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Hotel overview
Location
Mission BayProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy: Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment.
General Information: Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort fee inclusions
All guests to enjoy complimentary Wi-Fi access in guest rooms and public areas,
Bird exhibit,
Use of beach chairs and umbrellas (subject to availability),
Towels at the resort pool, access to indoor/outdoor bay front fitness center,
Access to outdoor swimming pool and whirlpool,
Two in-room bottled waters per day, USA Today newspaper in the lobby each morning, and complimentary local and domestic long-distance phone calls.
Ratings & reviews
TripAdvisor traveler rating
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Great stay great. Stay….. call facility.
The reservation process was made very easy by the agent, Diante. He was courteous, and helped me with suggestions for room type. All of the amenities you would expect were available. Bayview room we had was an excellent choice such a pretty sight to wake up to in the morning. There were very many choices of places to eat in the area and other entertainment. We had such a good time with our family and friends. We will be enjoying future stays at this resort and spa. Kathy S
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Loved our ‘A’ Building suite!
Upon arrival Lorenzo upgraded us to the Mission Bay view, second floor A Building! Wonderful modern suite with fridge and microwave. We also had a view of the family activities on the huge lawns, the boardwalk cyclists, and runners. Hawaiian singers too. The A building has no elevator but that was a tiny inconvenience for such a fabulous view! We felt connected to the beach being so close, rather than being up high in their tower. Would definitely book again! Lorenzo is an exceptional employee who consistently greeted us each day with a friendly smile and made sure we were enjoying our stay!
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Booking with Renee in Reservations was great!
It was such a pleasure to book rooms with Renee - she was helpful and a great conversationalist. I am booking on behalf of my boss and she walked me through the steps and gave me several options for rooms that met my team's needs. She definitely went above and beyond!!
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Great staff and super memorable trip
Absolutely amazing service. Everyone at the front desk was really nice and accommodating. Dante was super easy to work with and helped make me and my friends stay a lot more memorable. The surrounding area is beautiful with a lot of good restaurants within walking distance and it’s cool to be right between the ocean and the bay. Definitely will be coming back and highly recommend!
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Great massage
The resort is so beautiful you feel you have stepped into paradise. The highlight of my vacation was spending time at the Spa. I booked a massage with Shelan. She was able to get rid of knots in my back and shoulders which was so helpful with movement after 6 hours on a plane. I highly recommend taking some time for a relaxing massage with Shelan.