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Hotel overview

Ideal for families with small children, this upscale beachfront resort features family-friendly amenities including an incredible water park with a pirate ship, castle and nine spectacular waterslides; a supervised kid's club and playground area; spinning and yoga classes; an adult's-only area ideal for relaxation and spacious family-sized guestrooms complete with bunk beds and a TV just for kids. Nestled on one of Puerto Vallarta's most beautiful beaches, this tropical resort provides a lively, welcoming atmosphere and the perfect setting for rest, relaxation and fun.

Location

Puerto Vallarta - Beach
Puerto Vallarta, Jalisco, Mexico - Gustavo Diaz Or : 5 miles

Property information

Year Built: 1965
Last Renovation: 2014
Floors: 4
Total rooms: 253

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Hotel details

Amenities

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Activities

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Hotel advisories

Advisory The Municipal Government charges an Environmental Sanitation Tax of $4 USD per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
Advisory At Crown Paradise Club Puerto Vallarta, your comfort and satisfaction are our top priorities. Therefore, we are pleased to inform you that starting on Jan 25, 2025 we will begin a furniture change program in our hotel rooms.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - 

NO STUDENTS GROUPS OR SPRING BREAKERS ALLOWED.
It is our policy that all Guests under the age of 18 must be accompanied by a guest 21 or older who must either share the same room or be in a nearby room.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel
Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.0 8536 reviews
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Definitely not a 4 star

    The good: the staff were very friendly. The bad: We were very disappointed with the resort. The food was very boring and repetitive. We were able to book a few a la carte restaurants and they were just okay. The resort needs so many upgrades and maintenance. Not one public bathroom had a working lock on the door. The elevator had a spill on the floor that was there the whole week. The seating in the lobby bar is so stained and gross. The buffet area had so many birds swooping down and eating off the leftovers. Our room was clean, but the floor in the shower was disgusting. The resort does not live up to a four star rating.

    Feb 03, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Relaxing Week at Crown Paradise Golden PVR

    Had the best week at this resort. Came to relax in the sun and warm weather. The complete stay was amazing.

    Feb 02, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Puerto Vallarta 2025

    Great place to stay Wonderful front desk staff. Pool servers and bartenders were very fun. Went to 4 shows loved them all

    Feb 01, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great stay

    We were a little nervous about a few poor reviews, but with a few exceptions, they were making mountains out of mole hills. The buildings could use a little updating, but otherwise everything worked. The service was phenomenal and it was so convenient to be close to the airport and Marina. The menu for drinks was great, but you could also order off menu. They were more than happy to fill larger tumblers (I had a 32oz bottle they didn't even bat an eye at filling with beer or mixed drinks). You could even order trays of shots to hand out.

    Feb 01, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Good bang for your buck

    This was our second trip to the Golden and we liked it better than last year. We had a room in the newer building and found it to be perfect for us. The only problem was that we were across from the British Pub and it got very noisy when they shut it down at night. Most drunks aren't respectful. The bed was comfortable, the pillows better than last year, the water was hot for showers, the quality of the towels was super. The 7th floor pool was my favorite hang out place until the 11:00 bar opened and the music came on. There is a noisy pool on the ground level and it would be nice if the pool on the 7th floor was designated at the quiet pool. The bedding on the sunbeds was changed on most days. The food in the many restaurants was good, with Salvador's as my favorite. Breakfast buffet was fabulous, but with all buffets I think you should arrive early as it starts to look sloppy after awhile. The staff are fabulous! I have no complaints and look forward to going back next year! Number one advice is to tip often!

    Feb 01, 2025