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371 reviews-
Nice place, Nice people, great ocean views. Needs updates and work on cleanliness.
Emerald Beach has potential but is in need of some serious updates. Check in was easy. The oceanfront view is the best part. The unit we rented wasn’t clean. The beds were good but the others parts of the unit needed a deep clean. I reported the issues and the owner was very nice and sent someone out the next morning (we got in around 1am). But the cleaning crew who was also nice but didn’t speak English, they only vacuum and wiped the bathrooms down. The sofa covers needed to be taken off and washed. There was bottle tops and chips on couch. The decor was nice but I look for cleanliness . The lobby smelled like piss every time you walked through no matter the time of day.
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Seniors with health issues, bring a scooter.
We enjoyed the unit very much but for senior women the walk between the parking garage and our unit. It was a very long walk from our car to the elevators in the resort building and then from the elevators to our unit. The rooms were very nice and clean and the views were great.
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VRBO and Southern Rental Fees
We have stayed her a few times and love it here. Close to alot of restaurants, putt putt, etc. This year we booked through VRBO. Our final bill had a $270 additional service fee and 2 - $80 service fees. I got no where calling Southern Rentals, they just said it was service fees from VRBO and Southern Rentals. I contacted VRBO about this and received no reply. Be cautious when booking through VRBO.
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Love this condo
We stayed in unit 1430 for the 3rd time and love it. The condo is spotless, very well kept & the furniture is in perfect condition. The views are unbelievable. The resort has everything you need on site or nearby. The elevators have been updated and are super fast. we'll definitely be back!!!
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Ok but not great accommodation.
We had a Presidential Reserve, 2 BR condo. It’s well worn and in need of updating. It’s ranked as a Silver Crown resort but is barely that. They were quick to respond when we needed extra toilet paper, etc. but I was disappointed overall. It was not nearly as nice as the Presidential Penthouse we were in several years ago. I will check for Gold Crown rating more carefully next time.