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Hotel overview
Location
Mission BayProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy: Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment.
General Information: Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort fee inclusions
All guests to enjoy complimentary Wi-Fi access in guest rooms and public areas,
Bird exhibit,
Use of beach chairs and umbrellas (subject to availability),
Towels at the resort pool, access to indoor/outdoor bay front fitness center,
Access to outdoor swimming pool and whirlpool,
Two in-room bottled waters per day, USA Today newspaper in the lobby each morning, and complimentary local and domestic long-distance phone calls.
Ratings & reviews
TripAdvisor traveler rating
7169 reviews-
Best reservation help I have ever had.
This review is more about the person that helped me make the reservation, than the resort itself. I've been to the Catamaran multiple times, and this time I'm planning a trip in March for my father's birthday. Renée Stauffer was the person I talked to to help me make my reservation. I wanted a room close to my family, as there are six of us gathering there, but also with a little bit of separation. She was so extremely helpful, and so friendly, and so nice. I can't tell you how nice it is to talk to somebody on the phone that is genuinely friendly and genuinely wants to help you in any way possible. She was absolutely lovely, and I wish every Hotel and Resort would have somebody like her answering the phones to help people out.
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Superior Service from The Catamaran's Reservations Agent
I booked a stay at The Catamaran for family members and me for a birthday celebration. The Senior Reservations Agent, Renee, was fantastic in taking the time to explain the layout of the resort and the best rooms for the occasion. She then helped me to book the rooms we wanted at a great price. 5-Stars to Renee! Thanks. Pat
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Employees making us feel like family
Our whole trip was wonderful. We enjoyed the pool, and the video arcade center is always a favorite of my grandkids. Some stand out employees really made our vacation wonderful from the greeters to the concierge desk Pasquale, Barrett, Bryan and Greg always had a smile for us. The front desk where we interacted with Hitomi, Bertha, Kim, Layne and Randy, each and everyone of them were wonderful to us! We had the best time dining at Oceana Coastal Kitchen. Blanca is the sweetest gal and my grandson’s always love her. Our server Christina was wonderful and she remembered us from our last visit and knew what we were going to order! Amazing! We also loved that Margarita stopped by our table to say how much the boys have grown since our last visit . John was also helpful bringing us out our drinks to get started. The food is fantastic and we love dining here. We also found that Elsey and Loraina in housekeeping were standouts and finally we got to speak with Dennis the operator who always seemed to answer our calls and was super helpful too! Thank you for making us feel so special and we will see you in another 6 months again!
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Great Place to Stay and Relax
We loved our stay at the Catamaran Resort. The location is great, with spectacular views. The atmosphere is very relaxing. Our check in was very easy and a pleasant experience. Diante was very helpful and courteous. I would recommend the Catamaran to family and friends.
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Got it done!
I had the pleasure and opportunity to work with Diante, who was fast, friendly and efficient at his job. He was able to take care of the situation and correct it in a timely manner. Thank you for making it painless and a great experience. I hope everyone has a Diante to make your vacation go smoothly.