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Dial up internet -
1996 and AOL called wants their internet back Worst internet in a hotel in a business area I’ve had in prob 20 years. Lots of excuses etc. I will just continue down the road to the Renassance for another 20 min before I stay here again. I have better internet in any of the country’s I visit for work. I’m a Marriott ambassador so I travel a fair amount . Housekeeping only if you beg. What a disappointment . Oh well , will never come back to this property .
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It was wonderful
Al Saatsak (Evening Manager / Lead Concierge) was fantastic. He went over and above to be helpful to our team! He actually called and made reservations for us at 2 different restaurants! Exceeded all expectations! Thank you Al (aka - Popeye the Sailor Man)
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Always makes me feel like I'm at a second home!
I have stayed at this property many times. Check in is seamless....staff is incredible....if the review would not be too long i would mention them ALL by name. Al the Hotel Ambassador is a gem, always helpful and ready to make the stay better than the last one.
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Best hotel in Dallas for both Meetings and Pleasure!!
Over the last 17 years I have stayed at this facility well over 200 times. The professionalism and attention to detail is off the charts. The people at this facility are outstanding and what make this place unique. Starting with Kris, Beverly, Adrienne, Blanca, Julie, and Al Saatsaz whom I've always dealt with in the past, I can't say enough of how great they are with their responsibilities at this facility. The best part was when they turned me over to a relatively new employee at this facility, Cristyl Matthewis. Cristyl was outstanding in helping and assisting me in the group meetings we had here week of March 17, 2025. I travel all over the United States and without a doubt, this group of people far exceeded all my expectations. Again, I really do consider this my "Home away from Home" Jimmy O
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Terrible hotel
All right, so the hotel is dirty. The hallways are dirty. The room is dirty. There’s a really bad moldy smell in the room. The check-in was completely terrible. It is just not a place. I recommend to anyone to stay at specially for $200 a night since everything around that is so much cheaper.