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Hotel overview
Share the adventure of a jungle safari in lush surroundings showcasing the grandeur of Africa. With many rooms overlooking the beautiful savannahs, grazing zebra, giraffes and gazelles can be seen roaming free in natural environments. The rhythm of tribal drums...the exquisite cuisine...the rich settings...and the lure of authentic African treasures all come together to celebrate the beauty and wonder of this vast and untamed continent. Three animal savannas are home to more than 200 mammals and birds representative of the African animal palette. Some examples are giraffe, zebra, Thomson's gazelle, ostrich, flamingo, African spoonbill, and sacred ibis.
Location
Animal Kingdom® Resort AreaProperty information
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Hotel details
Hotel advisories
General policies & fine print
Smoking Policy - All Disney owned and operated resort hotels are smoke-free environments. Smoking is permitted in designated outdoor smoking locations only.
Guest Names Policy - Walt Disney World reservations must be booked with the correct guest names. A complete name change to the lead name is considered a cancellation and will require a new reservation.
Deposit Requirements - A major credit card and photo I.D. is required upon check-in to cover phone or incidental charges.
Convention Policy - Guests attending a convention at the hotel may not use this package for their stay. If found attending a convention, guests may be charged directly by the hotel.
Room Taxes - Room taxes are included in the vacation price.
As to Disney artwork, logos and properties: ©Disney
Ratings & reviews
TripAdvisor traveler rating
8528 reviews
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Jan 18, 2025Disappointing and Unsafe Club-Level Experience with Bias and Service Failures
Our recent stay at Disney’s Animal Kingdom Lodge was far below the magical experience we’ve come to expect from Disney. This was our second stay at Club Level at Animal Kingdom Lodge, and unfortunately, it once again failed to meet the high standards we associate with Disney. We ended up at Club Level due to a series of issues with our original savannah-view room at Kidani Village. A gas leak near our balcony created a hazardous situation, compounded by a leaking shower. While the team at Kidani acted swiftly to address the problem, Disney was unable to offer us the same room type, so we were relocated to a two-bedroom Club Level room at Jambo House. While we appreciated the effort to provide an alternative, the new room was not an ideal solution. It lacked key amenities we rely on, including a kitchen to accommodate dietary needs and laundry facilities. Despite these setbacks, we initially tried to make the best of the situation. Unfortunately, the service at Club Level further marred our experience. A cast member, Jack, made offensive remarks about my accent and implied language ability, which were both unprofessional and deeply disrespectful. When I raised this with the Concierge Manager, Laney, her response was dismissive and condescending. She made matters worse by focusing on the cost of the “upgrade” (over $5,000) that we never requested, trivializing our concerns and implying we didn’t “deserve” the room. Dining was also a significant issue. Allergy-friendly and vegan options, which were assured to us by the chef, were inconsistently provided. On one occasion, soy beans were served despite us clearly stating a soy allergy. Additionally, linked reservations that were meant to prevent unnecessary room changes were not honored. Despite repeated attempts to resolve this, Laney provided no helpful solutions, further undermining our trust in the service. While staff members like Rafael at the front desk and Francisco at the club level went above and beyond to assist us, their efforts could not fully offset the unacceptable behavior from others or the systemic failures we experienced. This stay left us feeling unsafe and unwelcome—a stark contrast to the Disney magic my family has cherished for years. I hope Disney takes this feedback seriously to address safety concerns, improve guest relations, and eliminate bias from staff interactions. Every guest, regardless of background, deserves to feel valued and respected at Disney. What kind of trip was it? Who did you travel with? How would you describe the hotel? (Select all that apply) Can you share more about these topics? (Select all that apply)
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Jan 15, 2025A fabulous hotel for a family stay.
A fabulous hotel for a family stay. The lobby is beauitfully designed with high ceilings and African art. Great meals particlaur the breakfast buffet that has a huge range of homemade, fresh items not just grocery store pastries. They provide all-day transportation to the theme parks and airport.
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Jan 14, 2025
Coming back to Disney's Animal Kingdom Lodge would be a great thing.
From the moment we step into the expansive lobby, we were greeted by soaring ceilings, intricate African-inspired decor, and breathtaking views of the savanna. The highlight of the resort is undoubtedly the opportunity to observe wildlife roaming freely on the savanna. Zebras, gazelles, giraffes, and more can be seen from your room, the lobby, and various dining areas.
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Jan 13, 2025
Exceeded Expectations
Fantastic Disney Property! It's rare a hotel lives up to every expectation, but Animal Kingdom Lodge delivered! I highly recommend upgrading to the Savanna Room. We woke up each day to giraffes, zebras, and other animals at our window. Unlike other Disney properties, Mickey and crew weren't staring you right in the face. The hotel felt a bit more sophisticated, and almost could have been a property outside of the Disney collection. This could be a great option for a family with older children, or adults traveling alone. Due to the fact that only shuttle buses are provided (they are frequent), it may be difficult to have a stroller. Families did it, but certainly being on the monorail is more conducive for babies/small children. The room walls are "thin." So although the property itself seems quieter then other properties, at night it is helpful to be courteous neighbors! Overall I give this 5 out of 5 stars! Thank you to the hard working cast members for making this a memorable trip.
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Jan 10, 2025Your Desk Staff Made the Visit
Visited Disney for a night and decided to try a place we had always wanted to try: Animal Kingdom Lodge. So glad we did and will definitely return. The lady who checked us in was AMAZING and I mean she went all out for us. We arrived extremely early and I had no intention of checking into our room but she not only checked us in so that we could go to our room immediately…she upgraded us to a Savannah view room which made our stay so much more magical!!! The theme of the hotel is extraordinary and having the opportunity to see the animals as well as the proximity to Animal Kingdom is a good plus. I DO wish Disney would create some sort of public transport option in addition to bus from here as well as Wilderness Lodge. The Boma breakfast buffet was absolutely fantastic.