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Hotel overview
Location
Beach - Puerto VallartaProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
8808 reviews
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Apr 01, 2025Great experience
Joel and Yamile were amazing this hotel has the best views and service with amazing food drinks and beach views not to crowded just perfect for special all inclusive day or week long vacation. my family came on a cruise and this one a amazing stop to make.
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Mar 31, 2025Not bougie, but not bad
The service was great and the food was surprisingly good for an all-inclusive. Not all of the restaurants were a win, but several were great. Hotel is dated and is starting to feel rundown. I would say it feels like an all-inclusive Best Western, but with good food and service. It took me a couple of days to get my mind right, I was a little disappointed. I was glad I paid with points and hadn’t dropped thousands of dollars on the trip. The daily poolside activities were pretty intrusive and the always did them at the main pool right in front of the swim up bar. There is a separate activity pool, but they didn’t use it. There was nothing to do at night. The hot tub was luke warm and closed at 8:00pm. The entertainment in the lobby was mid. However, the sun was shining, the food and drinks were good and everyone was really friendly. For an all-inclusive family getaway, it was a net win.
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Mar 30, 2025
Dreams is great for families. Secrets is great for couples
Beautiful beautiful, beautiful grounds super fun pools and pretty good food for an all-inclusive resort. We did make the mistake at staying at dreams even though we do not have children next time we will be staying at secrets which is adults only.
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Mar 30, 2025
Great experience and so much fun for all ages!
The resort was absolutely gorgeous! We couldn't get enough of the view from our room, honestly. The staff here was incredible, as well. They went out of their way to make our stay so much fun! The bartenders and wait staff kept the party going all day and we definitely enjoyed our meals at the breakfast buffet and the four different restaurants we tried throughout our stay.
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Mar 29, 2025
Resort good but service standard not there
Food and restaurants were good but we had issues with service in the buffet and pool area. A lot of staff clearing out tables but hardly any serving you. Not even filling up water. Felt was not up to 5 star standard or we were too spoilt at other resorts