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Hotel overview

Experience the vacation of a lifetime at Best Western Plus Peak Vista Inn & Suites. Located in Colorado Springs, just a short drive from Denver, youll be surrounded by the very best nature has to offer. Our 100% smoke-free hotel is just minutes from the U.S. Air Force Academy and other popular attractions. Our amenity package includes a complimentary hot breakfast, well-equipped exercise facilities, an indoor pool, guest laundry, a business center, and free Wi-Fi. We have an on-site sundry store for your convenience, and fully accessible guest rooms are available. Inside our inviting accommodations, youll find everything you need to enjoy a restful and relaxing stay. Our pet-free, cannabis-free rooms include cable TV, a coffee maker, microwave, and refrigerator; a work area; dataports; and a host of other helpful amenities. Whether youre here for business or leisure, youll love the view at Best Western Plus Peak Vista Inn & Suites. Pet are only allowed in our designated Pet Friendly rooms. We require an incidental hold of up to $250 per stay.

Property information

Year Built: 1997
Accessible rooms: 3
Floors: 4
Nonsmoking rooms: 99
Total rooms: 99

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Hotel details

Amenities

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Activities

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General policies & fine print

Check In: 3:00 PM
Check Out: 11:00 AM
General Policies: Children 16 And Under Are Free In Room With One Paying Adult In Existing Bedding.
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 16
Pet Policy Pets Allowed: We are pet friendly and allow up to two dogs in a rented room. The size limit for any one dog shall be 80 pounds. Other pet types (e.g. cats) may be allowed upon the hotel’s approval prior to arrival. The pet rate is $35 per day.

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 2643 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    My Stay With My Pet

    I travel thru Colorado Springs on my way from Saskatchewan to Arizona. I always try to stay at the BW Peak Vista as I travel with my 80 lb Chocolate Lab. The staff are very welcoming and accommodating to dog and me. The rooms is great. I highly recommend this hotel as I have not had one bad experience there. EXCEPTIONAL SERVICE and Value.

    Feb 22, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Not the best

    Hotel was average. Elevator was out of service during our stay. Beds and pillows were uncomfortable. Bathroom sink drained extremely slow. The fan in the pool area was extremely loud and made it uncomfortable to stay for very long. Probably won’t stay here again.

    Feb 03, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Not what I expected

    Poor, awful not comfortable, noice, not a good breakfast! Kept sinking into middle of bed was reported to front desk but didn't seem to care. No waffles horrible pancakes, hard biscuits, no cereal. Great location but to many negative things.

    Dec 07, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Exceptional Service That Made Our Stay Memorable

    I want to commend Carol at the front desk for her outstanding customer service during our stay. Even though she’s new, she went above and beyond to ensure we had a great experience. There were a few hiccups, but Carol handled them with such professionalism, kindness, and attention to detail that we left feeling incredibly satisfied. Her dedication to making guests feel cared for is truly remarkable, and she is a wonderful asset to the team. Thank you, Carol, for turning a potentially stressful situation into a memorable and enjoyable stay.

    Nov 23, 2024
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Somewhat disappointing

    Let’s start with the good stuff. Our high intensity, broad scope, rain shower head was fantastic. Cherry Wonderdog thoroughly enjoyed the morning routine. Also, the views of Pikes Peak from the fourth floor out the front of the building was very nice, especially in the morning. The sun illuminated the snowcap mountain which made for wonderful scenery. Our “suite” included a cushioned seating area right by a large window (that actually slid open!) to enhance the viewing experience. Sadly, the accolades stop there. That narrow window bench was just about the only distinguishing feature between the “suite” and the regular rooms. Supposedly there was more living space, but given the fact that the room was already quite small, it’s hard to imagine how much smaller and uncomfortable the regular rooms were. Most of the amenities were dated and ho-hum. There was no individual thermostat, so everything was regulated by the noisy AC/heater. The hotel air circulation system fed through the bathroom, and it made so much noise that we had to keep our bathroom door closed at night. Reportedly the suite rooms had been renovated with new mattresses, but mine was already sagging inward. None of the lightbulbs (the one at the window was inoperative) had been upgraded from old-style fluorescent to LED, and nobody thought to add a level of security by the window to keep rambunctious children from falling out through the flimsy screen. The staff was nice but not too knowledgeable about the area. Most of the time, however, they were hidden in the back room rather than customarily perched at the front desk. That’s an implicit trick of the hospitality trade – hotel reps are supposed to engage proactively, not wait to be summoned. Service in general was by no means exceptional. Diamond members received no special treatment, including late checkouts. Communication was poor – neither our email prior to arrival nor our phone call from the room during the stay was returned. The latter pertained to staff assigning the adjacent room to a couple who arrived at midnight with a screaming baby (an understatement) that kept us up for hours. Hotel breakfast was abysmal – even worse than the entry grade Hampton Inn … and this was a Best Western PLUS. There was no real coffee, and none within walking distance either. All hot beverages were machine-generated. The cappuccino was spit out using a real-time mixture of hot water and powdered milk. The fruit selection included bruised yellow oranges and apples. No bananas, no fresh yogurt – again, only sugary machine goop made from mystery ingredients. There was no fresh oatmeal either, only the instant variety, without a mechanism for properly measuring water either. I had hoped to make the machine-grade black coffee drinkable, but there was no whole milk – only 2% and oat. Cream was in capsules only, like an old-style diner. Hot food options were disgusting – industrialized scrambled eggs, faded bacon, grits made from who knows what, and a cornstarch-enhanced green chili. All the pastries were gross. Instead of a normal waffle maker, there was some bizarre “pancake maker” that nobody ever used. It just took up space. Lots of folks stocked up on processed white bread and bagels from the supermarket. At least there was pineapple water in the lobby! Last but not least, the pool and jacuzzi which presumably entitled management to call this Best Western a Best Western Plus were situated in a woefully uninviting room with low ceiling. Not a soul was ever seen inside. Similarly, the “gym” was an absolute joke. There were lots of deceptive mirrors but only one aerobic bike and only one old weight pulley machine. In fact, one of the cables of this machine was completely frazzled and looked particularly unsafe. Worse, there wasn’t even enough room to use without hitting the wall supporting the TV. Again, Cherry Wonderdog never saw anybody using it. Unfortunately, there was little else to do in the area except for the Santa Fe bike trail about half a mile away. Maybe the hotel could think about having a few bikes to loan out. All in all, I would never return to this Best Western hotel and regret assigning a mediocre rating.

    Nov 17, 2024