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Hotel overview
Standard Package + Upper Room Amenities
Guests staying in standard rooms: • 25% discount on spa services • One-in room family or champagne breakfast • Complimentary upgrade to nonstop shared transfers • One bottle of wine/sparkling wine per room Guests staying in upgraded rooms: • Enjoy all the perks of the standard rooms plus, • Complimentary Bali bed rental for one day • 50% off romantic dinner
Valid in Deluxe Dolphin View, Family Deluxe Pool View, Deluxe Ocean View, Family Deluxe Ocean View, Honeymoon Jacuzzi Dolphin View, Preferred Club Dolphin View, Honeymoon Jacuzzi Ocean View, Preferred Club Ocean View, Preferred Club Family Ocean, Master Suite, Preferred Club Master Suite room categories. Terms, conditions, and restrictions apply to resort coupons and vary by resort.
Designed with the highest standards of excellence, Dreams Puerto Aventuras Resort & Spa is set like a jewel in a secluded upscale gated marina community with a picture perfect white sand beach. Location is everything – in the neighboring marina you will find a picturesque market, shops and a yacht-filled harbor – all there to be explored on foot. Spacious rooms and suites feature a bold and modern Mexican design combined with breathtaking ocean and marina views. The Dolphinarium is the largest on the Riviera Maya and gives guests the opportunity to swim or even kayak with dolphins and manatees.
Location: The resort is positioned between Playa del Carmen and the Tulum Mayan ruins. Approx. 70 minutes from Cancun International Airport.
Sense of Arrival:
• Completely renovated elegant and welcoming lobby • New check-in desks providing a warm and friendly arrival and departure experience
Guest Rooms and Suites
• Addition of 38 new swim-out suites • Fully renovated guest rooms and suites embracing all new décor, indoor and outdoor furniture, linens and accessories • Enhanced lighting and decoration in hallways Dining Experiences: • Brand new décor across all restaurants and bars • Completely renovated à la carte restaurants including Gohan, Seaside Grill, Oceana, El Patio and Portofino • Relocation and full renovation of Coco Café and the Gelato Factory Spa and Fitness Center: • Expanded, renovated Dreams Spa by Pevonia® featuring a beautiful new bridal suite • All new indoor and outdoor fitness center • Multi-purpose court added on the ground floor Explorer’s Club and Core Zone Teen’s Club: • Exciting new Kiddie Splash Zone • Renovated Explorer’s Club for Kids ages 3-12 • New Outdoor Lounge Area and Core Zone Teen’s Club Swimming Pools: • All swimming pools and hot tubs will be updated with new tile covering Destination Weddings and Events: • New oceanfront terrace designed to host weddings and events • Extension and remodeling of the ocean view Playa meeting space
Location: Perfectly located on a dedicated beach area in Puerto Aventuras, 20 minutes north of ancient and mysterious Tulum and just 15 minutes south of exciting Playa del Carmen, Dreams Puerto Aventuras welcomes you with crystalline pools, hideaway beach spots and the shade of palms and thatched palapas. Water sports, bike tours and beach combing are favorites here. In the neighborhood you’ll find a great golf course and a quaint market area, restaurants and live dolphin entertainment are all within walking distance.
Location
Puerto AventurasProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
3075 reviews-
Fantastic stay in Puerto Aventuras!!
A beautiful hotel with the most amazing staff my wife and I spent 2 weeks here with our son who had just turned 3. Nothing was too much for the staff here, everything and anything you asked for was done. The hotel was lovely and clean, the pool area was fantastic and there was always something to get involved with if you wanted to. The beach is just stunning. There are food and drinks available all the time and everything was lovely! We would highly recommend this hotel and will hopefully be back one day. A special mention for Jorge who couldn’t do enough for us when we were by the pool making sure we always had drinks and snacks, and to Antonio on the front desk who was always so helpful whenever we needed anything at all.
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Amazing week !
Pros: Resort is clean Food is good. Oceana: salmon is good!!! Steak grill: short ribs !!! gohan (Asian) sushi’s are good We had a good week. Pool is very close to the beach so its easy with the kids The resort is beautiful with the nice view from our room No bracelets. No waiting at the restaurants no reservations needed Towels illimited all day ! They are not too strict with the kids it’s really easy Cons: the kids club area. Its not in a nice spot and the schedule is not nice. Shows schedule is late for the kids
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Excellent stay!
We just got back from a week away at the Dreams Aventuras and it was good! This was a mother-daughter trip and we had never stayed at a Dreams. Everyone was very friendly and we LOVED our maid, Victor. He did such a wonderful job! We liked the beach and that it was calm and shallow which also made the water feel warmer. The water on the other side of the rocks was very choppy so we are glade for the rocks. We were always able to find a chair on the beach. The pool was warm which was great and they always had lots of towels! The room was updated and kept very clean. The beds were comfy and the AC worked and was quiet. I ordered room service on the last day and it was tasty and hot. We also loved the turn down service and liked it when someone would come by every night asking if we'd like more water bottles or towels. Our bathroom would always be cleaned up and the straighter cord would be wrapped up and out of the way to make it look less cluttered. It's the little details that I loved! We also noticed the resort was clean, not only just our room but they always had someone cleaning! I am a picky eater and it took a few days to warm up to what I liked and didn't like but always found something. My mom found the buffet was the same thing every day but I find that's what most resorts are like. I would have liked a slightly bigger buffet with more options. We loved that the only option for dinners were the al la cartel. Food was always tasty and never much of a line up. We love the Italian and steak house. The drinks were tasty. We liked the location of this resort. We do normally love to walk a long beach and this resort you couldn't walk too far but just off the resorts they had some shops and restaurants that we would walk to. Our last night we went to a local restaurant that had live music which was fun and we felt safe the entire time. The nightly entertainment was just okay. They had different options than most resorts so I appreciate the efforts on making it different like paint night or silent disco. We arrived at the Tulum airport at 6pm and a lot of restaurants were closed which sucked. We left our resort at 3:40pm so we figured lots would be open for dinner but that wasn't the case. We went to the burger place and they said they were closed so we went to a sit down restaurant and then I went back to the burger place and they were able to serve me so it wasn't consistent. We were the only flight going out so maybe that's why a lot was closed? Make sure to eat before you get to the resort. We did an excursion through the hotel where we went snorkling with the turtles and visited 2 cenotes. It was okay. I liked the snorkling portion but was crowded. I am glad we chose an "express" tour as we didn't need to spend a lot of time at the cenotes. I would visit this resort again. The staff alone made this resort so wonderful in making sure everyone is happy!
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Good resort, I like the events and entertainment
Bike tour was fun, cool sights, got pictures, I got to play some games, the touring is nice, love the beds they are very comfortable. WiFi works better than most resort’s WiFi’s. Loved the room and room service, good room service food. Shows were fun and looked impossible
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You should be proud of Mexico. The best resort ever !!!
Everyone from reception could not have been more helpful . Antonio was excellent . Angel gave good waiter service and Hairi was an excellent chef . Romeo ‘s was so kind and helpful moving our luggage around . George’s attendance by the pool was excellent . One comment was that not all restaurants have good food especially not meat but the buffet dining was perfect . Dreams does Mexico proud .