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Hotel details
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Ratings & reviews
TripAdvisor traveler rating
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Friendly and helpful and generous
Pankaj was very helpful and gracious as he saw us and worked with us over the days staying at this Hilton Property. We have been long time Hilton honors members and enjoy the accommodations and excellence. The engagement with Pankaj was kind, professional and he helped us plan well.
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Needs a renovation
The staff were nice - but property needs renovation and help. First room we were checked into (after waiting until 4pm) was not made up and bed and bathrooms were still not cleaned. Second room had stains (that looked like mold) on the walls by the window. Finally on the third attempt we got a room - carpet was very stained and dirty - but we didn’t want to go back a fourth time. We spoke to Front Desk manager and he was nice about finding a 3rd room but did not apologize or offer any gesture for the inconvenience (comp the parking or offer a drink - something! - specially as a Hilton top tier loyalty member) Hotel was very busy with baseball fans and sports groups - elevators (2) were at max capacity and you had to wait 10 minutes to get on.
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Watched the angels win
It was a good time had by all. Room was nice, very comfortable for all 5 of us. The room smelled nice. The floor was freshly washed so all our socks got wet. The lobby was not picked up from the night before. Happy hour was a limit of two person and there wasn’t any snacks!!!
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Great experience
Loved our stay at the Embassy Suites by Hilton Anaheim-Orange in california. Everyone was very nice and helpful. Also the guest ambassador was so helpful and gave us a great price for our next vacation in hawaii. I recommend to look for him if you stay in cali embassy, his name is Bankaj, he explains everything so good and will give you many gifts for your next stay.
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Wonderful hotel for small/medium conferences
Exceptional service and breakfast. The guest ambassador, Pankaj was very helpful and very friendly. The front desk staff was also super accommodating on check in. We are here for a conference all weekend. Anytime assistance was needed from hotel staff it was very prompt.