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3196 reviews-
Highly recommend
Great breakfast and friendly staff. The quesadilla from the poolside bar is excellent. The maintenance guys were very friendly and even enjoyed spreading the Disney magic while working everyday! They gave our family of 6 joining rooms which really helped our with a roaming 2 year old.
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Embassy Suites is the best!
Soooo quiet! Just what we needed with our overly busy lives! My adult disabled son has a blast And my little poodle was a hit! Pool was a bit dirty BUT after I brought it to management’s attention it was taken care of immediately over night!!! The one elevator was broke off and on but other that then the room was magnificent! Oddly enough homeland security was there in person and the back hawk helicopters were flying around the entire 3 days but it’s probably because trump was in Ft. Lauderdale so it actually made me feel safer lol! ENJOY!!! I love locally and will surely be back! Oh also I’ll put props out there for FRANKLIN the manager who was awesome as well as Zola at the front desk! Ty all ☺️👍🏻
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Great service
Manager Daniel carino and Cynthia services to accommodate mine and my family rooms and make our stay memorable went above and beyond the breakfast and rest of the staff were awesome as well. The amenities in the premises are really nice mostly for families to enjoy
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Bad experience
Worst customer service we only got into the lobby at the front desk and the lady there was unhelpful the RUDEST and just had a bad attitude don’t recommend at all!!! She had an answer for everything that was not helpful and said no manager was on site to speck with which a place so big and so much going on I sure there was someone to talk to higher up!
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Conference business trip
My non profit organization hosted our conference at this hotel. The internet in my room did not work most of my stay at that’s a bit difficult for a work trip. Other than that, the property is family friendly, free evening cocktail and snacks 1.5 hours) and continental breakfast with an omelet bar and micky mouse head waffles! Overall the stay was great. I don’t use these amenities but they had a great splash pad something for kids. The pool is warm. And they have a shuttle service to the parks. There is also a convenient store on site as well as an ATM. A coffee shop serving Starbucks coffee, business center in the lobby with a printer available for use. About 25 minutes from the Orlando airport; roughly $35-$50 Uber ride depending on time of day and the size of your vehicle.