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Hotel overview


Location

Cancun - On Beach
Cancun International Airport : 12 miles

Property information

Year Built: 2018
Connecting rooms or suites: 185
Total available rooms and suites: 416

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Allowed:

Small Dogs Welcome

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 3062 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great Vaca

    Very happy with our stay. We upgraded to preferred club as it was just myself and my husband and we like to have some space from children on our vacation. The adults only roof top was great. Can't say enough about our service from Jessica, Dania, and Brian. Our room was great, food was good.

    Jan 20, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Beautiful stay at this resort.

    I had the most wonderful experience at this resort. The staff are super friendly and accommodating. I frequented the Coco coffee cafe multiple times throughout the day, and I have to say that Teo, Perla and Isabel were the best. The Mexican coffee in the morning and cookies in the afternoon were divine. Can't wait to return. The rooms were above and beyond clean and well stocked daily. Restaurants are a must as they did not disappoint. Prime steak was my favorite and served the best cheese ice cream with berry sauce.

    Jan 19, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Very nice place

    we had a wonderful time with friends at their wedding celebration. The staff were always nice and polite. My special thanks to Rodrigo, Celirico, Gabriel, Rubi, Irene, Erick, David and Max. The rooms and bedding were clean. I loved the Dreams Vista Cancun

    Jan 19, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fun family vacation to Cancun

    Our trip was awesome, it was made special by the events team. Rubi went above and beyond to make us have fun and smile. She always addressed us by name. David, Irene, Erik and Max were wonderful. Meals were all delicious but the two hour wait after ordering was hard when you have young ones with you.

    Jan 19, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    It was a dream come true in this dream place, our wedding was very beautiful and emotional.

    This is our second experience at this Resort and it was wonderful. The first time we went to see the place for our wedding. And last week was our wedding and it was incredible, family and friends all together! There are no words to THANK the people who worked together to make this happen. The wedding planner GISELE is the best, super sweet and very helpful. I highly recommend her, I honestly fell in love with everything!!! And then there's Rodrigo (the rooftop restaurant manager). It was the second time we met. He's a WONDERFUL person, very special and helpful. We became friends the first time and he's always very cheerful and attentive. He'd come see us wherever we were. I can only thank everyone who works there for all the love and attention they give. THANK YOU SO MUCH!

    Jan 18, 2025