Wish you were here?
Hotel overview
Property information
{{title}}
Hotel details
Hotel advisories
General policies & fine print
Ratings & reviews
TripAdvisor traveler rating
461 reviews
-
Oct 24, 2024Old property, but great stay
I stayed here for two nights with my son and we both really enjoyed it. The hotel is super convenient and in a quiet part of town. Even though it’s an airport hotel, you really won’t hear much plane traffic, which is great when you’re traveling with a kiddo. This hotel is super old. It has been here for probably around 40 years and changed hands a few times before becoming a Sheraton property the Sheraton/Marriott brand has done a good job of making this property a solid and affordable choice for the area. The lobby is nice and there’s a restaurant/bar off the lobby that has a pretty good menu, although it is somewhat pricey. There’s breakfast in the morning that’s buffet style and although they have a nice amount of selections, it’s expensive at $16/each and the hot options really lack quality. The rooms are dated, but nice. We found there to be enough room for the two of us and we actually liked that there’s a bath tub in the hotel for my son since so many hotels don’t have those anymore. We did use the shuttle service in the morning to get to the airport, which we booked the night before and was complimentary and on time. There’s a Sheraton Club on the top floor, but it was closed for the duration of our stay there (closed on weekends and holidays), which we were really bummed out about. Overall, we enjoyed our stay and would stay there again and recommend it.
-
Oct 21, 2024
Outstanding service!
We had the absolute best customer service during our stay! They provide shuttle service to & from the airport. Our room was cleaned daily, with bed made & towels & bottled watered retested each day. We will definitely stay here again when we are in Pittsburgh!
-
Sep 21, 2024A honest review of this hotel
I typically don’t write reviews for a great stay or bad; however, I’m currently staying at this hotel and decided to read the reviews and noticed any time after a bad review to good one pop up with a different view. This makes me believe that the hotel staff is writing opposing views of a great stay, which doesn’t align with the truth of this establishment. I understand everyone’s preferences or views on what’s good or bad varies based on the perspective; however, some things are just facts! The place is old, furniture old, smell old, bedding old… this place needs a serious renovation. It appears they have done some Reno to the lobby but after that it’s down hill. Everything the elevator, hallway walls and the room is outdated. The electrical and elevator appears to be a “hit or miss situation. The light switches are in odd places in the room. I checked in after9pm last night, upon entering the dark room it took me sometime to locate the light switch. I finally found one in the bathroom about a rules length in from door. Everything is brown….Carpet looks like it hasn’t been vacuum in sometime. And the dated brown colored doors with visible fingerprints.” Gross”However the bathroom appears to clean and updated in the early to mid 2000s. They placed a plastic bag over the remote. I assume to indicate it has been cleaned. As for the staff, I have reserved my opinion. Only spoke to checkin staff thus far and she was nice. In summary, this place gives off Motel 6 vibes from the 90s. So if you’re used to staying in update places and not truck stop hotels… keep it moving. As a parent, I would never stay here with my kids and unfortunately I have to stay one more night. The entire City is booked due to the game, jazz festival and international conference.
-
Jul 31, 2024
Hidden gem
While this hotel is not the newest nor the poshest (the decor is a bit dated, lots of browns and tans), it is an excellent hotel. The staff was extremely friendly, the breakfast buffet, dinner offerings, and room service menu items I had were excellent. I can, without reservation recommend this hotel for a stay. You will not be disappointed.
-
Jul 16, 2024
One of my best one night business stays, this hotel has everything I needed
I haven't even checked out yet, but I don't have enough nice rings ro say about this hotel and staff. From the driver they sent to pick me up (so friendly and helpful) to the front desk (every interaction was a pleasure) to the Cafe (cooking a meal for me with smiles when I arrived 10 minutes before closing) and finally to beds that give Westin a run for the money, everything was perfect. Thank you to everyone on staff.