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Hotel overview
Park. Capturing the beauty of California, it offers award-winning dining; an active pool and themed waterslide and an exciting children’s pool. Enjoy magical storytelling at the Great Hearth, a private entrance to Disney's California Adventure™ Park and personalized service with a unique Disney touch.
Location
Disneyland® ResortProperty information
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Hotel details
General policies & fine print
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
5389 reviews
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Apr 03, 2025Disappointing Stay Due to Poor Communication and Limited Amenities
Our recent stay at the Grand Californian (March 21–24) was deeply disappointing due to unexpected renovations and a lack of transparency. Upon arrival, we found that the only pool with a slide was closed—something our children had been looking forward to, but we weren’t informed beforehand. Dining was equally frustrating: Hearthstone Lounge had no children’s menu due to kitchen renovations, and Craftsman Bar’s stove was broken, leaving only a poke bowl and chips and salsa as meal options. At one point, we had to resort to ordering Domino’s—hardly what you expect from a luxury Disney resort. Even room service was severely limited, offering only cold breakfast items and a microwaved cup of oatmeal. To top it off, a glass of wine at Hearthstone Lounge was served in a plastic cup due to a glassware shortage. Disney is known for its high standards, but this experience did not reflect that. Had we been informed in advance, we could have planned accordingly, rather than paying a premium price for a subpar experience. Future guests deserve better transparency about ongoing renovations.
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Mar 24, 2025Major Construction
Just stayed at the Grand Californian for the weekend. We usually LOVE this hotel and would go back. Just be aware the pool area is completely under construction. The pool with slides that the kids usually love is completely closed off. As of leaving today there was only one useable pool. This is not listed anywhere on the website. It was a complete surprise to us when we arrived. Spring break is in full swing so surprising they would do this much work around this time. The staff was very gracious in trying to compensate us for the construction but definitely keep this in mind. I would book the Disneyland Hotel until construction is done. Definitely a misstep on Disney's part for not notifying guests of the lack of amenities especially when rooms are $700-$900 minimum during this time of year.
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Mar 22, 2025
Used to be a favourite
This has been a hotel we have been visiting for years. Of late the prices have increased an incredible amount while the service and experience has gone down greatly. Such a shame , I feel the magic has gone from this hotel that once was a true extension of the parks…
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Mar 22, 2025THANK YOU MILLENA!!
Wish I could give them six stars! Everything about our stay was PERFECT! Special shout out to Millena, who was so kind, patient, understanding, and helpful in our most stressful moment (flight cancelation) - thank you so much for going out of your way to help us to end on a high note. You’re the BEST!!
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Mar 20, 2025Great with a few disappointments
The Grand Californian Hotel & Spa We recently stayed at the Grand Californian Hotel & Spa for a special trip to celebrate my birthday. Overall, we had a great experience, but there were a few disappointments that kept it from being a perfect stay. The accommodations were fantastic—our room was clean, the beds were incredibly comfortable, and the staff was helpful and friendly throughout our stay. One issue we encountered was that only a few rooms have bathtubs, which we didn’t know in advance. Since my autistic 3-year-old is afraid of showers, we had to switch rooms the next day. Thankfully, the staff was very understanding and went above and beyond to make the transition smooth. Unfortunately, our kids got sick the first night, but again, the staff was amazing. They quickly helped us change the sheets and even allowed us to stay in our original room past 11 a.m. until the new room was ready. Their kindness and flexibility during a stressful situation made a big difference. However, there were some unexpected disappointments. One of the main reasons we splurged on this hotel was for the private entrance into Disney California Adventure, which was closed without any warning. This was a major letdown, especially since easy access to the park was a huge factor in our decision to stay here. Additionally, the pool with the slide was closed, which was a disappointment for our kids. We were also looking forward to dining at Storytellers Café, but it was relocated to a banquet room with a limited menu. While the food was still good, they didn’t mention ahead of time that the menu would be different, which was a bit of a letdown. Despite these setbacks, the overall experience was positive thanks to the outstanding service and comfortable accommodations. I would give the Grand Californian 4 stars and would consider staying again, but I’d definitely confirm what amenities will be available beforehand next time.