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Hotel overview
Standard Package + Upper Room Amenities
Valid in Preferred Club and Presidential Suite room categories. Terms, conditions, and restrictions apply to resort coupons and vary by resort.
Located on a secluded sugar-white sand beach in the Riviera Maya and catering to couples, friends and families, Dreams Tulum Resort & Spa provides upscale surroundings combining fun and relaxation with the ancient world of the Maya. It is one of the only resorts in the Riviera Maya located a short distance to the exciting town and ancient ruins of Tulum & Xel-Ha Aqua Adventure Park.
Unique selling points:
Its magnificent colonial architecture, original paintings and ambiance provide the perfect setting to unwind and discover the mystical power over the ancient Mayan civilization. This hacienda-style, Unlimited-Luxury® resort features a Spanish-style wedding chapel, an eco-friendly setting with fountains with LED lighting and sound, 5,000 plants, two swimming pools, a children’s area, a Mayan-themed Explorer’s Club for kids and nine gourmet restaurants, plus seven fabulous bars.
Location
TulumProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
10801 reviews
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Nov 27, 2024Dreams Experience
We really enjoyed our stay at Dreams Tulum. This resort had many features that other all-inclusive we had been too i.e. coffee shop, no towel cards, unlimited a la carte restaurant visits and no reservations. There was also a wide variety of a la carte restaurants. Entertainment crew were very friendly and fun. Beach was very nice and always kept clean. Sugar Bar was a great meeting spot - bartenders were extremely friendly. Bar service around the pools was excellent. Grounds were always kept well groomed. Entertainment was very good and varied. We would recommend this resort.
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Nov 25, 2024wedding November 2024
A standout highlight of our stay was Ana Luz Lopez, our butler. She was simply amazing! Anna made our experience so much better with her impeccable attention to detail and personalized service. Whether it was arranging last-minute plans or making sure we had everything we needed, she anticipated our every need with a smile. Her warm and welcoming attitude truly made us feel special, and we couldn’t have asked for a better person to take care of us during our stay.
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Nov 25, 2024
Nice all inclusive
Very nice all inclusive. Room very nice. Staff excellent in every department. Food was better than expected. However the portions were very small so sometimes I ordered a second entree or appetizer The beach was nice but not deep. Had ocean grass but not in swimming area. Easy to get a seat on beach plenty of available towels enjoyed the French restaurant and whatever I ate at the buffet was very good. Loved the cafe for espresso.
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Nov 25, 2024
Fantastic Resort with AMAZING Staff!
While this is a great resort the staff makes this a truly special place. From the restaurants, to the bars, to the people cleaning your room everyone working here truly "gets it" when it comes to customer service. While we interacted with some staff several times each day, even the people we only saw once are all too happy to provide truly friendly service. Pro tip: spend a little more for the Preferred Club - you will be glad you did!
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Nov 24, 2024
Had a Great time
Loved our short stay.. yoga, party, perfect cafe, wonderful meals, live salsa clases .. excellent service, we had so much fun and recovered despite the kind of bad weather ……………."….."…………….…………………………………..loved it!………………………………………..