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Hotel overview
Location
ESPN Wide World of SportsProperty information
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Hotel details
Hotel advisories
General policies & fine print
Smoking Policy -All Disney owned and operated resort hotels are smoke-free environments. Smoking is permitted in designated outdoor smoking locations only.
Guest Names Policy- Walt Disney World reservations must be booked with the correct guest names. A complete name change to the lead name is considered a cancellation and will require a new reservation.
Deposit Requirements -A major credit card and photo I.D. is required upon check-in to cover phone or incidental charges.
Convention Policy -Guests attending a convention at the hotel may not use this package for their stay. If found attending a convention, guests may be charged directly by the hotel.
Room Taxes -Room taxes are included in the vacation price.
As to Disney artwork, logos and properties: ©DisneyPLAY-DOH™ is a registered trademark of Hasbro© and is used with permission. 2003 Hasbro.
Ratings & reviews
TripAdvisor traveler rating
12879 reviews
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Nov 13, 2024Disappointing
Disappointed with poor rooms, amenities, food options and most importantly- management. I did bring a few serious issues with the managers on duty just to hear that they didn’t have authority to deal with anything. Watch out for the smoking areas that are plentiful on the property / how inappropriate to have it in such a close proximity to kids rooms! These rooms feel like motel 6.
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Nov 07, 2024
Worms in Pop Century Rooms!
On three separate occasions during our stay we found worms in our "preferred" (60s) $300/night hotel room! Housekeeping only comes every other day, which I believe contributes to the issue. I also think housekeeping may be storing clean linens outside overnight. Just outside our room, we noticed trolleys with what looked like fresh linens for the next day - though, admittedly, it could have been dirty laundry, which isn’t much better. The worms may have entered in this "clean" laundry. Disney’s fundamental duty is to provide a clean, safe room, free of any pests. I've contacted Disney several times about this issue. When I asked for a Lightning Lane pass for my inconvenience, I was denied. I will not stay on Disney property again. The rooms are small, overpriced, and invested with vermin. You'll find better options offsite.
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Nov 02, 2024
Horrible smell in rooms
We got an 80s room. Very similar to the time including the cigarette smell!!!! Rooms 8426 and 8428 need air duct cleaning, air filter change, fresh coat of paint and maybe new dry wall. I have three kids. An Asthma Attach was included in our night there due to the second hand smoke in those rooms. Call to change rooms immediate after opening the doors and we only got offered air freshener!!!!! I am so disappointed on Disney for our weekend getaway turned into an ER visit.
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Oct 26, 2024Very poor value for money
Tiny tiny rooms, dangerous low wooden corners on drop down bed for young children, poor and majority unhealthy food choices and it's lukewarm at best by time you get through the tills to your table. Slow service at the food hall even though plenty of staff on.
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Oct 16, 2024Good value hotel at Disney
We stayed here for three nights only, and were keen to stay in one of Disney’s Value hotels. It was really good, a bit basic, but had a comfortable bed, enough space for a table & chairs, a little fridge and a coffee maker. The sites facilities were mainly fast food, and we didn’t use them… we went to Disney springs instead which was accessible on the free shuttle. The hotel is right next to the gondola (free) that takes you past the Disney Caribbean resort and onto Epcot. Worth staying at, especially with a couple of pools and the arcade!