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Hotel overview
Standard Package + Upper Room Amenities
Guests staying in standard rooms: • 25% discount on spa services • One-in room family or champagne breakfast • Complimentary upgrade to nonstop shared transfers • One bottle of wine/sparkling wine per room Guests staying in upgraded rooms: • Enjoy all the perks of the standard rooms plus, • Complimentary Bali bed rental for one day • 50% off romantic dinner
Valid in Deluxe Dolphin View, Family Deluxe Pool View, Deluxe Ocean View, Family Deluxe Ocean View, Honeymoon Jacuzzi Dolphin View, Preferred Club Dolphin View, Honeymoon Jacuzzi Ocean View, Preferred Club Ocean View, Preferred Club Family Ocean, Master Suite, Preferred Club Master Suite room categories. Terms, conditions, and restrictions apply to resort coupons and vary by resort.
Designed with the highest standards of excellence, Dreams Puerto Aventuras Resort & Spa is set like a jewel in a secluded upscale gated marina community with a picture perfect white sand beach. Location is everything – in the neighboring marina you will find a picturesque market, shops and a yacht-filled harbor – all there to be explored on foot. Spacious rooms and suites feature a bold and modern Mexican design combined with breathtaking ocean and marina views. The Dolphinarium is the largest on the Riviera Maya and gives guests the opportunity to swim or even kayak with dolphins and manatees.
Location: The resort is positioned between Playa del Carmen and the Tulum Mayan ruins. Approx. 70 minutes from Cancun International Airport.
Sense of Arrival:
• Completely renovated elegant and welcoming lobby • New check-in desks providing a warm and friendly arrival and departure experience
Guest Rooms and Suites
• Addition of 38 new swim-out suites • Fully renovated guest rooms and suites embracing all new décor, indoor and outdoor furniture, linens and accessories • Enhanced lighting and decoration in hallways Dining Experiences: • Brand new décor across all restaurants and bars • Completely renovated à la carte restaurants including Gohan, Seaside Grill, Oceana, El Patio and Portofino • Relocation and full renovation of Coco Café and the Gelato Factory Spa and Fitness Center: • Expanded, renovated Dreams Spa by Pevonia® featuring a beautiful new bridal suite • All new indoor and outdoor fitness center • Multi-purpose court added on the ground floor Explorer’s Club and Core Zone Teen’s Club: • Exciting new Kiddie Splash Zone • Renovated Explorer’s Club for Kids ages 3-12 • New Outdoor Lounge Area and Core Zone Teen’s Club Swimming Pools: • All swimming pools and hot tubs will be updated with new tile covering Destination Weddings and Events: • New oceanfront terrace designed to host weddings and events • Extension and remodeling of the ocean view Playa meeting space
Location: Perfectly located on a dedicated beach area in Puerto Aventuras, 20 minutes north of ancient and mysterious Tulum and just 15 minutes south of exciting Playa del Carmen, Dreams Puerto Aventuras welcomes you with crystalline pools, hideaway beach spots and the shade of palms and thatched palapas. Water sports, bike tours and beach combing are favorites here. In the neighborhood you’ll find a great golf course and a quaint market area, restaurants and live dolphin entertainment are all within walking distance.
Location
Puerto AventurasProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
3013 reviews
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Dec 22, 2024Great for kids.
The resort was appropriate for families with children under six. The food was excellent. Our only disappointment was with the vacation club representatives in the lobby. We were misled and wasted four hours at the dreams to loom in order to get passes for the ruins. We were told we were going to go view another recently purchased Hyatt property and then we would go to Tulum and only have to pay the state tax of $52 pesos. We had to pay the whole park fee, which was in excessive 300 pesos. Felt like we were being held hostage at dreams Tulum, as we told him we were not interested in becoming members.
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Dec 22, 2024Bike Tour
Bike tour was a great way to start our anniversary! Daniel and Sebastian were very nice, friendly and attentive. We stopped at a pristine beach, jetty and marketplace and they took our pictures. Thank you very much to the staff for taking us through the beautiful town of Puerto Aventuras!
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Dec 22, 2024
dreams review
Staff very friendly and helpful overall the food was great the room very comfortable but needed some work to make it top notch I would still recommend this hotel for a great holiday the only problem was a few small points such as a couple of tiles missing in the shower wardrobe door was hard to open silly things needed a bit more attention paint on the shower screen etc
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Dec 21, 2024
Best honeymoon getaway
Every employee we came across was super nice. We enjoyed our stay very much. It was a late Honeymoon for us, but it was the best honeymoon. We were able to lounge and relax the entire week. My husband has never had a massage so getting a couples massage with the hydrotherapy and hot stones was perfect. Now he wants to go more frequently for self- care. The water was rarely hot for showers but that's what you get at any resort where everyone showers at the same time. We didn't allow that to ruin our trip.
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Dec 21, 2024
Best best spa!!!!!
Must visit the spa!! Excellent service! Super relaxing atmosphere with an amazing professional staff! One of the best hot stones massage I’ve ever had!!! Ask for Guadalupe.. you will not regret.. I could have stayed on that bed for another hour 😌💯