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Hotel overview
Standard Package + Upper Room Amenities
Terms, conditions, and restrictions apply to resort coupons and vary by resort.
Designed to reflect the charm of the Mexican Caribbean, the Dreams Riviera Cancun Resort & Spa is surrounded by glistening pools, lush tropical gardens and a palm-studded beach. Spacious octagonal rooms and suites are luxuriously appointed with at least one whirlpool, whilst ground floor rooms offer private terraces with their very own plunge pools. Nine gourmet themed restaurants, six fabulous bars, an Explorer’s Club for Kids plus a fully-equipped fitness center and a world-class Dreams Spa by Pevonia® provide guests with an array of amenities for every age and interest.
Location
Puerto MorelosProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
12796 reviews
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Nov 25, 2024Great Place
We’ve been here a week in Dreams Riviera Cancun - and we have only great things to say! Really good food, excellent drink service at the beach and the pool, and a beautiful room as well! Top marks to the guys at the pool that encourage us to take part in activities - I usually don’t do them but they were encouraging and it’s been a blast 😁 Jose and Julio especially are great - and I promised to practice my spanish after Julio’s spanish lessons!
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Nov 25, 2024
Stop Searching and Book This Trip! Best Everything!
My husband and I absolutely loved our 10 day stay at the Dreams Riviera Cancun Resort and Spa in Puerto Morales. Friendly Staff We have never, in 30 years of traveling, encountered such friendly, kind hearted and caring staff. It's one of the reasons that we love the Riviera Maya resorts, because the people are all so nice, but the people at this resort were extra special. The Staff was so accommodating and always greeted us with a friendly vibe. They remembered us, our drinks, if we took cream in our coffee or that my husband loved spicy Bloody Mary's with Tabasco sauce, lol. It felt personalized and genuine. Rooms and Grounds Our room was very spacious (Master Suite Ocean Front) and we had the Preferred Club status (extra benefits). The water pressure and temperature in the shower was awesome! The air conditioning in the room was great and we loved the beds. Very comfortable. The maids did a great job and room service was punctual. The room, restaurants, gardens, public areas, public bathrooms, and the beach were all very clean and well maintained. The food at Dreams Riviera is unlimited and it tastes great! There is so much variety and there are so many choices of places and foods to eat at all times of the day, plus 24 hour room service which was really nice. We were very happy with the service and the food. There's lots of healthy choices too! The entertainment was very nice in the lobby daily as well as the themed night entertainment on the lobby stairs/staging area. Daily pool and beach activities are available or just relaxing under a hut on the beach. Excursions away from the resort are available but no motorized water sports are allowed in this area due to the waters and reefs being a protected conservation park. Overall, we were very satisfied, and I'm picky. I'm also sensitive to mold (typically in hotel air conditioners anywhere) but I did not react in any way. The room felt safe and healthy for me which is just one of the reasons that I loved this place so much. Shout out to Ana, our amazing personal concierge, who went above and beyond to make our trip special. Also, Thanks you to the beach staff at the preferred club and the regular bars. They made us feel like their friends and we were very impressed by their service. They made this whole trip so much more enjoyable and although we normally like to try new resorts each time, we look forward to coming back again. I can see why the hotel name is Dreams. It is a Dream!
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Nov 24, 2024
Beautiful experience
The resort was very beautiful and the staff was nice. However the food wasn’t so great. The rooms were kept very well and it was plenty of drinks options. If you prefer top shelf liquor make sure to choose the preferred status so that you can go to the preferred lounges and bars.
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Nov 24, 2024
Amazing wedding and stay!
We had our wedding on 11/21/24 with 83 total guests. To say that the resort and staff went above and beyond to make our stay memorable would be an understatement!! Jesus and Alvaro at the daybed’s were our servers for the majority of the week and they were incredible! Alvaro even made a surprise painting for my wife and I that incorporated our favorite football team! If you’re interested in having a wedding there, our wedding coordinator Samuel was absolutely amazing!! From the DJ service to the flowers, to Hora Loca, it was the definition of a “dream” wedding for us!!! When you check in to Dreams, they say “welcome family”…and they truly do make you feel like family throughout your stay. The wedding was everything we could’ve dreamed of and the entire trip provided us with memories with friends and family that we will remember for our entire lives. Thank you to the staff at Dreams and we’ll be back soon!
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Nov 23, 2024
Awesome resort!
My daughter’s wedding was beautiful. The whole staff so friendly. Jesus and Alvaro were amazing! They were so attentive and sweet and really made our experience so much more enjoyable. We never wanted for anything! The pool side cabanas were well worth the cost.