and are based upon availability at check-in.

Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.

Hotel Mandatory hotel-imposed resort fee inclusions:

- Wellness classes. Weekly wellness activity calendar available at fairmontorchid.com

- Shuttle bus service within the Mauna Lani Resort.

- Golf Valet. Handling and storage of personal golf clubs during your stay.

- Branded reusable water bottle for each registered guest per stay, to be filled at purified water stations located throughout the resort.

- Coffee and tea service in the lobby between 5:00 a.m. and 6:30 a.m. (New)

- Hawaiian Cultural Classes & Resort Activities. Weekly activity schedule available at fairmontorchid.com.

- RunGo guided tours. (NEW)

- Lei greeting upon arrival.

- Snorkel equipment rental for one hour (available to each guest, per day—resort use only). Guests who purchase Fun & Sun passes may sign out snorkel equipment multiple times per day.

- Pool amenities (sunscreen, water, and fruit service).

- Washer and dryer usage, including product. (NEW)

- 45-minute photo session with Pacific Dream Photography. Reservations required. Photos available for purchase.

The Resort Experience Fee will not include overnight valet or self-parking. Nightly parking charges will be:

Self-Parking: $38.00 plus tax 

Valet-Parking: $45.00 plus tax 


Pet Policy Pets Allowed

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 6128 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    This is Paradise

    The Fairmont Orchard is a fabulous resort. The views are simply spectacular. Watching whales breach from a lounge chair on the beach is an experience I won’t soon forget. I find it easy to relax at the Orchard; whether I’m going for a stroll down the beach or listening to the gentle sounds of the surf. The staff is very attentive and friendly. Plenty of on-site options for food, and activities.

    Mar 19, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Beautiful

    Aloha, I wanted to take this opportunity to thank all the amazing staff at the Fairmont Orchid. My son and I had an amazing 6 night stay. Upon arrival we were greeted by the lovely Puy, she was quick and efficient. At check out we had another amazing agent, Tiffany was very helpful in calling transportation services for us. The hotel was absolutely stunning! Our room was clean and the beds/pillows were so comfortable. We dined at all the restaurants and found the staff were pleasant, engaging and very professional. The food was delicious, did not have a bad experience. Wanted to give a shout out to Nania (sorry possible spelling error) at the Orchid Court. She provided us with excellent service every morning. Her lovely smile, and engaging personality makes her a true gem! Crystal at the Hale Kai was also very good, she was charming and efficient. Erwin and MJ the beach/bar servers made our stay truly amazing. We enjoyed chatting with them, they went above and beyond and should be recognized for their service. We enjoyed the ambiance/amenities the hotel offers. The sunsets were truly breathtaking. We cannot wait to return in the very near future. Thank you to everyone who helped us have a wonderful and memorial experience. Kudos to the housekeepers as well who work so hard in keeping the room clean and stocked with coffee, tea and fresh towels every day. Also wanted to give thanks to Sylvia, Michelle and Elizabeth at in-house reservations who assisted me with last minute changes to my booking and for providing my son with a special amenity for his birthday. It really meant so much to us. Mahalo!! Sylvia

    Mar 19, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Beautiful grounds, lovely hotel , but rooms in need of an update.

    Overall this was a disappointing stay. We stayed 2 years ago and while they have done a superficial refresh since then it really needs to be completely redone. My first impression was walking into the hallway where doors are beaten up, there are chunks out of trim, wallpaper is ripped and coming apart and there is a constant musty smell. I entered my room and the door stuck, corners and baseboards were not clean, hair in shower and in many corners in room/bathroom, shower had mold, toilet seat kept slipping, fridge made noises all night long, sheets so thin you can see mattress through them. Also, I asked housekeeping to change my sheets one morning when they came in and imagine my surprise when I found my socks in the bottom of the sheets that same night (I had kicked off the night before). So, obviously not changed. They need some retraining and customer service on the housekeeping side. My room was "garden view" and my view was just of a golf course..no garden. In all fairness, had I come into a clean room with a slightly better view I would have felt differently about my stay. Now the good...The grounds are beautiful and I really enjoyed my time when I was outside my room. Service at the pool was good, you don't have to rush down for chairs, and the pool is large with an adults only end. I want to love this hotel b/c the location is good, I like the feel of it meaning it's low key but still nice, doesn't feel overly crowded etc. If I ever do return I will upgrade my room at the very least.

    Mar 13, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Comfortable Luxury

    This hotel is the most comfortable with just the right mix of luxury and informal. The staff is wonderful - Casius kept our room sparkling which makes such a difference and nothing was too much trouble. The whole hotel is kept beautifully. Swimming in the little bay was delicious and the view from our balcony was incredible.

    Mar 08, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Lovey Six Night Stay on the Gold Level

    We enjoyed a lovely six nights at the fairmont orchid. We stayed on the gold level ( so worth it, a great value!) and we were spoiled with such wonderful customer service. Everyone is so kind. This hotel turned out to be a wonderful jumping off place for near and far exploring. Nearby there are AMPLE tide pools, beaches with turtles, whale views, crabs, birds, just so much nature to enjoy. Or get in your car and be to Volcanos national park in two hours. Plus black sand beaches, Hilo, mountains, waterfalls, lookouts, horses, cattle, there is just so much to appreciate. Be aware the food and beverages here are RESORT PRICING. But that is one of the reasons that the gold level is such a good value. We rarely needed more food than what they serve in the lounge. We also planned when we were going to splurge. . We always found a new pretty spot to watch the sun go down in the evening and always gorgeous relaxing live music. I am not sure how they decide what rooms are “ocean view” but I was surprised that ours qualified. The ocean view category was an upgrade we chose and paid for. But our room was the farthest back from the ocean as the other rooms ( literally at the end of the building AWAY from the shore) and although you could see the ocean from the balcony, it was a stretch to call it ocean view. I would say MAYBE partial ocean but mostly golf course. That being said the course was lovely too, just not the ocean. I will include a panoramic of our room view for reference.

    Mar 06, 2025