Wish you were here?
Hotel overview
Standard Package + Upper Room Amenities
Valid in Preferred Club and Presidential Suite room categories. Terms, conditions, and restrictions apply to resort coupons and vary by resort.
Located on a secluded sugar-white sand beach in the Riviera Maya and catering to couples, friends and families, Dreams Tulum Resort & Spa provides upscale surroundings combining fun and relaxation with the ancient world of the Maya. It is one of the only resorts in the Riviera Maya located a short distance to the exciting town and ancient ruins of Tulum & Xel-Ha Aqua Adventure Park.
Unique selling points:
Its magnificent colonial architecture, original paintings and ambiance provide the perfect setting to unwind and discover the mystical power over the ancient Mayan civilization. This hacienda-style, Unlimited-Luxury® resort features a Spanish-style wedding chapel, an eco-friendly setting with fountains with LED lighting and sound, 5,000 plants, two swimming pools, a children’s area, a Mayan-themed Explorer’s Club for kids and nine gourmet restaurants, plus seven fabulous bars.
Location
TulumProperty information
{{title}}
Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
10752 reviews
-
Nov 19, 2024Amazing staff but the resort could have been better kept/maintained
The staff at this resort were amazing and attentive. Paola was the absolute best and kept everybody engaged and ensured we had an excellent time. The room service wait times however were ridiculously long and many members of my party had issues with their room (I.e. leaks and termite infestations.)
-
Nov 18, 2024Erick is THE BEST
Thank you do much, Erick He was the must amazing, personable, charming, knowledgeable employee. He was so friendly and inclusive. He made me feel welcome to play all the games by the pool... Mumbai, volleyball, bingo, the foam parry wad my fav
-
Nov 18, 2024
Amazing
Erick at the entertainment He is the best ever so awesome. I can’t wait to come back and have him serve me again. The drinks are amazing always top shelf made with care and love. The resort is amazing. I can’t wait to come back! I love it. I love it here. I can’t wait to come back.
-
Nov 18, 2024I wouldnt go back.
The shuttle was not included in the price and it was overpriced for the size and amenities available at the resort. There were several insects found in the room and some restaurants were VIP only. Resort is overpriced for the quality of experience.
-
Nov 17, 2024
Dreams Tulum Anniversary Getaway
My wife & I just got back after spending 7 nights at Dreams Tulum for a late anniversary getaway. A great clean resort with a party pool, quiet pool and nice clear beach. Many a la carte restaurants as well and of course the main buffet hall. The staff throughout the resort made our stay very relaxing & pleasurable! Special BIG thank you to: Edgar, Javier, Rene and Kenya at Portofino. Erick, Maira, Alex etc at the Aqua Entertainment. Alphonso, Guadeloupe, Eduardo amd Yahir at the party pool bar. And our concierge Mayra. We'd definitely come back to Dreams Tulum!