Wish you were here?

Hotel overview

Known for its excellent personal service, this superior hotel is one of downtown Reno’s most enjoyable gaming resorts. Enjoy excellent amenities including spacious guestrooms, unique shops, the latest slots and table games, an inviting microbrewery and an upscale Martini bar serving over 102 varieties of the popular cocktail.

Location

Downtown Reno
Reno Tahoe International Airport (RNO) : 5 miles

Property information

Year Built: 1973
Last Renovation: 2018
Accessible rooms: 14
Floors: 26
Total rooms: 815

{{title}}

Hotel details

Dining

Dining options are available for this property.
Show more

Amenities

Multiple amenities are available at this hotel.
Show more

Activities

This property offers numerous activities.
Show more

Hotel advisories

Advisory At least one guest must be 21 years of age or older to check into hotel.
Advisory Clients attending a convention may not use this package for their hotel stay.
Advisory Mandatory City of Reno-Imposed fees: A $3.00* nightly Tourism Surcharge will apply and be charged and collected by the hotel either at check-in or check-out. This fee applies to every night of your stay regardless of the promotions included in your booking. *Subject to change without prior notice.
Advisory As the summer season is coming to an end, we want to ensure our guests are properly advised about the summer pool closure.
Advisory The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: 36.95 (Plus TAX) per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
Advisory A minimum Valet-Parking fee of $15.00 per room, per stay, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 21
General Policies:

Check-in Policy:

A valid credit card is required for incidentals deposit, to be authorized at check-in.  Deposit amount will vary based on length of stay and will be released if no charges are made to the room (timing of release varies). Suites may require additional deposits. Cash deposits will not be accepted.

Convention Policy:

Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

General Information:

Room taxes are included in vacation price.

Minimum night stay restrictions may apply.

Reservation changes may not be permitted unless authorized by the hotel.

Resort Fee – Mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out.

Hotel Mandatory hotel imposed resort fee inclusions:

- In-room Keurig® coffee maker with Starbucks® K-Cup® Pods

- In-room bottled water

- Unlimited local and toll-free calls

- Airport shuttle service

- Fitness Center access for two daily

- Fitness Center access inside The Spa at Silver Legacy

- Pool access

- Printing of boarding passes

- Notary services

- Self-parking

The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.

CAPITAL PROJECTS SURCHARGE: A mandatory fee will be collected and payable directly to the hotel at check-in.
Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 11205 reviews
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Room was dirty

    Decided just to stay one night downtown to see what it was like, the check in clerk was not too friendly asked to speak to a casino host, none around, got to the room, it was basic and not cleaned properly found someone's shoe under the chair when I moved the chair, only gave two towels for two people, the casino was fun, good drink service and the Gold Room was also good, ate at Blues Pub and the food and server were excellent, maybe next time will try the Silverlegacy as the rooms at Eldorado were not good.

    Nov 14, 2024
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Don’t pay to upgrade

    They should be embarrassed to call the players suite an upgrade. I had zero view, just a giant 1990’s jacuzzi tub in bedroom, with a toilet that required you to be a gymnast to maneuver around the door. I don’t think the room has been updated since 1992 - horrible.

    Oct 20, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Nice budget room

    Nice room....craps crews were very friendly. Staff was helpful. Not much outside dining or recreation around The Row. Must have a car. The Row as a whole was very depressing and dismal....maybe because of the lousy weather. Old Carson City Mint/Nevada State Museum was an interesting tour for a coin collector.

    Oct 18, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    El Dorado & The Gold Room Deliver Excellence!

    Love El Dorado and The Gold Room! Brian Vasquez was awesome and helped us wirh everything we need. One of our 7 Star Favorite places! Brian is 8 Star as far as service and friendliness goes! Just came through with everything! Everyone at The Gokd Room are the best! Looking forward to next vist!

    Oct 16, 2024
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    We won’t stay here again

    We were charged an 89$ “resort fee” at check in that was unexpected and not listed on the initial reservation. We didn’t have a choice given that we found out at check in, so we took the room. The resort fee was supposed to cover the two pools and gym. The pools were both closed for the season. Our room was incredible small, and the last room on the 8th floor (right next to the fire exit). It felt like a utility room because it was so small, nothing like the pictures. The view was awful, the tops of dirty dusty cement roofs. The curtains did not close all the way so the morning sunlight was hard to keep out so we woke up earlier than we wanted. We were given very small amounts of creamer for the coffee so called to ask for more and it took 40minutes. We also asked for “extra extra” creamer for the two of us and we received 3 tiny creamers. The hotel is centrally located though, which was nice. It was also excessively expensive, almost $300 a night with the resort fee…

    Oct 13, 2024