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2727 reviews-
VIP Lounge
Nico was a great server at the VIP happy hour! He made sure we had everything we needed. The food was great and there were many drink options. The lounge was big enough to spread out and for my toddler to walk around and burn some energy. It was a great reprieve after a travel day!
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Crowne Plaza New Orleans VIP Lounge must see!!
Long drive from home, but Nico made it feel like we never left. Greatest welcome to New Orleans and highly recommend him. Not sure if you’re an IGH Member, but sign up ASAP to see him in the VIP Lounge! Look forward to seeing him on our yearly trip!
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Thank you Nico and here is your Crowne
I’ve done a lot of hotels in my life and let me tell you this hotel is one of the best and only due to to the fact of a gentleman named Nico. He has gone above beyond on all accounts for me and my wife. We are truly blessed to have met him and stayed at such a great place.
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Really expected better from Astor
Full disclosure- this is an early review. I’ll update with more details when I check out. (Here for a few days) I normally don’t review early but honestly since I’m in the hotel right now and on Expedia looking for other options…well, it felt fair. The hotel is just okay, not 4 or 5 stars by any stretch. It’s the building/old rooms for me. If you’re looking for space in room and location you’re great. If you’re looking for any type of new or renovated or clean room keep looking. My allergies are about to kill me since stepping foot in room. Not sure I can do several more nights of the damp feeling room and level of dust/cleanliness. (see the pics.) I booked on Expedia so maybe I hit the Expedia room (yes we all know they exist).
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My wonderful Christmas stay in New Orleans
I have found my experience here to be five star in quality and performance prefect! I would highly recommend this to be your destination to New Orleans for your visit. The staff here is amazing and specially Nico for his patience and service. Here is giving all the staff thank you also the Director of Operations Byron Cerre for his professionalism and leadership.