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Hotel overview
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Hotel details
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Ratings & reviews
TripAdvisor traveler rating
303 reviews-
Excellent, top rate.
Excellent accommodations. ALL staff were professional, friendly and accommodating. Rooms were very nice, clean and pleasant. Great location in downtown DC. Safe and convenient. Will definitely stay here again when in downtown DC. Thank you!!
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Great spot
Great location, easy access to all the attractions. Rooms are spacious and comfortable. Hotel staff is friendly and accommodating. Next to all the high fashion shops and walking distance to a lot of great restaurants. Overall five stars.
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Bad food
I am such an ES fan but I am living a nightmare as I write. The meal I’m currently eating is so awful that I don’t believe I’m in a restaurant. I ordered a smoked garlic tomato soup which tasted like the base of a pizza, literally! It wasn’t worth eating. Now I’m eating a fig, feta and bacon pizza that is so bitter since the fig is burnt which overwhelms the taste and leaves such a bad taste in the mouth and no hint of cheese. I’m sorry to write this but not sure what else to say. I’ll eat somewhere (anywhere) else for the remainder of my stay. Not sure why since last nights room service was very good.
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Great hotel for families!
This hotel is very well located. A short walk to all the attractions. The hotel was clean and quiet. Has a pool and was also clean and well kept. Has a Starbucks across the street and a delicious Italian restaurant behind the block. This hotel is very well located. A short walk to all the attractions. The hotel was clean and quiet. Has a pool and was also clean and well kept. Has a Starbucks across the street and a delicious Italian restaurant behind the block.
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Duplicate payment with no desire to resolve
I have lost multiple hours of my life trying to address a duplicate (4 figure) payment issue with this hotel, and I am caught in the middle between Priceline and Hilton with no willingness shown by Hilton to resolve the issue with me in parallel with Priceline. It is absolutely horrible customer service and I am effectively acting as an interest free bank to this hotel