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Hotel overview

Located just 12 miles from Cancun International Airport and minutes away from the quaint fishing town of Puerto Morelos, Dreams Jade Resort & Spa, a AAA Four Diamond resort, provides guests with over 2,600 feet of pure crystal-white sand and refreshing azure waters. This 550-suite resort features the Unlimited-Luxury® experience – all wristband-free! Guests can enjoy six gourmet à la carte restaurants, plus an international buffet, a grill and a café and two snack grills, room and concierge service and so much more. The Dreams Entertainment team keeps the party going all day and night long with an exciting activity program, full of family-oriented fun. Parents can even spend time together while the kids enjoy supervised fun at the Explorer’s Club for Kids.

Location

Riviera Maya - Beach
Cancun International Airport (CUN) : 18 miles

Property information

Total rooms: 550

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Hotel details

Amenities

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Activities

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Hotel advisories

Advisory Important Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 17569 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great vacation

    The resort was beautiful and clean. The staff were very accommodating and friendly. Dylan from the entertainment team was the best! He set up a pickle ball tournament for us one day. He went the distance and created a flyer, set up an umbrella to shelter us from the hot sun, and had beer and water for us. Overall we had a wonderful vacation!

    Feb 03, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    The staff were friendly and helpful. Geyler in the buffet restaurant and Angel in recreation were especially welcoming.

    Angel with the entertainment and recreation team (and bike ride leader) was so friendly and sociable. He gave us interesting information about the area. Geyler in the buffet remembered all our names after the first day and greeted us with a smile every day. Everywhere on the resort the hard working staff stopped to say hi and answer questions. Great experience.

    Feb 03, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Dreams Jade entertainment Dylan and preferred lounge bartenders Mary and Michelle made the trip soo memorable!!!

    The resort was amazing! Starting with the preferred lounge bartenders Mary and Michelle they would see us coming and always have our favorite drinks started for us. They were so pleasant and welcoming it made the experience so much more enjoyable and memorable! But the real cherry on top was Dylan from the entertainment team! He would always go above and beyond daily to ensure we were entertained daily! On top on the daily schedule we set us up with personal games on the beach for our group: spike ball and beach dogdeball. Then he set up our group with a PRIVATE PICKLEBALL TOURNAMENT! it was amazing with laminated tournament invitations with umbrellas for shade, cold press towels, cold drinks and a full podium for the winners! It was soo hot but the effort made it a core memory of the trip! Dylan really went above and beyond! I will never forget it!

    Feb 03, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Mexica chocolate Angel and Litzy

    I will never stop thinking about my Mexican chocolate Angel. That man deserves a raise asap. The entertainment team was amazing, but angel has my heart. If you see him again tell him that Taylor will never forget him. Litzy is the best and much better than Angel, she is way better at playing pool. Both are amazing and made my experience so great!

    Feb 02, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Spice Restaurant

    Miguel at Spice restaurant is the best! The food was delicious and service was fantastic. Our favorite meal so far. Miguel was very entertaining. Can not recommend enough. If you go request Miguel to be your chef, you won’t be disappointed!

    Feb 02, 2025