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Hotel overview
Get exclusive perks during your getaway at Dreams Playa Mujeres Golf & Spa Resort. Travel now through December 22, 2022 and receive:
Standard Package + Upper Room Amenities
Guests staying in standard rooms:
• 25% discount on spa services
• One-in room family or champagne breakfast
• Complimentary upgrade to nonstop shared transfers
• One bottle of wine/sparkling wine per room
Guests staying in upgraded rooms:
• Get all the perks of the standard rooms plus,
• One complimentary Bali bed rental per room
• Beach bag
• Up to 50% off romantic dinner
• One family/couple photo per booking
Terms, conditions, and restrictions apply to resort coupons and vary by resort.
Dreams Playa Mujeres Golf & Spa Resort is set in a serene gated community where guests have at their disposal a huge expanse of swimming pools including a fantastic waterpark. Golfers will enjoy complimentary green fees at the Playa Mujeres Golf Course and all adult guests also have full access to all the facilities of the nearby Secrets Playa Mujeres Golf & Spa Resort as part of the Unlimited-Luxury program. The graciously appointed accommodation at this resort is unique and luxurious, featuring swim out suites and many with stunning ocean views. This is a resort that couples and children will find most welcoming and a perfect holiday experience.
Location
Playa MujeresProperty information
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Hotel details
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
8226 reviews
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Jan 28, 2025Beautiful property ruined by poor food, bed bugs
Was really looking forward to getting a winter getaway in Cancun as I was traveling from SLC which was snowing and brutally cold the week before I arrived. The transfer from the airport to the hotel was pretty significant. Factor in about an hour travel. I didnt mind, however, as I was appreciative of the quiet seclusion. Arrival was very efficient and the staff were very helpful. The app was a big help in finding the various restaurants and amenities on not only the Dreams property, but the sister property, Secrets, which was right next door. Was very happy with the standard room on arrival. Very spacious and well appointed. The bathroom was a good size and the bed was very comfortable. The shower was a bit wonky as there was about a three quarter gap between the door and the rest of the shower surrounding, which resulted in water getting all over the floor, which was VERY slippery when wet. The only solution was using one of the bath towels to mop it up and having a sopping wet towel on the floor in perpetuity. While the rooms and property were satisfactory to even exceeding expectations, the food was a major disappointment, which imo is a deal killer at an all-inclusive. Bars were good to very good, but of the properties several restaurants and room service options, there was not a single meal that felt like it shined. Even at the mexican restaurant, it felt completely lifeless and halfhearted. At Gaucho's, the brazilian steakhouse, the servers would have a hard time identifying what they were serving and the quality was substandard. I feel like it is important to realize at an all inclusive in Mexico, you need to have appropriate expectations. When we called for room service for breakfast, we were notified that orders would take two hours to arrive. That happened each morning that we stayed at the resort. We were not looking to have a Michelin star quality experience. But even with those lowered expectations, we were very disappointed to the point of not even wanting to eat at all. The nail in the coffin was when I woke up the second morning with bed bug bites on my stomach. When I stripped the bed, we found a couple of the bugs, but there wasn't evidence of gross negligence from the housekeeping staff. Its extremely unsettling, regardless, but I also know that this is part of traveling. It happens to the best resorts. I immediately reported it to the front desk and they were happy to get a room change as soon as possible as well as laundered my clothes free of charge. But after the room change, there was no follow up by the hotel nor did they make any attempts to make it right. Like I said, I understand the situation, but to not offer to make it right was a big disappointment. Overall, I couldn't recommend the property to family and friends. Was a big disappointment.
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Jan 27, 2025Wedding fun in Mexico!
I went for a wedding celebration and was blown away by the service and rainy weather lol. Luis, Resort Activities director, remember me and my friends and would joke with us every time he saw us. The food was tasty and the drinks even tastier. I immediately started looking into coming again
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Jan 27, 2025
A nice vacation experience with family!
We spent 5 days at Dreams Mujeres for a wedding and had a wonderful experience! A great resort with beautiful beach with excellent customer service and friendly staff , ideal for a family vacation! Our grandkids would love the water park and the climbing wall for sure! Love the choice of different restaurants and their food selection.
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Jan 26, 2025
The Best All Inclusive and Wedding Experience
My wife and I just got married at Dreams Playa Mujeres, our wedding coordinator was Erika. She was so great at coordinating everything and making sure things went smoothly. We were able to put our trust in her and we are so glad we did. Unfortunately the weather on the day of our wedding did not go the way we wanted, but Erika steered us in the right direction for plan B. We are so glad she helped guide us in the right decision for this. Our expectations were beyond met for our special day. To Erika, we can’t thank you enough for everything! We also made some friends at the pool that were part of the activity staff. Gabriel and Roberto were so fun, we truly had a good time and some laughs with these two and treated us like family. They went out of their way to help us secure a hibachi table (which is extremely difficult to reserve). We can’t thank these two enough for showing us a great time and becoming great AMIGOS! We will be back soon!
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Jan 25, 2025
Amazing resort!!
The resort was absolutely beautiful and the staff were amazing, Roberto and Jackie in entertainment kept us entertained the entire time with pool aerobics and dancing. Liz and Ari at the spa gave us such a relaxing experience and were so friendly and nice. All the restaurants were amazing and had so many options. My husband and I had such a great time and we will definitely be back in the future.