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Hotel overview
Location
Hanover, JamaicaProperty information
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Hotel details
Hotel advisories
General policies & fine print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Name Changes - Hotel does not allow name changes for any guests.
Note - Minimum check in age is 18 year round
Ratings & reviews
TripAdvisor traveler rating
5622 reviews
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Jan 27, 2025Great resort in Negril
The beach of the resort is very nice with great sand lots of long chairs and ample shaded areas so there is no need to get up very early to "reserve" a spot with a towel. Towels are white and are in the room when you arrive. They can be exchanged on the beach without problems. The bathing area is well delimited and quite large. There are no rocks or lichen at the bottom and you can see your toes. Water sports is fairly well equipped and the staff is great ( O'jay, Christopher, Alex and the gang). When we were there, 2 of the 3 hobie cats were out of use but I assume that management will order the replacement parts at some point. The resort is in a bay so the sea is not too rough which is good if you do sailing only once a year like me. Saw a baby turtle coming up for air!! The staff gives lesson. The pool is nice and of an adequate size. It has a "smoking section" to sit and grill one. The room is fairly spacious, the bed and pillows were comfortable and the shower is well equipped. Smoking on terrace and balconies is prohibited in Jamaica so if you smoke, get a ground floor unit so you can smoke on the grass, 2 steps from your terrace. THe fridge is stocked when you arrive and if you are missing something, call and they will The food is excellent. The "house wine" is also pretty good. Cassava which is the main restaurant is buffet style for breakfast and lunch and "Ala carte" for dinner. There is a beach grill close to the beach with the usual staple for lunch and it doubles as a Mediteranean at night. Lychee is an asian restaurant and if you are lucky, Tracy will be assigned to take care of you. Otaheite is the upsale restaurant and the only one that requires a reservation (can be done 2 days in advance at guest services near the front desk). Food was delicious and if the gods are with you again, Crystal will be the one taking good care of you. Finally and not the least Cressida makes fantastic Jamaican and Irish coffees right next to Otaheite on top of having the best smile in the place. Staffs work hard and they are very polite and helpful. Bartenders know more drinks than any one I know. I would point out that Orele makes a mean Yellow Bird. I find that with eye contact, a smile, a please & thank you, and a tip once in a while will get you the royal treatment. Entertainment staff is pretty good with Shinese, Francesca, Duchene and the gang. They organised very nice beach volleyball games starting 10 minutes past the schedule (hey you are in Jamaica, man!). I don't know much about the nudist section of the beach as it was well isolated. The place is kept very clean. When you see tissue boxes in the public toilets, you know it is upscale. As my Mom use to tell me, you get what you pay for and this place is a testimony to that saying. Enjoy Couples Negril !!
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Jan 26, 2025
Beautiful Resort, Accommodating Staff
Ruth Demuth of TripGuy Travel LLC recommended & booked us in for a wonderful stay at this resort. This was a much smaller resort than we were used to but everything we needed was there. This property is lush with garden areas and lots of shade. The staff is welcoming, helpful & always accommodating. They ask constantly can they get you something or if you have any allergies. I saw the chef come from the kitchen to help a lady choose her dinner to make sure it met her dietary requirements. Our favorite parts of the trip were piano bar singalongs, buffet dinner & fire show on the beach, and the bonfire with Moses in the beach. It was amazing how many repeat guests were at the resort & they even have a special dinner for repeaters.
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Jan 26, 2025
Beautiful resort
From the moment we arrived we were greeted with a smile from Leshenelle and offered a glass of champagne and a cold towel. Check in was effortless and we were soon shown to our beachfront room in block 6. We were very happy with our allocated room on floor 2 with a nice view of the sea. We had read on face book that you should book Otaheite as soon as you arrived and Sashell on guest relations helped us with this. Sashell was amazing throughout our stay and went above and beyond to sort out any requests we had. Food and drink at all restaurants were great as were the staff. Otaheite was our favourite, even though it was inside.Tshana was always so friendly and made us feel very special. There are so many lovely staff at this resort and the majority go out of their way to make you happy. We loved breakfast at Cassava. The management team knew our names after the first day, they knew where we liked to sit and what we liked to drink. Donna and Nelia always made sure we had everything we wanted and we had a laugh and a chat with them. Our room was cleaned to a very high standard everyday by Shanda. The mini bar was a bit hit and miss as it wasn’t always stocked with our order(this did happen frequently and was annoying)but after a phone call to guest relations - Sashell sorted it out. I had a problem with my ghd air styler not working because of the voltage. Maintenance came very quickly and changed the socket so I could use it. I was amazed they were able to do this and so quickly. We thought the beach was beautiful with plentiful sun loungers, which were very comfortable. There were a lot of beach vendors but they were not pushy or intrusive. We would recommend this hotel and will return.
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Jan 24, 2025
Relaxing Experience
Our first time in Jamaica, we have been all over mexico. The water was the calmest water I've ever seen. If you are a mermaid and want to be in the actual ocean alot, this place is your dream. They have a swimming area marked off, and all of the water toys you can dream of. Boat bikes, kayakes, paddle board, sail boat, free life jackets, free snorkling daily, free scuba diving daily and night scuba! You can get scuba certified here for super cheap. The resort is super relaxing and quiet and calm. Not tons of music blaring everywhere all the time. The piano bar is a fun place to hang out and get more top shelf alcohol. All of the food was fresh everywhere we went. I loved that a short walk down the beach there were tons of beach vendors selling all kinds of stuff so we never had to leave the resort! Got everything we needed right there. Felt safe the entire time. Super fun couples games daily and had tons of fun. Would recommend to all couples!
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Jan 17, 2025
Beautiful & Relaxing Resort
We just got back from our first trip to Couples Negril and we had a fabulous time! The resort is gorgeous, the food was excellent, and the drink selection was amazing! We loved the included activities, such as the catamaran cruise, glass bottom boat ride, and trips to Rick’s cafe. Special shout out to the entertainment team… Deshane, Franchesca, and Iesha…they were all so much fun! Also Shamarie was insanely fun for water aerobics and Shemar the night cook on the beach makes the best grilled cheese sandwiches ever! (He’s also funny!!) Be sure to check out Paul at the piano bar and see Ivy at the pool bar! They are both incredible! We will definitely be back!