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4783 reviews
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May 06, 2025Very good
A very good option for business travelers in the financial district. I’ve stayed here several times over the years. The suites are spacious, beds are comfortable, showers are excellent and amenities are high quality. Appreciate the in-room Nespresso machine as well. Front desk staff are professional and corporate, reflective of the neighborhood. The breakfast staff are more warm and welcoming, and the quality of the breakfast is good. The gym is quite good too. The only thing to note is that the neighborhood does get quieter at night, given all the offices in the area. That being said, there is a subway station you can walk to about 10 minutes away. Wouldn’t be my first choice for leisure travel, but very good for business. Can get very expensive on weekdays.
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May 05, 2025Good, not great
Pros: - Quiet Battery Park location - Spacious, well-appointed suites - Very clean throughout Cons: - Limited, low quality food options - Unmotivated, disengaged staff - Rude senior citizen rooftop host This isn’t a 5-star hotel, but it’s solid—just make sure you’re not overpaying.
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Apr 25, 2025
Easter in Conrad Down New York
Conrad Downtown New York did not disappoint! We have stayed in various Conrad locations here in US and abroad so and I must say that this location is one now of my favorites. The staff are amazing, everyone is friendly, accommodating and welcoming. Great location and many walkable attraction like the One World Trade Center , 911 Memorial, Hudson River Financial District and there’s a mall next to hotel and a theater. We stayed for 5 nights so I requested a microwave and a mini fridge and in a few minutes there it is. It’s my husbands birthday and left some sweet treat in our room so that was really nice. From the front desk Elliot , to the Concierge Stephanie and the Atrio Resturant staff Carlos, Tom, Prashan, Luis, Atique, Roell the manager and Raul who made the delicious steak my husband truly enjoyed - we ate at the Resturant every breakfast and dinners so we got to know the restaurant staff, thanks to all the wonderful team Who made our stay memorable. The room is pretty good size with separate living room, all rooms are suites, nice space specially in New York where most rooms are small. Love the water filter in the room and the the Conrad refillable water bottles, it saved us some money 💰 and you don’t have to worry about running out of water after a long day. Housekeeping comes every morning and night for the turn down service. The hotel lobby is nice and modern and I’ve that the color changes at night. The view of the Hudson River is refreshing so book the room with Hudson view if available. Overall great experience, nice modern hotel and will definitely recommend thand stay here again the next time we are in New York. Thank You for a memorable experience!
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Apr 18, 2025
Wonderful!
Best pizza of all time, great service, really good sorbet, if i and my family visit again definitely coming back here. A great experience with my dad we were laughing, smiling, and vibing to the music. I think the beads on the wall are cool. Very clean
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Apr 14, 2025Poor customer service
Was pretty disappointed in this hotel. The service was not up to par with the Conrad name. The only positive interactions we had was with the front desk agent who checked us in and the housekeeping ladies. Employees at the restaurant downstairs were slow and didn't have the most positive attitude. The employee making coffee downstairs was on her phone the whole time and didn't even look up to assist. Overall the worst Conrad I've stayed at and not worth the high price point. I don't mind paying for good service but this was not a good experience.