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Hotel overview
Location
Cancun - On BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Small Dogs Welcome
Ratings & reviews
TripAdvisor traveler rating
3214 reviews
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Mar 23, 2025Dreams Vista Cancun March 2025
I had originally booked a weeks vacation in Punta Cana but decided in January to change it. When I looked for availability for the week that I was vacationing, there wasn't much available as it was March break for some place. I choose Dreams Vista Spa & Golf Resort from reviews that I had read. Hotel style resorts are not for me. I prefer resorts that are laid out. The food wasn't the best with limited options when travelling with a baby. Most times it was cold. A lot of seafood options and I don't eat seafood. The pool was freezing, there was no heat to it at all. The rooms were great. They were clean and comfortable.
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Mar 21, 2025Relaxing family vacation
This was our first visit to this resort as a family of 3. We have travelled every winter to different all inclusive resorts throughout the Caribbean. We booked the Preferred Club Ocean view room. Pros: - Food quality and selection was the best we’ve ever had - No reservations needed for restaurants - No towel cards needed - Large room and bathroom - Staff very friendly and attentive - Room view was amazing - 30 min to airport - Small quiet resort for families Cons: - Very windy some days. The wind affects the temperature and umbrella use. It was also loud at night with wind howling - Pool not heated - Small beach We enjoyed the preferred club vista prime restaurant and lounge but not sure if it was worth it because we couldn’t experience anything else with our daughter being under 13.
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Mar 19, 2025Avoid This “Luxury” Scam – Major Disappointment
We stayed for six nights in mid-March 2025, expecting a high-end, all-inclusive experience. What we got was a frustrating, subpar resort riddled with problems. The worst offense? A disgusting sewage smell that drifts toward the ocean when the wind blows. Absolutely revolting. Poolside? Forget about it. At 10:30 AM, we stopped at three towel stations—all empty. Staff casually told us to wait 20 minutes for more towels. How does a “luxury” resort run out of towels before noon? Want to relax on the beach? Good luck. There are only 8 lounges available for general guests, while 37 are reserved for “preferred members.” If you’re not “preferred,” you’re stuck scrambling—or pretending to be one just to get a seat. And even if you do, the beach is narrow, covered in seaweed, and constantly being cleared by workers. The food? Absolutely unacceptable. One night, the buffet served a catering tray of raw chicken. Another night, the “themed” party featured grilled meats that were burnt beyond recognition—after a 30-minute wait. Want a dinner reservation? Think again. Only one of the eight restaurants accepts reservations, and you can only book same-day, between 3-5 PM, via the app. Staff can’t even assist. If you’re not waiting at a restaurant’s doors right at 6 PM, prepare for a 30-45 minute wait. Oh, and the dress code is a joke. My husband was told he couldn’t wear a tank top to breakfast because of “dress code rules,” yet women can walk around in see-through cover-ups. What kind of arbitrary nonsense is that? Bottom line: This resort is all about appearances, but the reality is mismanagement, poor service, and a total disregard for guest experience. The only saving grace? The staff—polite, hardworking, and doing their best despite the resort’s failures. Save your money. This place is a complete letdown.
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Mar 19, 2025Happy March
This was our 4th visit, always a great time and service at Vista. We came to relax and enjoy ourselves. With all the great staff, who could ask for anything else. Shout out to; Roof top bar Guadalupe barmaid Blue water Chef Armando German Captain Rodrigo Juarez Oscar server Juan server Mario server Edgar server Vanessa Hostess Norma Soberanis / Bluewater Manager of restaurant Preferred member services Maria Dominguez Himitsu Umberto server Vista prime Jose Porto Fino Jose Aguilar Adam Ruz Sommelier Brayan bar + food manager. P.S. the room was fab
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Mar 19, 2025
Awesome vacation in the sun with food, fitness, and family.
The variety of food was amazing, the atmosphere welcoming and the overall experience fantastic. Alvin and Dania were fantastic and took care of everything. Drinks were constantly coming and they also were so very personable. The yoga instructor the palapa with @erickamontantafitness was incredible. She catered the workouts to the needs of those in the class and her passion and energy were undeniable.