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Hotel overview
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Ratings & reviews
TripAdvisor traveler rating
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Excellent!!
Absolutely excellent!! Super friendly and helpful staff. Clean rooms and general areas. Fruit and other refrigerated items available 24/7. Cookies each evening. Excellent and abundant breakfast with gluten-free options. Nice pool and hot tub. I can't say enough good about this hotel. Highly recommend staying here!!
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Travel hotel
As a travel agent I look for extras my clients would like this hotel hit all the spots, Phoenix on the front desk was so amazing and helpful, a pool and hot tub, cookies at 7, and a great breakfast, they even upgraded our room it was big and had a couch, fridge and microwave, I would only ask for a harder bed and pillows), the hotel is in a quiet area, you do hear traffic but other than that no issues, will definately recommend and stay here again, thank you
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unsafe place to stay unless you want to be robbed inside the hotel
I was ambushed by 2 homeless people inside their front door when I came back to the hotel after finishing night shift at the hospital. The front desk staff on duty Phoenix did not answer the phone call for help for over one hour, I had to call police because the intruders were roaming around inside the hotel without being stopped, he never inquired about my safety and proceeded to complain about being bothered, when I reported his behavior to management, I was told that he is an experienced staffer, no one else to replace him, so I have to tolerate his mistreatment!
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Easy in. Easy Out.
Excellent property incredible staff. Fantastic experience! This hotel is conveniently located near downtown Spokane. Plenty of nearby places to eat, play or just relax. No issues with this property whatsoever.
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Not a bad hotel for the price
I arrived mistakenly thinking I booked something actually downtown like in a hip area but was like - this is a normal roadside kinda Fairfield, and the hotel outside and in the halls looks dated as are the bathrooms (and one elevator?!) but it was clean, and the breakfast surprisingly had a lot of options.